LAVANDE Hotel(Dongguan Liaobu east bus station store) Reviews
LAVANDE Hotel(Dongguan Liaobu east bus station store)
Intersection of Hengtang Road and Huancheng Road, Hengkeng Village, Liaobu Town, Liaobu Town, Dongguan, Guangdong, 523400, ChinaView Hotel Details
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LAVANDE Hotel(Dongguan Liaobu east bus station store) Guest Reviews
4.6/5
Very Good
870 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(870)
Positive reviews(840)
Reviews with photos/video(155)
Classy environment(64)
Friendly front desk staff(55)
Convenient parking(40)
Delicious breakfast(32)
Large rooms(26)
Would stay again(19)
Perfect for business trips(11)
Comfortable bed(10)
Negative reviews(30)
Abhishek
Deluxe 2-bed Room
Stayed in Dec 2023
Business travelers
3 review
Very Good
Posted on Dec 18, 2023
A good hotel for business travellers but need better amenities. Vehicles are not allowed on the main porch area, making it difficult to carry luggage from taxi to the hotel lobby
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Jeremiah H
Elegant Queen Room
Stayed in Jun 2023
Solo travelers
25 review
Very Good
Posted on Jun 28, 2023
Easy and quick book-in. Room was clean, everything was provided, towels, slippers etc…Strong wifi, good AC
Popescu
Cozy Queen Room
Stayed in May 2023
Travel with friends
2 review
Outstanding
Posted on May 11, 2023
Very nice hotel, new renovated, good location, clean and nice staff.
Guest User
Elegant Queen Room
Stayed in Aug 2023
Family
8 review
Very Good
Posted on Nov 9, 2023
设施：ok
卫生：OK
环境：OK
服务：OK
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on Apr 19, 2024
Environment: Good! The accommodation is also very comfortable! Give a good review and will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guest; Hello! ❤ Popular selection, attentive service ❤ Thank you for your trust and affirmation in us. Xiaolijia’s guest rooms include mousse mattresses, high-star bedding, branded fragrance bath sets, and fresh air. Purifiers, natural sounds, Bluetooth and other smart systems and high-speed WIFI swimming, etc. It is our greatest honor to be recognized by you. It also gives us huge motivation to continue to improve and innovate in future services. We look forward to it. We will serve you wholeheartedly when you come again!
Andrewwww__
Deluxe Queen Room
Stayed in Apr 2024
Travel with friends
29 review
Outstanding
Posted on Apr 4, 2024
Yes, yes, yes, yes, yes, yes, yes, it was a very good accommodation experience. The front desk helped to upgrade the room type for free. The late check-out benefit of Ctrip Platinum members can also be used. The bed is also very comfortable
Original TextTranslated by Google
Response from Property: ❤The first choice for travel, delicious food nearby❤ Hello! Thank you for choosing Lavande Hotel! What you want when traveling is comfort and kindness. Hey, how can we not work hard to meet your wishes, because this is also our wish. We hope that everyone who comes to Lavande Hotel will be happy. !
Guest User
Elegant Queen Room
Stayed in Jan 2024
Other
1 review
Posted on Jan 21, 2024
This is the worst hotel I've ever stayed in. The room was very old and there was a very strong musty smell as soon as I entered the room. I didn't pay attention to the hygiene at first and turned on the sleep light to sleep. As a result, when I woke up at night, I saw that the floor was very unhygienic. I don't know when the floor was mopped! There were also many stains on the quilt cover, which made people feel very uncomfortable!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. The hotel is constantly developing. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests. The hotel welcomes you to stay again!
Guest User
Elegant Queen Room
Stayed in Jan 2024
Family
9 review
Outstanding
Posted on Jan 3, 2024
The room environment is good, and I arranged a room with windows for my children.
The attitude is also very good, the breakfast is good, and the tableware is disinfected in place.
Original TextTranslated by Google
Response from Property: ❤Free late check-out, attentive service❤ Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lavande Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Anonymous User
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
16 review
Posted on Dec 12, 2023
There were cigarette butts and garbage in the shower room. There were two clothes drying poles next to the sink and toilet. They were in the wrong place. My leg peeled off. There were no soap or detergent packets, let alone hand sanitizer. I don't even need to mention the breakfast. It was terrible.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. The hotel is constantly developing. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests. The hotel welcomes you to stay again!
Guest User
Featured Deluxe Room
Stayed in Nov 2023
Business travelers
2 review
Outstanding
Posted on Nov 8, 2023
The photo is the same as the real thing, very clean, high cost performance
Original TextTranslated by Google
Response from Property: ❤Near Galaxy City, free parking service❤Dear customers! Thank you very much for your support of our hotel. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Sep 2023
Business travelers
5 review
Outstanding
Posted on Sep 23, 2023
The front desk service is very good and enthusiastic. The room facilities are complete and clean. The hotel is easy to find in a very conspicuous location. The service is very good.
Original TextTranslated by Google
Response from Property: ❤Attentive service, free late check-out❤Hello! Thank you for your 5-point review! Every city always has a reason to miss, and every hotel has sweet and warm memories. I hope Xiaoli will be the warmest and most unique one in your memory! Come back often when you have time, and wish you: well!
Guest User
Elegant Queen Room
Stayed in Sep 2023
Business travelers
2 review
Outstanding
Posted on Sep 19, 2023
The service attitude is good, the room is clean, the curtains are electric, and the front desk service attitude is very good. I will stay here again next time. The hotel is conveniently located and has free parking.
Original TextTranslated by Google
Response from Property: ❤Business travel, convenient for travel❤ Hello! Thank you for your strong support to Xiaoli. We are relieved that your stay is comfortable! I wish you a happy life and a good mood every day~
Guest User
Elegant Queen Room
Stayed in Sep 2023
Travel with friends
2 review
Outstanding
Posted on Sep 18, 2023
The front desk service attitude is very good! The environment is good, there is free parking, convenient travel, the room is also good and clean, praise
Original TextTranslated by Google
Response from Property: ❤Near Galaxy City, free parking service❤Dear customers! Thank you very much for your support of our hotel. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Elegant Queen Room
Stayed in Sep 2023
Couples
8 review
Outstanding
Posted on Sep 18, 2023
The room is spacious and clean, parking is convenient, there is free parking, and the service is very good. The service is thoughtful and worth recommending
Original TextTranslated by Google
Response from Property: ❤The first choice for travel, delicious food nearby❤ Hello! Thank you for choosing Lavande Hotel! What you want when traveling is comfort and kindness. Hey, how can we not work hard to meet your wishes, because this is also our wish. We hope that everyone who comes to Lavande Hotel will be happy. !
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Other
72 review
Posted on Mar 10, 2024
1. The parking lot is useless. The parking spaces are extremely tight and it is very difficult to find a parking space.
2. When entering the hotel, I didn't feel that it was of the level of Le Feng. It is also the worst Le Feng I have ever stayed in.
3. Some facilities in the room are damaged.
4. The front desk staff of the hotel feels a bit like a small hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your comments and sharing. During your stay, the hotel was fully booked and there were many guests. Nearly 100 parking lots in front and behind were full, resulting in a shortage of parking spaces. Please forgive us! Your opinions are very important to us. We will strengthen the improvement of the hotel's hardware and software facilities and service quality. The hotel is also regularly maintaining and updating the room environment, equipment and public area facilities to ensure that every guest has a more comfortable and clean environment. I hope you can have a brand new experience next time you come here! Looking forward to your visit again!