Hotels near Aghir port, Djerba

The hotel is beatiful. Hotel was clean and tidy and its right on the nice beach. Food was good. Also the service was nice and smiling, expecially Wassim which was cheerful and smiling to us every day. The ideal worker on the photo below from the bar. I can recommend this hotel if you want to have a nice vacation with a fun

Don‘t expect anything more than 3 stars. The 3 stars clearly show in every aspect of the hotel. Food/ room/ entertainment. Food is a variety of random food that seems to be made of left overs from day before or lunch. No real theme or line is visible. You won’t starve to death but you aren’t excited for the meals. Which is however okay considering 3 stars. The coffee is delicious. room. Out of 7 days there was 3 days no electricity, the hotel wants you to wait in the room for the handyman. we wasted many hours sitting in a warm room waiting. Unfortunately the balcony door wasn’t secure and more time had to be wasted, waiting to get this repaired. The cleaning staff does their best to supply fresh towels daily and cleans regularly. However the condition of the shower is questionable & partly broken. Pool is clean but not in best condition. Prices for a save differ. We paid 1€ per day when another person paid 2Dinar per day. Working staff expect a lot of tips for their service. Specially at the bar and restaurant. If you want more than a 0.1l plastic cup, you gotta tip generously and frequently. Still no real dealbreaker but nothing that makes you excited. 3 stars. What was most annoying was the entertainment. There was simply no real Animation team. They walk around here and there and try to sell you Tombola tickets for 5€, or sell you shirts or drinks. The frequent program like darts or other games are just done with no real joy or even good equip, and the animation team doesn’t seem to enjoy the games at all. The evening shows are terrible. Very boring, no variety. Comedy and dance. You don’t miss out by going to bed early. Within the hotel there are tons of extra expenses waiting for you: Spa (Ali) and a tour guide (Fathi) Beware of these guys they are the ones for the „scams“ who will try to sell you absolute overpriced trips and spa offers. Same with souvenirs at the beach or the lobby shop or the nearby supermarket. They will do anything to make you believe you got a good offer while they rub their hands. Best is to buy souvenirs from the airport shop where it’s absolutely ridiculously cheap compared to the boutique. Make sure to bring enough sun Sunscreen, since they sell it for 25€ per small bottle. Overall you won’t die but it’s nothing special

Points to improve : - First impression when you arrive in the entrance hall: feeling of being oppressed. Piles of suitcases in the hall. Small hall vs. large number of customers - Deplorable reception at reception ＞ Brief and rapid indication of the operation of the hotel (catering hours, bars, etc.) - Once in the room, no leaflet available concerning the operation of the hotel ＞ we had to ask reception to find out that we had to download a TUI application - Very few power outlets in the room - Surprise to receive a hot chocolate in a water glass. - Does not clear the table at the restaurant level ＞ poor service - Access to the main restaurant from inside the building is via a descent of 18 steps, which is not suitable for people with reduced mobility. - The main restaurant is configured with tables very close to each other ＞ Feeling of oppression and being at the table with these table neighbors. - Crossing the corridors to reach the rooms, the spa is quite long ＞ Only one elevator - A customer clearly attacked me while I was online. Good points : - Has an iron in the room - Spacious room with beautiful sea view - Free slippers - Diversity of food at the restaurant In conclusion : - customer service needs to be reviewed. We made the decision to leave the hotel as soon as we arrived vs accessing the restaurant. Communication with reception and sales was very complicated. After a multitude of requests, we ended up closing our initial file early. - We are far from a 5 star / palace! Isn’t the primary concern of this type of status not customer satisfaction?

Super excellent Hotel and services. The staff (especially Nadia) among the most friendly, welcoming and helpful of Hotel staffs that we encountered so far during our very numerous travels… A GREAT THANK YOU WITH APPRECIATION ! As for the Hotel itself … NOTHING TO COMPLAIN ! Great room, excellent buffets and, we FELT IT - ALL efforts are made to make the guests feel good and welcome. We hardly are used to make publicities for Hotels, as all guests tastes, likings and priorities are different - but in this case we’ll make an exception…: STAY THERE AND YOU WILL NOT GET DISAPPOINTED !

I really liked the animation team. They are very funny, interesting and responsive guys! They had a great time and danced. I would come back here for them ;) Bardzo podobał mi się zespół animatorów. To bardzo zabawni, ciekawi i pomocni ludzie! Świetnie się bawiłem i tańczyłem. Chętnie tu wrócę dla nich ;)