Kayiyad Hotel (Dongguan Zhongtang Branch) Reviews

Response from Property: Dear guest, hello, I am "Xiao Kai", Kyriad's online personal butler. Thank you for your sincere review of the hotel and your affirmation of our work. The room is equipped with disposable eye masks and bath towels for your convenience. A comfortable stay; thank you again for your support of the hotel, and welcome your next visit!

Response from Property: Dear guest, hello, I am "Xiao Kai", Kyriad's online personal butler. Thank you for your sincere review of the hotel and your affirmation of our work. The room is equipped with disposable eye masks and bath towels for your convenience. A comfortable stay; thank you again for your support of the hotel, and welcome your next visit!

Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward. We will continue to work hard and hope to provide you with a better service experience! The hotel has also launched a romantic-themed double room and looks forward to your stay again. We hope to have more opportunities to serve you! wish you a happy life

Response from Property: Dear guest, hello, thank you for visiting Kyriad Dongguan Zhongtang store. We are very sorry that we did not give you a perfect stay experience. The store attaches great importance to the sound insulation issue you raised and has made corresponding rectifications. You can check it out at our hotel If you have any questions during this period, you can call the front desk staff who will serve you 24 hours a day. Thank you for your suggestions. We will strengthen rectification and strive to obtain your full satisfaction. We look forward to your stay again. If you can give us a chance to apologize, we will try our best to make further improvements. Launched digital room, theme room and gym, looking forward to your visit again!

Response from Property: Dear guest, thank you for your feedback. We are deeply sorry for causing you a bad check-in experience. If you have any questions during your stay, please contact our staff in time and we will deal with it and solve it for you as soon as possible.

Response from Property: Dear guest, hello! Thank you for visiting Kyriad Dongguan Zhongtang Branch. We are very sorry that we did not give you a perfect stay experience. If you have any questions during your stay, you can call the front desk. The front desk is dedicated to serving you 24 hours a day. We will strengthen training in the future to strive for your full satisfaction. We look forward to your next stay. If you can give us a chance to apologize, we look forward to your visit again!

Response from Property: Dear guest, first of all, we are very sorry. We are deeply sorry for bringing you a bad experience during your stay. We will investigate your feedback as soon as possible. Because the hot summer is coming, the hotel is in order to improve the customer experience. , we are arranging air-conditioning maintenance personnel to test the air-conditioning equipment in all unoccupied rooms in the hotel. However, due to personal negligence, we opened the wrong room door. Although we did not enter the room, we still gave you a very bad check-in experience. Secondly, We are also sorry for keeping you waiting for the card printing. We will definitely strengthen the training of new employees to avoid such incidents from happening. Finally, thank you for your first choice to stay in our hotel and for your valuable opinions. , the hotel will definitely pay attention to it and solve it. We sincerely invite you to come again next time to experience and check!