Vienna International Hotel (Dongguan Humen Wanda Plaza) Reviews
Vienna International Hotel (Dongguan Humen Wanda Plaza)
No.318 Tiyu Road, Dongguan, ChinaView Hotel Details
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Vienna International Hotel (Dongguan Humen Wanda Plaza) Guest Reviews
4.7/5
Outstanding
682 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(682)
Positive reviews(663)
Reviews with photos/video(90)
Classy environment(69)
Friendly front desk staff(53)
Large rooms(35)
Near shopping area(31)
Convenient for shopping(25)
Delicious breakfast(23)
Convenient parking(9)
Luxurious(3)
Negative reviews(19)
Anonymous User
Business Suite
Stayed in Jan 2024
Business travelers
9 review
Amazing
Posted on Jan 19, 2024
Room is big and bed is the hard type but comfortable. Strong water pressure in the bathroom. Lots of car parked at the main entrance, quite messy!
Room was supposed to have a refrigerator but there was none upon checked in, inform Trip.com and the hotel brought one fridge the next morning, but placed it outside the compartment!
Response from Property: Thank you for sharing such a detailed stay experience with us. We will improve and supervise the situation you reported and provide quality service to our guests. If you encounter any unresolved issues in the hotel in the future, you can immediately notify the front desk to help you deal with it. We have staff on duty at the front desk 24 hours a day. We will respond within 5 minutes and solve the problems you encounter in the hotel within 10 minutes. We sincerely look forward to your stay at Vienna International Hotel Humen Wanda Plaza again.
christopher
Deluxe Double Room
Stayed in Aug 2023
Business travelers
65 review
Outstanding
Posted on Aug 26, 2023
Amazing hotel. Located in the fashion manufacturing area of Dongguan
Great service at this hotel and restaurant. Definitely worth staying
Keano2018
Superior Queen Room
Stayed in Nov 2023
Solo travelers
37 review
Outstanding
Posted on Nov 28, 2023
Clean and easy to access.
Kee Yeong Neoh
Deluxe Double Room
Stayed in Jun 2023
Friends
2 review
Outstanding
Posted on Jun 11, 2023
Good service and clean
Murewa30
Deluxe Double Room
Stayed in Nov 2021
Solo travelers
33 review
Outstanding
Posted on Nov 24, 2021
Very nice place and clean
Guest User
Executive 2-bed Room
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 2, 2024
The room was very nice and clean, with complete facilities and good service. The sister at the front desk gave us an extra breakfast coupon when she saw that there were three of us. It was a very good stay and I will come again next time.
Original TextTranslated by Google
Response from Property: Hearing you praising me like this, I feel shy. But I feel a little proud and will come home often to visit you!
Guangguangnian
Deluxe Double Room
Stayed in Apr 2024
Business travelers
47 review
Outstanding
Posted on Apr 24, 2024
The location of this beautiful Vienna hotel is very good and convenient. The size of the hotel room is also very suitable. All the waiters in the hotel are warm and courteous and solve any problems immediately. The hotel is well-equipped.
The accommodation has a strategic location, complete surrounding facilities, warm and considerate staff, considerate upgrade services, and complete and first-class facilities.
The price of the hotel is very suitable. The hotel's location is convenient for transportation.
I give full marks to all the hotel's performance, praise, praise, praise, praise.
Original TextTranslated by Google
Response from Property: I am so excited to see your praise for us. Your recognition is our greatest motivation. We will continue to do better. I am looking forward to meeting you next time. Waiting for you~
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 7, 2024
The service provided by the front desk brother and sister is very good. The room is clean and tidy. It is a 6-minute walk from Wanda Plaza. There are coffee, milk tea and snacks. I will choose Vienna again next time.
Original TextTranslated by Google
Response from Property: Dear, I am very happy to see your review. You can summarize Xiaowei so carefully with just a few words. It seems that you have a special liking for Xiaowei. I hope you can regard Xiaowei as your second home when you are away from home. Because in Xiaowei you can experience the warmth, kindness and comfort of home. Xiaowei looks forward to your visit and experience again.
