Majestic Hotel

I had a truly disappointing stay at this hotel. The room was a disaster. There was dust everywhere, including on the furniture and even the carpet. It was clear that no maintenance or cleaning had been done for a while. The carpet was full of dirt, and the window could not be opened, making the room stuffy and uncomfortable. The lack of proper hygiene was appalling. Things got worse during check-out. Despite having already paid for my stay, I was charged additional fees without any clear explanation. When I questioned it, the staff became rude and unprofessional, offering no apology or explanation. I would not recommend this hotel to anyone. The lack of cleanliness, maintenance, and customer service makes it a place to avoid. Definitely not worth the money.

I had an extremely disappointing stay at Majestic Hotel. The hygiene was unacceptable, with unclean rooms and bathroom facilities. On top of that, the room rates were constantly changing, which felt unfair and unprofessional. The poor service and behavior of staff (unprofessional) and lacked basic hospitality. Overall, there was no sense of customer care or professionalism. I would not recommend this hotel to anyone.

The room was was spacious, clean and comfortable, and the staff was ultra-helpful.

Majestic hotel need to improve overall service especially room condition is pathetic with lots of maintenance seepage however i found hanger in the lamp hang there is fully seepage behind the bed and washroom as well need to improve the quality of the room i didn't recommend it to stay here

The facilities are in dire need of an update. I encountered multiple issues that made my stay far from enjoyable. The plumbing was problematic, the water was constantly backing up in the sink. The room had poor wifi connection, and the washing machine and mini fridge were all outdated and barely worked. The cleanliness of the room was another big issue. The windows were grimy, caked with dust and , making them impossible to open. It seemed like the hotel had neglected even the most basic aspects of hygiene. Despite claims of having amenities such as a gym, billiards, and meeting rooms, none of these were actually available. It felt like a case of false advertising. If you’re thinking of staying here, be prepared to be let down. The service from the staff was equally disappointing. The receptionists were unprofessional and lacked basic customer service skills. While check-in was somewhat smooth, any subsequent requests, even something as simple as asking for water, were ignored. Their attitude was far from welcoming. I would strongly recommend avoiding this place.

The hotel stay experience was very disappointing. Customer satisfaction should be the hotel's top priority, but they failed in this regard. While they appeared flexible and helpful during check-in, their true colors showed afterward. They did not inform us about their policies on check-in, check-out times, and additional charges. The hotel facilities were also lacking. Overall, I was unable to relax or enjoy my stay.