Novotel Brussels Airport Reviews

Good location , the shuttle bus works every 20 or 30 min , very good .. good service . Good breakfast. I can booked again .

Convenient location with free airport shuttle bus. Bus is big and can fit many people and luggage. Rooms are quite dated though, but still ok since it is just for 1 night

I asked for late check-out and reception was very accommodating. The room is big and the beds comfy. The view from the courtyard was surprising. Often hotel airports have very industrial views but from my large windows I could see the grassy courtyard, and Flemish houses bathed in evening sunlight. Nice. !

You cannot really walk to this hotel (it takes over 30min along highway -likevairport roads and through a reasonably nice residential area). If you take a taxi anyway, better choose a hotel in a nicer part of Brussels or closer to your destination. - I read in some reviews that walking was possible and booked it therefore to have an easy accommodation after arriving by flight at Brussels airport around 22:30. Wrong. I ruined my shoes on the bad roads. Check-in is as incredibly slow, retyping everything that I entered already during the booking process, as always in accor hotels, staff was very friendly but did not even find glue for my shoes, bar was closed after 23, only sweets and soft drinks could have been purchased in the so-called Boutique Gourmande. My single room booked at a ridiculously expensive rate was crammed with four beds (double bed and unfolded sofa with 2 mattresses and bedding) almost no space to use the desk. Only one coffee pad, though, for the Nespresso machine (and 1 decaf) so they had time to remove the unpaid coffee pads but not the unwanted hyperbedding. There are so beautiful hotels or Airbnbs in downtown Brussels. This here is only for Belgian families who want to leave their car over vacation in the hotel garage (I do hope they offer that service at least but have not confirmed).

The counter staff was very nice and the shuttle bus was very frequent and driving very fastly!

Fabulous room, very quiet. Beautiful mattress, pillows. Bathtub and shower separate. Be aware shuttle bus is limited in hours see the picture below. Delicious breakfast huge range. Book in room or pay 24 euro extra.

It was a good experience. There is free shuttle service to the airport every 20 mins.

Hotel located near the airport There’s also a shuttle bus to airport every 20 mins It’s a good choice to stay here if you have an early morning flight. Room is cozy and clean.

Booked this to catch my flight for the next morning, nothing less than what was expected, clean room, friendly staffs and most importantly free transport to and from airport, will consider this hotel again for convenience.

Absolutely amazing hotel for night or two, very close to airport Brussels (BRU)

nice service . bed is not comport

The service, room and customers service was wonderful.

Good service, comfortable room, great breakfast

thx for receiptions