Swan love hotel (Dongguan Baihua Times Square store) Guest Reviews
4.2/5
296 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(296)
Positive reviews(277)
Reviews with photos/video(57)
Classy environment(20)
Awesome amenities(19)
Great location(19)
Quiet & comfortable(10)
Friendly front desk staff(10)
Perfect for honeymoons(5)
Excellent room layout(2)
Many dining options(2)
Negative reviews(19)
Okaired
Ruting 3D Bluetooth Audio Double Bed Room
Stayed in Jan 2025
Solo travelers
42 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Good !!!!!!!!
Response from Property: 感謝您對天鵝戀酒店(東莞店)的認可,歡迎您再次入住本酒店,酒店位於常平中心區距離百花商場600米,出行非常方便,房間裝修不同每次給您帶來不同的每次體驗感。
Guest User
Ruting 3D Bluetooth Audio Double Bed Room
Stayed in Sep 2023
Other
2 review
5.0/5
Outstanding
Posted on Nov 29, 2023
very good. Hygienic and clean. The room is new. Beautiful hotel
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay in our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient for travel. The different room decorations bring you a different experience every time.
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Lokesh
Sweet Taste Series Deluxe Double Bed Room With Double Massage Bathtub
Stayed in Jan 2023
Couples
12 review
4.5/5
Great
Posted on Mar 5, 2023
Service was good and understanding. Location is good and middle of market. Coffee shop is close by .
Response from Property: 感謝您對天鵝戀酒店(東莞店)的認可,歡迎您再次入住本酒店,酒店位於常平中心區距離百花商場600米,出行非常方便,房間裝修不同每次給您帶來不同的每次體驗感。
Sam
Ruting 3D Bluetooth Audio Double Bed Room
Stayed in Mar 2024
Couples
5 review
2.7/5
Posted on Apr 4, 2024
The area is OK and convenient...but I booked a love hotel by mistake. Although each room has its own theme, it is quite worn and not worth the price. You have to pay extra to change to another room that is more comfortable. ,...The music in the KTV downstairs is very loud at night, which affects your rest....No next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Guest User
Ruting 3D Bluetooth Audio Double Bed Room
Stayed in Aug 2024
Couples
3 review
4.2/5
Very Good
Posted on Aug 31, 2024
The room is a bit small, but it has all the daily necessities, the bed is quite comfortable, and the service is pretty good: Then let’s talk about other things, the room theme is a bit retro style, which is okay. In the room, the lights are a bit dark, and the curtains are open It doesn't work. This needs to be repaired. It's very necessary. It seems that there is a Bluetooth speaker or something, but it doesn't work. It's all broken. In the shower room, the bath towel is torn and not replaced in time. There are disposable shoes. , this is good and very convenient, but it does not have a disposable razor. It is a pity. The water in the bath is a bit difficult to adjust the hot and cold water. Otherwise, there is no problem.
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Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay at our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient to travel. Different room decorations will give you a different experience every time. .
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Anonymous User
Ink Elegant Twin Room With Good Lighting
Stayed in Aug 2024
Family
10 review
2.2/5
Posted on Aug 3, 2024
There are cockroaches in the room, the facilities are old, the lights are dim, and the bedside lamp shade is full of dust
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Anonymous User
Xiangxun Romantic Themed Double Bed Room
Stayed in May 2024
Other
63 review
3.5/5
Posted on Aug 20, 2024
The location is good, but in Changping, the price/performance ratio is not high. The room facilities are old and the lighting is dim. The location is very good and the hotel service is also good.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay at our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient to travel. Different room decorations will give you a different experience every time. .
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Leungko
Ruting 3D Bluetooth Audio Double Bed Room
Stayed in May 2024
Business travelers
18 review
4.7/5
Amazing
Posted on Jun 30, 2024
I have stayed here many times. The location is very good. There are many food stores nearby. Tianhong Shopping Mall has everything, and Xianglong Shopping Mall is also nearby! Baihua Square is 100 meters away. Lively and worth recommending,
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay at our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient to travel. Different room decorations will give you a different experience every time. .