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Friends
1 review
Outstanding
Posted on Mar 23, 2024
The hotel is very close to Wanda Plaza, very convenient! The place is clean and tidy! I will book again next time
Original TextTranslated by Google
Response from Property: Xiaowei, a hotel you don’t want to leave once you check in. Xiaowei, a library you can’t close once you open a book. Xiaowei, a bed you won’t want to get up from once you lie down. Xiaowei, started from a hotel, but not only a hotel.
AlinaLis
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travelers
7 review
Amazing
Posted on Mar 23, 2024
Convenient location, beautiful view from the window, breakfast is also very good. There were no interruptions in water or electricity!
Original TextTranslated by Google
Response from Property: Flowers bloom all year round, and smiles welcome guests! Haha, are you moved by Xiaowei's sweet smile? Xiaowei, I believe that you provide neighborhood services for your family, "It is a pleasure to have friends from afar", and if you feel the wonderful Xiaowei journey, then come to see Xiaowei often, Xiaowei is looking forward to your arrival!
Guest User
Standard Room (2 Beds)
Stayed in Apr 2024
Business travelers
65 review
Outstanding
Posted on Apr 30, 2024
The room is big enough, convenient for traveling around. Breakfast is OK
Original TextTranslated by Google
Response from Property: Hearing you praising me like this, I feel shy. But I feel a little proud and will come home often to visit you!
Guest User
Standard Room (2 Beds)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 2, 2024
The room is large, clean and tidy, the service attitude is very good
Original TextTranslated by Google
Response from Property: Oh yeah! Another good review, awesome! Listening to your praise, Xiao Wei is so happy and is making continuous progress towards 100 points.
Zoubiantianyahaijiaodechengcheng
Standard Room (2 Beds)
Stayed in Jan 2024
Other
1 review
Outstanding
Posted on Jan 20, 2024
The beauty at the front desk is very friendly and gentle, the room is relatively large, the business is good, and the paintings in the room are very artistic, with snow-capped mountains, huts, and boats!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing our hotel (Vienna International Hotel Humen Wanda Plaza). Your recognition is our greatest motivation. We will continue to do better and look forward to meeting you next time. Waiting for you!
Shuxiangchalv
Deluxe Double Room
Stayed in Dec 2023
Couples
16 review
Outstanding
Posted on Dec 18, 2023
Although it is not newly renovated, it is very convenient to use. The front desk is very enthusiastic and responsible. Free drop-off at the station. The driver surnamed Xia is very professional and has a very good attitude. The breakfast is particularly rich.
Two shortcomings:
1. The air conditioner is too noisy, like driving a tank, and I almost didn't sleep well all night.
2. The front desk lady asked to add WeChat and chased for good reviews, which was not good. If everything else was not good, I would not give a review for this practice.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review of the hotel! Service is the core of the hotel. The high-speed rail station pick-up service is a free value-added service currently provided by the hotel. Regarding the problem you raised, we will immediately check each room for air conditioning noise. We also hope that you can continue to support us. In addition, the front desk has launched some activities to give good reviews. You can choose whether to participate. Thank you again for your valuable advice to the hotel. At the same time, we sincerely invite you to join the Jinjiang Member Club. More business travel exclusive gifts are waiting for you. Looking forward to your visit again!
Anonymous User
Standard Room (2 Beds)
Stayed in Dec 2023
Other
58 review
Very Good
Posted on Dec 18, 2023
The room facilities are OK, the decoration is a bit old, the area is quite large, and the desk has no lighting. There is a parking space in front of the hotel, which is convenient. The soy milk, milk and coffee for breakfast are all sweet, which is a bit outdated and should be improved.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review of the hotel! Thank you for your suggestions. Xiaowei apologizes for some of the shortcomings in the hardware. Xiaowei hopes to do our best to provide you with a better and more considerate stay environment and service every time you stay. Regarding your question, the soy milk and coffee for breakfast are sweet. Xiaowei will immediately report to the restaurant manager to implement the situation and make improvements. Xiaowei apologizes to you again on behalf of the hotel, and thank you for your understanding of our work. At the same time, we also look forward to your return. Xiaowei is waiting for you! I hope our steady flow will last forever!