Hampton by Hilton Dongguan Liaobu Songshanhu Avenue

Hampton by Hilton Dongguan Liaobu Songshanhu Avenue Reviews

Hampton by Hilton Dongguan Liaobu Songshanhu Avenue

Building 1, Liaoyinghuigu, No.9 Taihe Road, Liaobu Town, Dongguan, Guangdong, ChinaView Hotel Details
Hampton by Hilton Dongguan Liaobu Songshanhu Avenue
Hampton by Hilton Dongguan Liaobu Songshanhu AvenueHampton by Hilton Dongguan Liaobu Songshanhu AvenueHampton by Hilton Dongguan Liaobu Songshanhu Avenue
Check available rooms for your travel dates
We Price Match
1 night

Hampton by Hilton Dongguan Liaobu Songshanhu Avenue Guest Reviews

4.9/5
Perfect
907 review
Verified reviews
Location4.8
Amenities4.9
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(907)
Positive reviews(903)
Reviews with photos/video(165)
Delicious breakfast(156)
Friendly front desk staff(104)
Classy environment(91)
Quiet & comfortable(57)
Perfect for business trips(41)
Convenient parking(34)
Stayed multiple times(11)
Delicious buffet(7)
Negative reviews(4)
Guest User
Cozy 2-bed Room
Stayed in Feb 2025
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 25, 2025
It’s nice stayed last night, which is great moment I faced, thank you!
Response from Property: Hello, guest, thank you for your review. Providing you with quality service is Huan Xiaopeng's unremitting pursuit. We will continue to work hard to improve Huan Peng's service quality. We hope that Huan Peng can become your friendly partner on your journey. We sincerely invite you to stay again. There are more surprises waiting for you to experience! -- Huan Xiaopeng who pursues progress
Show More
Eng Keat
King Deluxe Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Clean and quiet hotel. Nothing much nearby within walking distance. There is a mall 3km away or about 10 mins drive.
Response from Property: Thank you for choosing to stay at Hampton by Hilton Dongguan Liaobu Songshanhu Avenue and for giving us a favourable review. We are delighted that you enjoyed your stay and that you had a comfortable and enjoyable time here. In order to be the first choice of our customers, all of our staff will work together to improve our services and we wish you a pleasant stay in China and we look forward to seeing you again
Show More
M.Sharma
King Guest Room
Stayed in Aug 2024
Business travelers
4 review
3.2/5
Posted on Aug 19, 2024
No major complaints but there’s not really much around the hotel. You can take a taxi or ride a bike to get to the MixCity mall but other than that, not a convenient place to stay. WiFi have been terrible all through out the stay and I have been using my data most of the time to access things.
Response from Property: 親愛的朋友,很遺憾這次入住給你留下了不太愉快的經歷,歡小朋心裏好自責,沒有服務好您,酒店周邊正在火速發展中,未能給您提供便利,非常抱歉,在您入住期間有如何需要可致電歡小朋,歡小朋24小時都在線,積極的想辦法解決問題,很遺憾沒有讓您滿意。我們正在努力改正自身的不足,非常感謝你對我們的鞭策,我們會不斷的學習進步,迎接您的下次到來~~ ——求原諒的歡小朋
Kevinwuming
King Deluxe Room
Stayed in Feb 2025
Business travelers
33 review
5.0/5
Outstanding
Posted on Feb 3, 2025
It’s good And good breakfast
Response from Property: 哈嘍,客官,感謝您的點評,為您提供優質的服務是歡小朋堅持不懈的追求,我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠的邀請您再次入住,有更多驚喜等您體驗!--追求進步的歡小朋
Guest User
King Guest Room
Stayed in Jul 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Very clean and organized for business trip
Response from Property: 親愛的朋友您好,感謝您對東莞寮步松山湖大道希爾頓歡朋酒店一路的支持與喜愛,小朋心裏很歡喜能得到您這麼高的評價我們會帶着您的支持鼓勵繼續努力為住客們提供更加優質的服務,很期待您的下一次入住哦,小朋等着您。
Guest User
King Guest Room
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on May 19, 2024
Nice good
Response from Property: ❤️繽紛早餐❤️尊敬的賓客,您好!非常感謝您選擇東莞寮步松山湖大道希爾頓歡朋酒店,並花費寶貴的時間給予我們好評。您對酒店的支持和各方面的認可,我們所做的一切都衹為每位賓客帶來優質的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,歡小朋會繼續努力時刻準備着您隨時回來。
Fengzhongdebaihe1999
King Guest Room
Stayed in Feb 2025
Family
16 review
4.2/5
Very Good
Posted on Feb 4, 2025
I found this hotel when I was traveling. The hotel is very new. I stayed on the 10th floor. It was clean, hygienic and quiet. The breakfast was not bad! When I saw that I brought my child, I gave him a small gift. The child was very happy and said that he would stay here again next time he came to Dongguan!
Original TextTranslated by Google
Response from Property: 親愛的客官您好~感謝您的點評,可能歡小朋做的還不夠好,沒能得到您的五星好評,不過歡小朋會繼續努力地。客官滿滿的滿意就是歡小朋的力量源泉,下一次歡小朋一定會贏得客官的五分好評噠,期待您的下次入住喲~!---------恭候您的歡小朋
Cadillac YN
