Retaj Al Rayyan

Retaj Al Rayyan Reviews

Retaj Al Rayyan

Diplomatic District, Diplomatic St, Doha, QatarView Hotel Details
Retaj Al Rayyan
Retaj Al RayyanRetaj Al RayyanRetaj Al Rayyan
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Retaj Al Rayyan Guest Reviews

4.1/5
Very Good
67 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(67)
Positive reviews(64)
Reviews with photos/video(7)
Friendly host(5)
Negative reviews(3)
naoufel zribi
Deluxe Room with Sea View
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
We are pleased in staying at retaj, very good service
Deluxe Room with Sea View
Stayed in Dec 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 5, 2023
Highly recommended if you are traveling to Doha!! The staff is really friendly and the breakfast is delicious! It was nice that it was right in front of the beach and within walking distance of Doha City Center Mall. I wanna thank Nadim, a staff of hotel, he is very kind and helped me to find my passport. As soon as he heard that I had left my passport in the taxi, he immediately got the taxi number and contacted the taxi driver. It took only 3 hours that I received my passport from taxi driver. Really thanks to Nadim!!
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Massimo
Deluxe Room with Sea View
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Structure very well positioned in front of the beach for customers. Nearby Mall center, restaurants, cafes and well connected to all tourist attractions. Excellent experience, thanks also to the friendliness and professionalism of the hotel staff. The dinner buffet could be improved .
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jm
Deluxe Room with Sea View
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on May 4, 2024
Very sophisticated treatment from Sister Viranya. Thank you for your kind treatment
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Anonymous User
Deluxe Room with Sea View
Stayed in Nov 2023
Business travelers
37 review
4.0/5
Very Good
Posted on Dec 2, 2023
Facing the sea, the scenery is beautiful, but the windows cannot be opened and the air cannot be exchanged. The breakfast is average
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Guest User
Deluxe Room with Sea View
Stayed in Oct 2023
Business travelers
2 review
3.7/5
Posted on Oct 27, 2023
The room is quite large, but the bathtub is too small and the water is a bit cold. Breakfast was not bad.
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Guest User
Deluxe King Room with Sea View
Stayed in May 2023
Business travelers
1 review
3.7/5
Posted on May 21, 2023
The room is clean, spacious and comfortable, and the service staff is very friendly. But the location of the hotel is relatively remote, and it is not convenient to shop and eat around.
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Guest User
Deluxe Room with Sea View
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 22, 2023
All very good, satisfied
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Meludel B
Stayed in May 2024
Friends
5.0/5
Outstanding
Posted on May 19, 2024
Me and my friends visited the Retaj hotel for swimming pool day pass access with buffet to celebrate birthday. It was the best option that my friend has selected they have variety of food options in buffet. The sea food was amazing and the place was very suspicious and staffs are very accommodating. For me I can consider it as a classy restaurant.
Response from Property: HAPPY BIRTHDAY & Thank you for choosing Retaj AL Rayyan Hotel Doha and for your time sharing your experience with us. It is our pleasure to know that you had great accommodation and that our services have met your satisfaction. Your positive rating is motivating us to do more to make your coming stay as memorable as always. Thank you for your visit and we look forward to welcoming you again soon.
Guest User
Stayed in Mar 2024
Other
0 review
4.0/5
Very Good
Posted on Mar 1, 2024
The hotel is in the perfect location, close to the beach and the shopping centre. I felt very safe as a solo traveler at this hotel. A good choice of places to eat were close by. The breakfast was decent, had a good variety to choose from. The staff at breakfast were very welcoming. Viranya was very kind and gave me some great advice on places to see. She also changed my room to a much nicer room as the people next to me were very noisy. Arif Chouhdry from housekeeping was also very helpful. Unfortunately the spa staff were very unprofessional, this was in attitude and appearance. I booked an appointment but still waited 45mins until I was seen, the staff member assumed I was a friend of another staff member. While I was in my towel waiting she still asked me twice if I was a customer. She made me feel very very uncomfortable. This was on my last day so it put a sour note to the end of my trip. Apart from that experience, everything else was fantastic. I would come again (but would not use the spa services).
Response from Property: Thank you for choosing Retaj Al Rayyan Hotel and for your time writing about your stay with us. We are glad that you have enjoyed your accommodation and that our services have met your satisfaction. Ms. Viranya and Mr. Arif will be so happy to know that you are still remembering them by name and that their efforts were appreciated by you. We also promise to look into the SPA comment so that it will not be an inconvenience for you again. Thank you for your nice words and we are really looking forward to welcoming you again soon.
