To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(270)
Positive reviews(251)
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Awesome rooms(46)
Classy environment(20)
Delicious breakfast(19)
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Awesome amenities(14)
Many amenities(4)
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Negative reviews(19)
Huawei Destim
Jimu Suite (Deep Sleep Bedding + Spacious + Cozy Bathtub)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
During my recent stay at Atour Hotel, I was thoroughly impressed by the modern design and comfortable atmosphere. The hotel's sleek aesthetic and minimalist approach created a relaxing environment that was perfect for unwinding after a long day of exploring.
The rooms were well-appointed with modern amenities and comfortable beds, ensuring a restful night's sleep. The hotel's staff was friendly and attentive, always ready to assist with any requests or questions. They even helped me to find back a parcel that was delivered to a wrong hotel with a similar name.
Overall, my experience at Atour Hotel exceeded my expectations. From the stylish design and comfortable accommodations to the attentive staff, it offered everything I could ask for in a hotel stay. I would highly recommend Atour Hotel to anyone looking for a modern and comfortable hotel in this area
harold diaz
Superior Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Clean y quite place, good service
JD Binsinger
Superior Queen Room
Stayed in May 2024
Business travelers
16 review
4.7/5
Amazing
Posted on May 30, 2024
Very new and comfortable hotel; super large rooms for a very easy price. All amenities are brand new which feels good.
The staff is especially attentive to all needs; very nice stay.
Ali
Jimu Family Room (Deep Sleep Bedding + Smart Projection + Fresh-Keeping Mini Fridge)
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very kind and sweet
Barry Barry chan
Jimu Family Room (Deep Sleep Bedding + Smart Projection + Fresh-Keeping Mini Fridge)
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jul 5, 2024
Value for money!
NGET
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Good hotel
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Sincerely recommend!!! They really treat customers like God, the service is really good, not only the front desk customer service, but also the logistics support is perfect, everything goes smoothly, very friendly, praise all the staff of Dalingshan Plaza Hotel, and strongly recommend Atour Hotel!!! I also wish the business is prosperous and the rooms are full every day!!!
Original TextTranslated by Google
6/8
Response from Property: We are honored by your evaluation! Thank you for your support and recognition of the hotel. Everything we do is to give every guest a wonderful experience. We are really touched to see your affirmation. I wish you a happy life and all the best!
Anonymous User
Superior Queen Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 30, 2024
This is my second time staying here. The front desk guy is very nice. He will take the initiative to arrange the room and remind me. I really like Atour's bedding. The pillow is the best hotel pillow I have ever slept on.
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you for your praise, your knowing smile, your pure friendship, your understanding and affirmative eyes, and your encouraging and affirmative words~ let us believe that as long as we serve with our heart, our efforts will be rewarding, and there will be a warm connection between people. This is Duoer's mission. The Duoers of Atour Hotel Songshan Lake Dalingshan Plaza, Dongguan are looking forward to meeting you again!
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Aug 25, 2024
I was very satisfied with the hygiene of the room, especially the bathroom. The open bathroom was thoughtfully equipped with a silent toilet, so I didn't have to worry about being disturbed when I went to the bathroom in the middle of the night. The sound insulation was very good and I could sleep peacefully all night. The main control was linked to the electric curtains, and the curtains were automatically closed when the lights were turned off. The breakfast was very rich, and I basically didn't have to eat lunch;
Now it's time for the shortcomings, or the more improved areas: it would be better if the washbasin could use a silent faucet, and the induction night light under the bed was installed, which was good, but it was too sensitive and kept flickering at night. I guess it was broken?
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for your satisfactory evaluation of the hygiene of our room, especially the bathroom, and your recognition of the silent toilet, sound insulation, linkage between the master control and electric curtains, and rich breakfast. We are honored.
Regarding your suggestion to use a silent faucet in the washbasin, we will seriously consider it and make improvements in the subsequent facility upgrades. We are deeply sorry for the problem that the induction night light under the bed is too sensitive. We will immediately arrange staff to check and debug the night light. If there is indeed a fault, it will be repaired or replaced as soon as possible to ensure that you will not be troubled by this problem in the subsequent stay.
Thank you again for your feedback. We look forward to your next visit, when we will provide you with a more perfect stay experience.
