Fulin Select Hotel (Dongguan Railway Station) Guest Reviews
4.1/5
643 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(643)
Positive reviews(624)
Reviews with photos/video(26)
Classy environment(15)
Great value for money(15)
Friendly front desk staff(14)
Large rooms(10)
Easy to get around(9)
Perfect for business trips(4)
Stayed multiple times(3)
Loved the view(3)
Negative reviews(19)
Qiaolili
Boutique Queen Room
Stayed in Jul 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 24, 2023
nice.
Response from Property: 尊敬的賓客:感謝您的光臨,也真誠感謝您對我們的認可,讓客人享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感受榮幸,同時我們也更有動力繼續提供更好的服務,祝天天開心快樂!
billlionaire
Twin Room
Stayed in Apr 2024
Other
80 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The conditions are very nice. There are not many places with such a good value for money. Hotel rooms are quite solid and of good quality. The boss should have plenty of money. It is not the kind of store that is eager for quick success. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition of Fulin Hotel in all aspects! But we know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! Our hotel is located at No. 28 Xinqiao Road, Shilong Town, Dongguan, in the prosperous commercial circle of business and leisure. It has a moderate location and convenient transportation. It provides free parking area for check-in and will be your ideal choice for travel and residence. Wish you: happy every day!
sze0831
Boutique Queen Room
Stayed in Apr 2024
Family
6 review
2.7/5
Posted on Apr 28, 2024
The hotel is old and the walls are moldy.
The mattress is 10 points hard
It's like sleeping on a wooden board
The whole room is very dark
Moreover, the selection of TV stations is 10 points less, and there is no TVB to watch.
Delivery people can come here at will.
Security is worth considering
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel. We are sorry that we did not meet your expectations during your stay. We apologize! If you are dissatisfied with anything during your stay, please feel free to contact us and we will try our best to help you solve it. Next time, you can experience the city view room on the high floor, which has been renovated. We look forward to seeing you again and wish you a happy life!
szwei
Boutique Queen Room
Stayed in Feb 2024
Solo travelers
10 review
2.7/5
Posted on Mar 12, 2024
I forgot to take a photo of the room, but it felt ok as soon as I walked in. But the toilet is really not good and there are cigarette butts under the sink. The bathroom walls were cracked and the ceiling was even worse. If the toilet wasn't there, I wouldn't even want to go in... There are bus tickets sold at the counter to go to Gongbei Pass, which is very convenient. There are two buses a day, one at 6:50 in the morning and one at 15:00 in the afternoon. Except for the bathroom, everything else is okay. The price comparison for rooms less than 600 seems to be about the same. I will try a room with a higher price next time and share it with everyone, thank you.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your serious review of our hotel, and thank you very much for your recognition of our service. We will continue to work hard, constantly improve ourselves, and look forward to giving you a better and better experience. We also hope that all guests will choose to visit our hotel and let us interact with you. We provide you with better service quality. The guest room hygiene always adheres to the service concept of "change once a day, change once for each guest", bringing a different stay experience to guests on business trips and vacations. Finally, on behalf of all my colleagues in the hotel, I wish you good luck! In good health! All the best!
Guest User
Boutique Queen Room
Stayed in Nov 2023
Solo travelers
31 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Hotel review: Fulin Select Hotel (Shilong Dongguan Railway Station): The second time I stayed in the superior king-size bed room, 25-28㎡, which is basically the same as the online standard. There are windows, fast elevators, central air conditioning, desks, and sofas. The reception service at the front desk is very good. There is water dripping in the washroom. The maintenance master arrived at the room site in a few minutes after calling the front desk. The master was very skilled and quickly fixed it without affecting the guest's time. Thumbs up 👍. It seems that the master checked again the next day whether the repaired water pipes were completely repaired. I admire the responsibility of the hotel maintenance master. The hotel is managed very meticulously, with good sound insulation and double window glass sound insulation. There is no need to inform the room to be cleaned every day. The hotel cleans the room every day according to management regulations, makes the bed, and is equipped with daily necessities such as toothpaste and toothbrushes, toilet paper, water, and ventilation in the room. In particular, the hotel plumbers and room cleaning staff are very responsible and careful, thumbs up 👍👍.
Facilities: ✔
Hygiene: ✔
Environment: ✔
Environment: ✔
Service: ✔
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! Thank you very much for your support to our hotel. We will continue to work hard to provide you with the best and most cordial and thoughtful service. Fulin Hotel is located at No. 28 Xinqiao Road, Shilong Town, with convenient transportation. It is only ten minutes' drive from the railway and subway stations. There are Tianhe Department Store, Modern Plaza, Commercial Pedestrian Street, and Zhongshan Park nearby. We have everything you need for eating, drinking, and playing. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Mar 2024
Business travelers
3 review
1.0/5
Posted on Apr 8, 2024
The front desk asked us to pay the bill for him, but when we refused, he started to show off his face and make things difficult for us. He carefully selected two corner rooms for us and made us noisy to death.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing our hotel. Unfortunately, your expectations were not met during your stay. We are deeply sorry! If you encounter any dissatisfaction during your stay in the hotel in the future, you can contact us at any time and we will try our best to help you solve it. We look forward to your visit again and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Dec 2023
Solo travelers
100 review
2.5/5
Posted on Dec 17, 2023
The lady at the front desk during the day shift had a bad attitude, as if someone owed her money. When I called the room to ask if I wanted to extend my stay, she asked in a questioning tone: "Are you staying today?" She looked very annoying. It was like a hotel that I own.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, I would like to express my sincere apologies for the trouble and dissatisfaction caused during your stay. It is indeed our fault that we failed to give you a perfect answer during your stay. I am very sorry. I hope to have more opportunities to communicate with you next time, tell us the specific problems, and also hope to give us more valuable suggestions. We will do a good job in every service link and live up to your high expectations of the hotel. I look forward to serving you again. I wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Very good, the sister at the front desk has a great attitude
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your visit, and sincerely thank you for your recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to continue to provide better services. Great service, wish you happiness every day!
