Guest User
June 26, 2024
We have had the pleasure of staying at a Lux previously and this resort doesn't fail to maintain those high standards set. Stepping off the sea plane you are immediately greeted by name and following a short check in, escorted to your room to allow you to freshen up (much needed after a long journey!). From there you are free to wander the island, interact with the wonderful staff and take advantage of the amazing food/activities on offer! We were lucky enough to spend an extended period on the island and therefore got to do everything on offer (a couple of times actually)! Following breakfast (which can be taken at one of two locations), we enjoyed an offset approach whereby we would go to the location where lunch wasn't being served that day. This meant that we would essentially have a pool/beach to ourselves and still get poolside service from the nearby bar. This was perfect for us and at times felt like we had the island to ourselves. The food is amazing, whether it be breakfast, lunch or dinner. We however particularly liked Mixe for breakfast, with Zahir going above and beyond to make sure we had everything we need at each stage and the lagoon bar for Lunch, which gives that quintessential island bar feel and does the most incredible mocktails. For dinner we couldn't pick a favourite as they each provided something different, although Umami gets a high rating for its Teppanyaki! We also recommend highly the activities on offer, whether it be the more relaxed Latte art class or coconut painting, the weekly quiz or something more adventurous like the water sports or snorkelling (we managed to see most of the sea life excluding a whale shark by doing this), there is always something to look forward to, supported by the friendly faces of the Lux staff. Everything at Lux is facilitated through your personal guest concierge who you can communicate to through WhatsApp during your stay, making it very convenient to plan your activities and dinner from the comfort of your room/sun lounger. The system works well, but is not perfect as we had some small booking errors but nothing that wasn't resolved within a couple of minutes. Thanks Salwa for all your support and making the stay extra special and relaxing! My final comment goes to the shuttlebus, which ferries guests from one end of the island to the other. While this could be seen as a boring necessity to be able to traverse the island, even this has the Lux touch, with extremely friendly and happy drivers. This made our many journeys across the island very enjoyable and pleasant, in keeping with the whole experience!