Show More
Laoniu8888888
Ruting 3D Bluetooth Audio Double Bed Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 8, 2023
I would like to comment on the free room upgrade, especially the girl at the front desk. The service is very positive and there are many restaurants nearby.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay in our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient for travel. The different room decorations bring you a different experience every time.
Show More
Anonymous User
Xiangxun Romantic Themed Double Bed Room
Stayed in Apr 2024
Travel with friends
3 review
0.6/5
Posted on Apr 18, 2024
The check-in experience was extremely, extremely bad. The room hygiene standard was very low. We went there because of the theme room. The light switches for the entire room were set at the head of the bed. What was outrageous was that when the light in the bathroom was turned on, the light in the room would go out, and when the light in the room was turned on, the light in the bathroom would go out. It was really outrageous. I told the waiter, but he said he couldn't handle it. I proposed to change the room and even pay extra to upgrade the room type, but they refused to adjust the room on the grounds that we had already checked in. Since we checked in at midnight, we didn't want to bother to argue, so we just stayed in the dark. As a result, they started drilling overhead at around 8 a.m. the next day. If you don't believe it, just stay here. They didn't say a word during the stay. It was really outrageous! ! ! ! ! !
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Because the hotel is a theme room, the tatami design of this room is quite special, and the light buttons are designed to be separate buttons. I am very sorry. This will not happen in other rooms. The electric drill sound is because our 4th floor is being renovated. They can only start construction after 10 o'clock. I am sorry for this.
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Anonymous User
Xiangxun Romantic Themed Double Bed Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 29, 2023
This should be the best hotel in Changping, Dongguan. The location of the hotel is very easy to find. After arriving at the lobby, the staff had a very good service attitude and high quality. I chose a room with a bathtub. I like this atmosphere very much. The room is very clean. The washing machine is also free to use. There are many food places near the hotel. The price-performance ratio is also relatively high. The mattress is also very comfortable at night. I highly recommend this hotel
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay in our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient for travel. The different room decorations bring you a different experience every time.
Show More
Ho Sau Ying
Ink Elegant Spacious Double Bed Room
Stayed in Mar 2024
Couples
1 review
3.5/5
Posted on Apr 2, 2024
The service is very good, the location is convenient, the environment is comfortable, the housekeeper is very polite and considerate, the check-out time is 14:00, very good
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay in our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient for travel. The different room decorations bring you a different experience every time.
Show More
Guest User
Ink Elegant Twin Room With Good Lighting
Stayed in Mar 2024
Family
2 review
3.5/5
Posted on Apr 12, 2024
The hotel is in a good location and the decoration is good. However, it seems to be an old hotel renovated. There are traces of history in some small details such as window sills, footings and walls. The overall design is more suitable for couples than families.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay in our hotel again. Our hotel is not a refurbished old hotel. It is a relatively new hotel in the surrounding area.
Anonymous User
Xiangxun Romantic Themed Double Bed Room
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 11, 2023
The room is very special, the space is very large, it will not be depressing to live in, the sanitation management is good, the brothers and sisters at the front desk are warm and thoughtful, and there is also a free washing machine, which is a great plus. It is very close to Baihua Times Light Field Xianglong will choose again
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). You are welcome to stay in this hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient to travel. Different room decorations will bring you a different experience every time. .
Show More
hankunzhi-Ken
Ruting 3D Bluetooth Audio Double Bed Room
Stayed in Jun 2023
Other
4 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Facilities: relatively new, with free washing machine
Hygiene: clean and tidy, comfortable bedding
Environment: Romantic, large space
Service: warm and friendly
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Swan Love Hotel (Dongguan Branch). Welcome to stay at our hotel again. The hotel is located in the central area of Changping, 600 meters away from Baihua Shopping Mall. It is very convenient to travel. Different room decorations will give you a different experience every time. .