Duoqiesiteshihu
Boutique Queen Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Very satisfied, clean and hygienic, good service attitude
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your visit, and sincerely thank you for your recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to continue to provide better services. Great service, wish you happiness every day!
Guest User
Boutique Queen Room
Stayed in Mar 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Mar 14, 2023
The location of the hotel is obvious. Downstairs is the commercial district. There is a small park opposite. There is an old street nearby. Binjiang Park is not far from Dongguan Station. Special thanks to the lady at the front desk for arranging early check-in for me. The hotel room is warm and comfortable with bright and clean windows
Original TextTranslated by Google
Response from Property: Dear customer: Thank you for choosing Fulin Hotel, we are very honored to serve you. We have prepared a variety of room types with different layouts for different guests to choose from, and are equipped with high-speed WIFI; we hope that our sincere service can bring you a more comfortable experience. Fulin Hotel is located at No. 28, Xinqiao Road, Shilong Town. The transportation is convenient. It is only a ten-minute drive from the train and subway stations. There are shopping plazas, commercial pedestrian streets, and Zhongshan Park nearby. There are everything you need to eat, drink, and play. We look forward to your visit again!
Lifangqing
Boutique Queen Room
Stayed in Aug 2023
Business travelers
115 review
4.0/5
Very Good
Posted on Aug 15, 2023
Very good, one kilometer away from the train station, the location is easy to find, the room is clean and tidy, and it is also large. There is an elevator to go up and down, I stayed for several nights in a row. And the price is affordable, it is worth recommending. There is just a beauty at the front desk, who is too bad, but everything else is OK, warm and hospitable. Special thanks to the cleaning lady and the beauty who worked at the front desk yesterday morning. I forgot to take the razor when I checked out, and she called me to inform me. Thank you!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel. We are sorry that we did not meet your expectations during your stay. We apologize! If you are not satisfied with anything during your stay, please feel free to contact us and we will try our best to help you solve it. Some floors of our hotel are being renovated and replaced with facilities and equipment. We hope that you will have a brand new experience next time. All our colleagues in the hotel sincerely look forward to your visit again! I wish you a happy life!
Kiiik
2-bed Room With City View
Stayed in Jan 2023
Family
9 review
4.5/5
Great
Posted on Mar 5, 2023
The hotel area is convenient, with restaurants and coffee shops opposite. Cheap price, high cost performance,
The bathroom in the room we stayed in was generally hygienic, had a peculiar smell, and the lights were dim.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of all aspects. If you encounter any dissatisfaction during your stay in the hotel, you can contact the front desk at any time. The front desk is on duty 24 hours a day and we will do our best to help you solve the problem. Looking forward to your next visit! I wish you a happy life!
Guoke
Queen Room With City View
Stayed in Jul 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Aug 1, 2023
The front desk service attitude is bad, but everything else is good. Especially the cleaning lady is very nice.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel. We are sorry that we did not meet your expectations during your stay. We apologize! If you are not satisfied with anything during your stay, please feel free to contact us and we will try our best to help you solve it. Some floors of our hotel are being renovated and replaced with facilities and equipment. We hope that you will have a brand new experience next time. All our colleagues in the hotel sincerely look forward to your visit again! I wish you a happy life!
Anonymous User
Twin Room
Stayed in Jul 2023
Other
1 review
4.7/5
Amazing
Posted on Jul 20, 2023
The house is quite big and economical.
I don't know about the sanitation, but it looks clean. What else do you need a bicycle for this price?
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support to our hotel. We will continue to work hard to provide you with the best and most cordial and thoughtful service. Fulin Hotel is located at No. 28 Xinqiao Road, Shilong Town, with convenient transportation. It is only ten minutes' drive from the railway and subway stations. There are Tianhe Department Store, Modern Plaza, Commercial Pedestrian Street, and Zhongshan Park nearby. We have everything you need for eating, drinking, and playing. We sincerely look forward to your visit again and wish you a happy life!
Peibankelezhu
Twin Room
Stayed in Jun 2023
Travel with friends
27 review
5.0/5
Outstanding
Posted on Aug 16, 2023
The location is excellent, the environment is great, the front desk service is enthusiastic, the room cleaning is very timely, and they are dedicated to considering the customers. It is a very good business trip. I will continue to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support to our hotel. We will continue to work hard to provide you with the best and most cordial and thoughtful service. Fulin Hotel is located at No. 28 Xinqiao Road, Shilong Town, with convenient transportation. It is only ten minutes' drive from the railway and subway stations. There are Tianhe Department Store, Modern Plaza, Commercial Pedestrian Street, and Zhongshan Park nearby. We have everything you need for eating, drinking, and playing. We sincerely look forward to your visit again and wish you a happy life!