Lavande Hotel(Dongguan Dongcheng Metro Station Wanda Plaza) Reviews
Lavande Hotel(Dongguan Dongcheng Metro Station Wanda Plaza)
Section B, Hongfu Building, No.39 West Dongcheng Road, Guancheng Subdistrict, Dongguan, Guangdong, 523000, ChinaView Hotel Details
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Lavande Hotel(Dongguan Dongcheng Metro Station Wanda Plaza) Guest Reviews
4.6/5
Very Good
1797 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1797)
Positive reviews(1745)
Reviews with photos/video(189)
Friendly front desk staff(191)
Classy environment(120)
Convenient parking(82)
Delicious breakfast(76)
Easy to get around(62)
Perfect for business trips(25)
Stayed multiple times(15)
Close to metro(7)
Negative reviews(52)
Massimiliano Go
Elegant Room With A King-size Bed
Stayed in Jun 2024
Solo travelers
50 review
Posted on Jun 16, 2024
The cleaning of the room was terrible, I found stains everywhere, on the floor, on the towel, on the bed, etc..
The maintenance of the room was poor as well, the window hook was broken and it cannot be sealed at all. Because of this in the morning there was a lot of noisy from the outside. I will not stay there anymore.
Guest User
Deluxe Twin Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 3, 2024
He Hai to a bank aage report karta hain namaste namaste namaste namaste namaste namaste namaste namast
e namaste namaste namaste
Rana Tufail (Rana Saab)
Deluxe Twin Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 13, 2024
Probably the best hotel I stayed in during my 14 days visit to China. Luxurious room with great movement space, secure cupboard, clean room with premium sheets, The bathroom was well made with all amenities. The shower has a music system. Loved it!
Response from Property: ❤***Welcome and nutritious breakfast❤Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
Castle Zhu
Elegant Room With A King-size Bed
Stayed in Jul 2023
Couples
16 review
Posted on Jul 24, 2023
Good location near the shopping mall, however i was told only corner room is provided for my room type and the room is extremely small, so we have to add RMB 38 to upgrade to another room type. It’s suggested to tell in advance when booking. The facilities are relatively old especially the TV, limited function and all the contents will be charged. Overall the price is not reasonable.
Response from Property: 【❤贴心留言服务❤】Thank you for your evaluation. We are sorry that we didn't get your full satisfaction. We will give timely feedback to your questions and make corrections. You are welcome to visit next time.
Guest User
Deluxe Twin Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in Aug 2023
Solo travelers
26 review
Outstanding
Posted on Sep 2, 2023
Great location close to shopping malls, restaurants, and even a Walmart!
Response from Property: 【❤免费停车，助您出行❤】Hee hee, dear, meeting is a kind of fate! Xiaoli is waiting for the arrival of her relatives for 24 hours! Seeing relatives is very tiring, but sleeping on a mousse mattress will definitely relieve fatigue. In addition, lavender-scented natural toiletries customized by French professional skin care brands will help your health. If you like these activities, take them home! Dear, there must be different surprises when we meet next time! If you like us, come and make an appointment with us often!
Prashant
Elegant Room With A King-size Bed
Stayed in Jan 2024
Couples
17 review
Outstanding
Posted on Jan 23, 2024
Clean, friendly staff, great location
Guest User
Deluxe Twin Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in Jan 2023
Solo travelers
12 review
Outstanding
Posted on Feb 7, 2023
A fantastic hotel in Dongguan, a great location, clean, spacious rooms and a great staff! All of this for a great price! I need to make time to come here more often!
Response from Property: Dear customer: thank you for your comments on our hotel, Sincerely looking forward to your next visit!
Nina
Business Single Room
Stayed in Apr 2024
Travel with friends
26 review
Very Good
Posted on Apr 9, 2024
Good condition
Guest User
Deluxe Double Bed Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in Jun 2022
Business travelers
1 review
Posted on Jun 28, 2022
The hotel is average in all receptions. The mail boss at the front desk is kind and welcoming towards foreigners. But the female leading staff is not patient toward foreigners. Her countenance is not welcoming and seems to show segregation.
Apart from this adverse unethical aspect, the Lavender hotel I rented is fairly good.
Response from Property: Thank you for choosing my Hotel and taking the time to share your stay experience. I'm sorry that your stay did not meet your expectations. In view of the problem you raised, the hotel will strengthen the service training of hotel staff to avoid such situation happening again. We are always striving to create a perfect stay experience for our guests and invite you to come back again.
Nelly11
Deluxe Suite With Executive Lounge, Kung Fu Tea Set, Mini Fridge, Smart Guest Control, Air Purifier
Stayed in Aug 2021
Solo travelers
29 review
Outstanding
Posted on Feb 8, 2022
Nice hotel. Not a bad location. Rooms very spacious and amenities are good.
Guest User
Double Room
Stayed in May 2022
Couples
4 review
Outstanding
Posted on May 28, 2022
good!
LON LO
Elegant Room With A King-size Bed
Stayed in Apr 2024
Family
15 review
Outstanding
Posted on Apr 27, 2024
The breakfast is cost-effective, the room is large, the room is clean, and the lobby staff is polite.
Original TextTranslated by Google
Response from Property: [❤Heartwarming Flower Tea, Warm You All Seasons❤] Thank you for your support, I feel great, and all the fatigue of the day has disappeared! The cotton products in the rooms of Xiaoli Hotel are all star Asian cotton brand linens and international brand mousse mattresses. The prices of Xiaoli Hotel are very favorable and cost-effective. Join as a member to get more rights! Every customer is Xiaoli’s friend. If you like Xiaoli, come to Xiaoli often!
Anonymous User
Deluxe Twin Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in Apr 2024
Travel with friends
277 review
Outstanding
Posted on Apr 17, 2024
The room is big enough. I have stayed there many times. Parking is convenient. The breakfast is rich. It is pretty good. I will support it in the future. I hope it will continue. It is so good with Huahuahuahuahuahuahuahuahuahuahuahuahuahua. Hahahahahahaha
Original TextTranslated by Google
Response from Property: [❤Heartwarming Scented Tea, Warm You All Seasons❤] Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the biggest encouragement to Xiaoli!
Anonymous User
Deluxe Double Bed Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in Apr 2024
Business travelers
67 review
Outstanding
Posted on Apr 11, 2024
This is probably the third time I've stayed at this hotel. Every time I've had a good experience. The transportation is convenient. It's about 800 meters away from the subway. There are also many delicious foods nearby and it's only 2 stops away from Guomao.
Original TextTranslated by Google
Response from Property: [❤Intimate Message Service❤] My dear, just check in smoothly. It must be hard for you to travel long distances. When you come to Xiaoli, you should feel like you are back at home.
Anonymous User
Deluxe Twin Room With Derucci Mattress, Smart Guest Control, Air Purifier
Stayed in Mar 2024
Other
1 review
Posted on Mar 21, 2024
I was originally a member of this store, but my membership card was canceled for some unknown reason, and a man and a woman working at the front desk were very aggressive in their service. There were no cotton swabs in the bathroom that night and I was ready to call the front desk. The phone in the room was broken, so I called him on my mobile phone. Send cotton swabs and say no!
Original TextTranslated by Google
Response from Property: [❤24-hour private butler service❤] 1) Dear Di Keguan, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe the hotel has not done enough. We hope that you can point out our shortcomings to us when you come next time. We will try our best to do better. We serve attentively so that every guest who comes to the store can feel the warmth of home. I hope that our The service can bring you more surprises and touches, and we look forward to your next visit!