Best Hotels in Desaru, Malaysia

Very good resort for family with kids, the water theme park is very popular. I was allocated with a room at ground floor, surprised that it's still vety quiet for me to enjoyed a good sleep. The staffs here are very polite and everyone with smile. Although its facilities looks a bit run down but cleanliness is good. Will be back again.

My first time staying at the Westin. Quite alot of people staying there thus we wasn’t able to get an early check in. However the service provided was great . We were given a corner room and the staff even decorated the room and gave us complimentary cake and chocolate. The room itself was big and clean. Breakfast was included and was quite surprised their selections as it had variety of food. There are a few dinning places to eat and the food was not bad. Will come back again when then price is right.

staff very respectful towards us especially the staff at guardhouse. room was spacious, comfy and clean. breakfast was great (7/10) because very few choice of drinks otherwise foods is delicious. then the beach view from the breakfast place (10/10).

Slightly old resort, but the room is spacious, with balcony, a small garden and swing. Direct beach access is available, and with swimming pool, kids' play room. We had a pleasant stay during CNY 2024.

The Four Points by Sheraton Desaru Hotel offers a luxurious and inviting ambiance, providing a comfortable and welcoming atmosphere for guests. The well-designed interiors and thoughtful decor contribute to a relaxing stay, making it an ideal choice for both business and leisure travelers. The hotel staff excels in providing top-notch service. From the front desk to housekeeping, the team is attentive, friendly, and committed to ensuring guests have a seamless experience. The prompt and courteous service enhances the overall satisfaction of the stay. The hotel opened in 2021 also impresses with its extensive range of amenities and facilities. The well-equipped fitness center, swimming pool and sauna services, and on-site dining options add significant value to the overall guest experience. Whether guests are looking for relaxation or convenience, the hotel caters to a variety of needs. Overall, the Hotel stands out as a reliable choice for those seeking a blend of comfort, excellent service, and a well-rounded set of amenities in desaru area.

Overall it was not a happy experience. First day check in we ended up waiting for 1hr to get our room. Room was ok just some stain here and there. Out of 3 towel only 1 was clean. Other 2 have stain and even the bed. Is not a obvious stain so will still ok with it until bathing time, each time someone bathe the water pipe seem to be blocked, Doesn’t flow properly. Breakfast buffet was rather disappointing, option to choose was range but flavour not very nice. Me and my friends felt only the harsh brown & nugget is nice. Remaining soso only. Gotten more disappointed when we go back hotel room and the card sensor wasn’t working. The front counter ask someone to help us check and he said the sensor spoil need install a new wan but they didnt do it after we left but when we still in the room. Felt that the service this time wasnt as what the review said might be cos the hotel was fully booked. (Could be cos holiday) but still felt a rather disappointing trip.

Brought my family to hard rock hotel desaru to stay from new year's eve to cross into the new year. First time staying here and we are very happy with the overall experience. Coffee at constant grind cafe is also good. Direct access to the waterpark was very convenient for us and the kids. One good situation that I experienced was there was a very heavy downpour during one of the evening and my car was parked at the lower ground and water level was rising. The hotel guest services manager attempted to reach me via call and whatsapp to ensure they pass me the message to shift my car to upper ground. I would compliment him. Definitely recommend this hotel!

Year end means holiday time for my little family. Arrived here quite early in the afternoon. Being promised that once the room is ready, the receptionist on duty will then give us a call, yet do assume that due to other urgent commitment and / or poor telecommunication coverage, it was no avail. (Disclaimer : my spouse got SMS informing that Maxis coverage will be temporarily affected at the current location, yet I never get one, although utilizing the very same provider) Just trying our luck to check in an hour early from prescribed time and viola! our room was readied accordingly. Room was adequately kept, small stains detected at the duvet, bidet sprayer malfunctioned. Not to be so fussy, we do embraced the imperfect condition accordingly. The room allocated to us in which purposely selected for sea view was nice. The hotel do situated not too far from other establishment. there is a residential area situated approximately 2km from the hotel, namely Taman Bayu Damai, in which do contained shophouses and basic necessity, if need do arise. Yet we did getting our daily doses of foods and other necessity down towards the south, in which nearer to Sungai Rengit. The foods readied at the hotel (in our case breakfast) were less then adequate in quality, but got nothing to complained about. Due to the time we have, we did embarked on sight seeing walkabout at the premises. Some of the attractions were abandoned, might be due to the ill effect of continuous MCO enforcement for the past 2 years. The beach was nice, but due to the timing of Monsoon, it will be not advisable to dwell into usual sea and beach activities too much. My two boys enjoyed their time playing with the sands, with much cautionary steps undertaken. Hopefully, as per my title of this review, time will heal this establishment, thus will be then enable them to offer their best package to prospectus guest.

We are really satisfied and enjoy our holiday here. Spacious room and worth price. The shops are quiet far. After went to the mini zoo pengerang, we drop by at Batu Layar beach. Very recommended and suitable for family day. The kids really enjoyed the pool. We went to Resstoran Terapung Tanjung Belungkor for lunch.

we had to changed our rooms two times: first time the door was broken, couldn't lock from inside; second time the room was really dusty & the bathroom was moldy. a lot of bugs & mosquitoes so bring your own insect repellents. but service was good: reception attended our issues quickly & the maintenance guy was really nice & friendly.