Di K
Stayed in Jun 2024
Friends
5.0/5
Outstanding
Posted on Jun 12, 2024
I stayed at this hotel with a friend from June 1 to 8, 2024. It was our first time flying to Doha, and we were not disappointed with our choice of hotel. I asked the receptionist to place us in a room with separate beds immediately upon arrival, as well as to upgrade the room in terms of floor height and a beautiful view. My request was met without any issues, and we were given a nice room on the 17th floor with a magnificent view of the city and the bay. The hotel staff were incredibly friendly and efficient, accommodating all our requests, and promptly calling us a taxi whenever we needed - we especially liked Azat. He was a very polite and decent young man. What pleasantly surprised us was that the hotel provided as much water as we wanted, without the usual half-liter per person per day limit seen in other hotels worldwide. The proximity of the beach to the hotel and the free beach access vouchers from the hotel also influenced our choice. We initially paid only for breakfast and were very satisfied with it - the variety and quality of the food at breakfast amazed us: yogurt, porridge, traditional bean soup, chicken/meat dishes, eggs any style, vegetables/fruits, sweet pastries, and pancakes with honey. In general, our conclusion is: despite the hotel's 4-star rating, we rate it at 5 stars, and the cost of the hotel is quite reasonable even for 4 stars.
Response from Property: Thank you for choosing Retaj AL Rayyan Hotel Doha and for your time sharing your experience with us. It is our pleasure to know that you had great accommodation and that our services have met your satisfaction. Your positive rating is motivating us to do more to make your coming stay as memorable as always. Thank you for your visit and we look forward to welcoming you again soon.
Lee t
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 6, 2024
Retaj Hotel in Qatar, we stayed here for 8 I really like it. The stuff are absolutely brilliant helpful customer service. I’ll say 10 out of 10. I will definitely come back here from London Whole of Qatar it’s nice laid-back country everyone is nice better than Dubai Five star rating from me Lee
Response from Property: Thank you for taking the time to share your experience with us. It is delightful to see your flawless appreciation of your stay with us. As hoteliers, we are always particularly touched by receiving a 10 out of 10 review and it means a lot to us to know that we were able to provide a perfect service to you. We look very much forward to welcoming you to our hotel very soon for another perfect experience.
San F
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 5, 2024
The breakfast was really good and the tickets to the beach were well revieved however the room was outdated with inadequate wardrobe space.the room was small for 3 people. We stayed 10 days and never got to use the pool as the heating system was broke.every day we were told tomorrow it will be fixed but it was not.im very disappointed as the pool was the main reason we booked retaj al rayan for our stay.
Response from Property: Thank you for choosing Retaj AL Rayyan Hotel and for your time writing about your stay with us. Also, we thank you for bringing this to our attention. We sincerely apologize for the inconvenience you have faced and for not having been able to meet and exceed your expectations. This certainly does not reflect in any way our true service level and you can be sure all measures will be taken. We hope you will give us another opportunity to deliver a true Retaj experience.
Shaminey W
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 24, 2024
This was such an amazing experience. I was at this wonderful hotel for the World Aquatics Championships 2024 in Doha and I had the most pleasant stay. The staff were all very friendly and helpful. Mostly everyone spoke English so this made it very easy to communicate with staff. The food was amazing. There were a lot of different options to choose from and everything tasted great. The room was spacious, clean and various free necessities were provided. If I ever return to Qatar-which I hope to - I definitely will be staying at the Retaj Al Rayyan hotel again.
Response from Property: Thank you for choosing Retaj AL Rayyan Hotel Doha and for your time sharing your experience with us. It is our pleasure to know that you had great accommodation and that our services have met your satisfaction. Your positive rating is motivating us to do more to make your coming stay as memorable as always. Thank you for your visit and we look forward to welcoming you again soon.
Mustapha
Stayed in Jan 2024
Other
2.0/5
Posted on Jan 9, 2024
we stayed in this hotel for the first time in January 2023 my wife and I everything went well, cleanliness of the rooms which gave us the opportunity to return a second time in December 2023. Unfortunately and with great regret everything did not go well not like the first time, room half cleaned, dirty carpet poorly cleaned, dusty furniture, towels often missing and toilet paper in drips and you have to call reception several times to get some. For breakfast it remains bland without taste and without flavor the same thing throughout our 7 day stay. Big disappointment and we decided to rule out this hotel for our next stay in Doha.