Amanda
March 25, 2024
I’ll start with what I love one when they say they are a pet friendly they truly are the staff was amazing. Always nice. The breakfast was good the room was big. I had children with me so we were visiting the pool area. It was never restocked with towels pretty sure the pool was never cleaned or tested as well as the hot tub, even the kids didn’t want to go in it the last day of the weekend. Our room was clean, but The couch fabric was ripped. The office chair was ripped the pullout couch mattress was ripped and the room was in need of a paint job. These were important details for us as they don’t charge extra for pets, but tell you you’ll have to pay for any damages caused we took photos before and so far have not been hit with any of the charges that were there before we checked in. I don’t think we will be again The staff was amazing. Running a hotel and keeping pest down has to be the hardest of all things but this one did have a few roaches in the hallways and our last day, we saw them in the room. This was our second time staying at this location and I can say we will be trying a new place next time which makes me sad. Also, the hotel seems to have a lot of people not staying there, sleeping in their parking lot which caused concern at times because they would try to tailgate in the doors and use the restroom to avoid going in at the lobby