King Guest Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Checked in after watching the Guangdong Derby, not far from the Dongguan Bank Basketball Hall, the hotel 🏨rooms were upgraded, super satisfied in all aspects 👍, this will be the first choice
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise. Your praise is our eternal motivation, and your satisfaction is our constant pursuit. Huan Xiaopeng will work harder and harder to make your life comfortable and happy. We look forward to your visit again! -----Huan Xiaopeng who has been working hard
Show More
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
13 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Hygiene: Very clean, certified by mysophobic elderly Facilities: Complete, everything is available. Pillows and mattresses are super comfortable Environment: Very quiet Service: Very satisfactory. Welcome food was given upon check-in, and a small gift was given upon check-out. The breakfast was very rich, and the whole family was very satisfied. Full marks!!!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Hampton by Hilton Dongguan Liaobu Songshan Lake Avenue and taking the time to give us a good review. Your support and recognition of the hotel in all aspects, everything we do is to bring a high-quality stay experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. Hampton by Hilton will continue to work hard and be ready for you to come back at any time.
Show More
Buzuoxiaotouming
King Room
Stayed in Jan 2025
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The room seemed to be bigger than other Hampton Inns, spacious, bright, clean and tidy. The staff were very polite. I thought the decoration would be smelly, but it wasn't. They gave us some snacks.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Hampton by Hilton Dongguan Liaobu Songshan Lake Avenue and taking the time to give us a good review. Your support and recognition of the hotel in all aspects, everything we do is to bring a high-quality stay experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. Hampton by Hilton will continue to work hard and be ready for you to come back at any time.
Show More
Guest User
King Guest Room
Stayed in Jan 2025
Couples
3 review
2.5/5
Posted on Feb 4, 2025
This is not the first time I have stayed at a Hampton by Hilton hotel. I have always liked this brand. But this time the experience of staying here was very scary. The weather was not very cold, but the indoor temperature of the hotel was maintained at 26 degrees. When I communicated with the front desk clerk for the first time, the clerk pointed out that we  had adjusted the air conditioner incorrectly. Then we followed the instructions to adjust the air conditioner again, lowering the temperature to 16 degrees, while the indoor temperature still remained at 26 degrees. After communicating with the front desk clerk again, they admitted that the air conditioning was not turned on in the hotel and they could only provide a fan. The room of more than 200 square feet only had a very small fan, which was completely useless. My husband and I couldn't sleep well all night because the room temperature was too high. The whole experience was very bad.
Show More
Original TextTranslated by Google
Response from Property: 親愛的客官您好~感謝您在百忙之中為我們點評,關於您反饋的問題:因近期廣東天氣晝夜温差大,會在白天定時開啟製冷模式,晚上開啟制熱模式,對於我們未能及時響應您的服務,我們感到非常抱歉。已讓部門重新加強培訓。對於您本次的入住經歷歡小朋再次向您致歉,希望能得到您的原諒再次選擇我們,見證我們的成長,如有如需要請隨時致電聯繫我們~祝您生活愉快。---滿滿歉意的歡小朋
Johndoe
King Superior Room
Stayed in Jan 2025
Business travelers
22 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The front desk Curry service is very good, the room facilities and equipment are very complete, the check-in experience is very comfortable, the room is quiet, the lobby environment is very good, very good!
Original TextTranslated by Google
Response from Property: Dear friend, thank you very much for your affirmation of our service. Seeing your good comments, Huan Xiaopeng is also very happy. Xiaopeng will maintain a low-key and humble attitude and continue to provide better services. Providing you with perfect service is the common goal of our hotel partners. Creating a unique experience for you is the common wish of our hotel partners. Creating a comfortable and relaxing accommodation environment for you is the common mission of our hotel partners. The road to Shu is to ascend to heaven, a cup is sent, and the embroidered clothes are passed. Hampton by Hilton Dongguan Liaobu Songshan Lake Avenue looks forward to meeting you again and giving you a more pleasant and beautiful stay experience - the consistent Huan Xiaopeng
