Name: Detroit Marriott at the Renaissance Center
Address: Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, 48243, Renaissance Center, 400 Renaissance Dr W, Overseas, United States
Rating: 3.8

Detroit Marriott at the Renaissance Center

Detroit Marriott at the Renaissance Center Reviews

Marriott

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Positive reviews

Reviews with photos/video

The location is definitely good. GM’s display space at the bottom, minutes walk to downtown, river views… The furniture is a bit old, and there’s no hair dryer. The worst thing is that their towels have bad smell.

Great location, close to downtown (ford field, Comerica) has everything I needed. Will be back again.

The hotel is a bit dated, it feels like the 1990s.  There needs to be more outlets in the room.  It is an excellent location.

房間還不錯。地理位置也很好。健身房很大，器材也很多。樓下就是通用汽車展廳。早餐差了點兒。退房時排長龍有點不爽，由於要趕飛機，扔下房卡我就走了。

The room was ok. The location is also very good. The gym is huge and has a lot of equipment. Downstairs is the General Motors showroom. The breakfast was a bit poor. I was a bit annoyed at the long queue when I checked out. Since I had to catch a plane, I threw down my room card and left.

Restaurant

24-hour front desk

Luggage storage

Car rental

Wi-Fi

Golf course

Breakfast

Non-smoking room

Business travel

All Languages

English

Chinese

All Room Types

King Room with City View

Two Double Room with City View

Poor service and bad management. Have been staying with this hotel for years . The service level and lounge has been slow and closed during Covid. (Just as an update Covid restrictions are over so wake up)My latest stay was not acceptable. Missing items in the room like iron . Had to call house keeping and they were all but rude to bring to me. Checking in was also rude and no Bonvoy recognition nor did that have any recognition for titanium status until I ask them and they said ok however because lounge is closed . They gave me a breakfast voucher and told me good for $40 breakfast before 12 and $20 after for snacks . First day did not have any issue I had a beer and candy . This has also been the same for the last 10 visits. When I tried this second morning to get a water and snack the manager in store told me I could not and only breakfast items . He told me he has been there for months and this is the rules. He then brought over a front desk manager who told me that this has always been the policy and therefor only breakfast items which by the way the have like two. Bottom line as Bonvoy hotels comeback and think they can skim from the customer on service and amenities they will soon learn and pay the long term price of lost customers. The hotel rates have doubled and I understand inflation however cutting service and loyalty is not good business.

The rooms were a little dated but sufficient. They were a little under staffed for housekeeping. The food staff was very friendly! Kimberly and Patrina were awesome at breakfast and have exceptional service! Great location with many things walkable.

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13.0km from Coleman A. Young International Airport

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Discover 109 reviews of Detroit Marriott at the Renaissance Center, rated 3.8 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Detroit Marriott at the Renaissance Center Reviews: 109 Verified Reviews Latest 2024 | Trip.com

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Detroit Marriott at the Renaissance Center Reviews

Detroit Marriott at the Renaissance Center

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