Royal Sherao Hotel

The hotel is quite new with good prices deals trying to be four star hotel but definitely not mention the advantages and disadvantages Advantages 1. New. 2. Good prices. 3. Clean but I believe with time it will get really deteriorated especially at the toilet where low quality standard of fixtures / tiles  and water mixers are used. 4. Good size suites but the rooms are below rooms standard in size. Suites are spacious. We booked two suites and one room. Disadvantages 1. Received my key with wrong room where I entered the room where a lady was sleeping luckily she did not wake up. I immediately got out and went to the reception and the receptionist did not show or say a single word of appology or regret.  i was extremely disappointed not only because of wrong key but his response was not at all professional and as nothing happened. 2.  Windows are not sound proof (Residential bad quality of Aluminium windows are used)  so all cars / trucks passing noise will be heard. 2. Windows sides  are full of sand at the sides and sliding channels as it looks it was not cleaned since opening.  3. Construction noise was heard round the clock, afternoon night and early morning. They even work at the weekend (Friday)  with big banging noise. 4. Neibour mobile alarm was heard. 5. Bed is not that much comfortable. 6. Only one tissue box at the hall. Not provided at the two toilets within the suite nor at the room. 7. You must inform them to do house keeping. Pushing the house keeping light is not enough. Asked at 1 pm to do house keeping and came back at 5 pm but not done. Asked them again at 6 pm and came back at 11 pm but not done. Went again to the receiption and finally they send someone for house keeping before that he told me that house keeping is done and I told him it was not done and he can come to show him and on the other day when I told the issue to the same person who told me he will send he got really annoyed and misbehaved. 8. Safe box is not working. 9. No toilet at the lobby. 10. Iron Board is available without iron machine. 10. Ms. Jenny accused us of breaking one chair. I paid eventually for damage. The supervisor was very well behaved but she was so rude as I was explaind her that we did not do it but she is blocking me from hearing. 11. I shown Ms. Jenny all of the above points in writing and she did not even try to discuss the same or tried at least to take my contact to discuss the same above shortfalls into details that shows unprofessional behaviour. I think the management shall really do something about it as they really have a good facility that needs some attention to get improved. 12. Limited parking. 13. No black out for the curtains so the light enters freely. Refer to the photo. In general the product is good relative to the price but you have to bare in mind the bad service provided where you need to sacrifice the services over the cost. Recommended to look for another hotel as Doha Qatar is having many re

It was amazing ,staff very friendly and helful