Show More
momo153
King Guest Room
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Not bad, it's clean, and the service is pretty good overall. But the welcome snacks are only given to double people in the king-size room 😂 The breakfast is unexpectedly good. The surrounding environment is also good, quite quiet. But there was a party in the next room, and confetti was sprayed all over the floor... No wonder it was a bit noisy at night. There was an event on the second floor, and it was a bit noisy on the ninth floor. The soundproofing is a bit poor.
Original TextTranslated by Google
Response from Property: Dear friend, thank you very much for your affirmation of our service. Seeing your good comments, Huan Xiaopeng is also very happy. Xiaopeng will maintain a low-key and humble attitude and continue to provide better services. Providing you with perfect service is the common goal of our hotel partners. Creating a unique experience for you is the common wish of our hotel partners. Creating a comfortable and relaxing accommodation environment for you is the common mission of our hotel partners. The road to Shu is to ascend to heaven, a cup is sent, and the embroidered clothes are passed. Hampton by Hilton Dongguan Liaobu Songshan Lake Avenue looks forward to meeting you again and giving you a more pleasant and beautiful stay experience - the consistent Huan Xiaopeng
Show More
Guest User
King Deluxe Family Room
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Facilities: Nice environment Hygiene: Clean, toilets are separated into dry and dry areas Environment: Comfortable, relatively quiet surroundings Service: Good breakfast with lots of food, as we were short on time, the kitchen staff helped pack soy milk and bread to take away
Original TextTranslated by Google
Response from Property: Dear friend, thank you very much for your affirmation of our service. Seeing your good comments, Huan Xiaopeng is also very happy. Xiaopeng will maintain a low-key and humble attitude and continue to provide better services. Providing you with perfect service is the common goal of our hotel partners. Creating a unique experience for you is the common wish of our hotel partners. Creating a comfortable and relaxing accommodation environment for you is the common mission of our hotel partners. The road to Shu is to ascend to heaven, a cup is sent, and the embroidered clothes are passed. Hampton by Hilton Dongguan Liaobu Songshan Lake Avenue looks forward to meeting you again and giving you a more pleasant and beautiful stay experience - the consistent Huan Xiaopeng
Show More
Anonymous User
Cozy 2-bed Room
Stayed in Dec 2024
Other
32 review
4.5/5
Great
Posted on Jan 3, 2025
The hotel is newly opened, and there are no supporting facilities nearby. The room is ok, and there are welcome fruits. Two complaints: 1. The air conditioning in the room is uncontrollable, and the lowest temperature is set to 16 degrees. The room temperature has not changed all night, and it is 24 degrees. It is hot with a thick quilt, and it is cold without it. 2. Because I brought my child to check in, I asked the front desk for an extra set of toiletries. The front desk sister actually said that the hotel can only provide two sets of bath towels and cannot ask for more 😓. I have stayed in many hotels of all sizes, and I have stayed in hotels under this brand many times. I have never said that they do not provide a third set of bath towels. This hotel is really weird! Are you afraid that I will take your bath towels? To be honest, I don’t even want them. I still hope that the hotel can maintain its brand, be people-oriented, provide good service, and make guests feel at home.
Show More
Original TextTranslated by Google
Response from Property: 親愛的客官您好~感謝您在百忙之中為我們點評,關於您反饋的兩點問題:1.因近期廣東天氣晝夜温差大,也有其他客户反饋房間冷,經酒店的考慮晚上中央空調已開啟制熱模式;感謝您的反饋,我們會將此事反映相關部門及時調整空調温度;2.已經將此員工批評教育,讓其部門重新培訓員工。對於您本次的入住經歷歡小朋再次向您致歉,希望能得到您的原諒再次選擇我們,見證我們的成長,如有如需要請隨時致電聯繫我們~祝您生活愉快。---真誠的歡小朋
Show More
Show More