Guest User
Executive King
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The lady at the front desk was very good at work in the morning. I left my glasses in the room. The lady went to the room to keep them for me and then took them down and gave them to me. The service was thoughtful. The room was very comfortable and spacious [Rose]
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you for your praise, your knowing smile, your pure friendship, your understanding and affirmative eyes, and your encouraging and affirmative words~ let us believe that as long as we serve with our heart, our efforts will be rewarding, and there will be a warm connection between people. This is Duoer's mission. The Duoers of Atour Hotel Songshan Lake Dalingshan Plaza, Dongguan are looking forward to meeting you again!
Guest User
Executive Courtyard Big Bed Room
Stayed in Aug 2024
Travel with friends
15 review
4.8/5
Amazing
Posted on Aug 11, 2024
The overall experience is very good.
The mattress, pillow, and temperature-controlled quilt are all very comfortable.
The only drawback is that the screen projection function of the TV is difficult to use, and the TV cannot use its own App, resulting in a very bad viewing experience.
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are sorry that we did not receive your five-star praise. We are also very sorry that you had a bad experience with the hotel TV during your stay. We will immediately arrange for staff to conduct a comprehensive inspection and maintenance of the TV equipment and strive to improve your experience next time you stay. Thank you for your feedback, which is very important for us to improve our service.
Guest User
Jimu Twin Room (Plant-Based Star Grade Mattress + Smart Projection + Fresh-Keeping Mini Fridge)
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 8, 2024
When choosing a hotel during the summer vacation, you should avoid poor hygiene, smelly rooms, poor sound insulation (it’s really painful if there are children who don’t sleep next door or upstairs, so sound insulation is very important!), insufficient shower water pressure, and flowers. Spraying and blocking, insufficient hot water, slow room service (adding supplies)... If you have troubles, you can choose Aduo Hotel. No matter which city, the hardware facilities can be guaranteed, and it is very cost-effective among similar hotels. I stayed in 4 Aduo hotels in different cities in 10 days by car. The front desk did a good job in terms of courtesy and service details. They are not familiar with each other. The more you stay, the more services will be upgraded for you. This time I came to Dongguan Songshan At the Aduo Hotel in Hu, you can feel the meticulous care even more. For our birthday, Miss Ru Xin at the front desk specially prepared longevity noodles and fruit plates for our family. They were cooked in chicken soup and were heart-warming. They were authentic and touching. Many of the hotel's facilities are not decorations. The equipment in the fitness room is good. The books in the book bar also contain trendy and modern literature, which you can use. There is lemon honey water to cool down in the lobby. Every guest will be poured at the front desk immediately. For a cup, there will be enough mineral water at the elevator entrance on each floor for customers to drink. The service details during this stay were perfect, and I will stay again next time.
Original TextTranslated by Google
Response from Property: Every sharing is a touch, every recognition is an encouragement. A simple affirmation and satisfaction gives us motivation and persistence. Our growth is inseparable from your support, and we will We will do our best to provide every customer with better service and a more pleasant stay experience. Thank you again for your support to Duoer, and we look forward to your next visit~
Guest User
Executive King
Stayed in Aug 2024
Other
10 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The waiter service is very good. Problems are solved in time, which is good. The service is also very thoughtful. The room is spacious and the bedding is comfortable. Because I checked in too late, in order to have a good rest, the lady also applied for a free room upgrade. In short, it was very good [pleasant]
Original TextTranslated by Google
Response from Property: Dear friends, thank you for your love for our hotel. We will never stop moving forward. For your trust, we will be more persistent and continue to work hard. We look forward to your next trip and we will create more perfect services for you. Looking forward to your next stay
Guest User
Jimu Twin Room (Plant-Based Star Grade Mattress + Smart Projection + Fresh-Keeping Mini Fridge)
Stayed in Jul 2024
Travel with friends
1 review
4.8/5
Amazing
Posted on Jul 24, 2024
The location is a bit remote. It will be more convenient if you have a car to travel. The front desk service is friendly and can answer any questions in time. The hotel is newly opened, all the equipment is relatively new, the rooms are relatively clean, and I slept more comfortably. The breakfast is worthy of praise. The food is clean and tidy, the service is very considerate, and the price/performance ratio is very high!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and compliments! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again!
CoCodoukezhongshan-hongminghui
Superior Queen Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Porridge arrived late at night: very considerate service
The breakfast dishes are quite rich and I think they are delicious!
It’s good to proactively upgrade new guests to room types😍
*Disadvantages...the sound of cars on the road is really too noisy, I hope the sound insulation can be improved
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your love for our hotel. We will never stop moving forward. For your trust, we will be more persistent and continue to work hard. We look forward to your next trip. Call us in advance to arrange a room for you. Oh, we can create more perfect services for you. Looking forward to your next stay