Rising Dragon International Hotel Reviews

Response from Property: Dear guest: Hello! Your evaluation is the best motivation for us to move forward. We will continuously improve the service awareness of our hotel staff, pay attention to the improvement of service quality, and look forward to getting a full 5 points from you next time! All the staff of the hotel are looking forward to your and your family's visit again! I wish you a happy life and everything goes well~

Response from Property: Dear guest: Hello! We are sorry for the bad stay experience. We are well aware that the damaged facilities, lack of hygiene and service have made you dissatisfied, which is our fault. Regarding the problem you mentioned about the hotel system accepting the Home Return Card information, we are stepping up coordination with relevant departments to ensure that such misunderstandings will not happen again. We will immediately arrange to repair or replace the USB plug, and the odor in the room will be immediately dealt with and improved. We will deeply reflect on this feedback, comprehensively check and improve our work, and hope to have the opportunity to serve you again and change your view of us. Looking forward to your visit again, I wish you a happy life, peace and joy~

Response from Property: Dear guest,Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you've stayed with us three times and that you find our family room suitable for family travelers.We understand your concern regarding the space in the room. We will take your feedback into consideration and explore possible solutions to optimize the layout so that both the king - size bed and bunk bed can be more comfortably accommodated.As for the lack of a fridge in the room, we apologize for this inconvenience. We are in the process of upgrading our facilities and will try to add fridges to more rooms in the near future, including family rooms.We value your loyalty and look forward to welcoming you again. We hope the next time you stay with us, you will have an even better experience.Best regards！

Response from Property: Dear guest, hello! Thank you very much for your comments and suggestions. It is a pity that I did not get your full 5 points. Regarding the breakfast variety issue you mentioned, we will take your feedback seriously and convey it to the relevant departments and leaders, and strive to improve and provide better services. Our hotel is very conveniently located, close to Dongguan Metro Station and Dongguan Railway Station, which is convenient for you and your family to travel. The hotel parking lot has more than 500 parking spaces, and guests can enjoy free parking, which is very convenient for guests who drive. Our guests can experience the indoor heated swimming pool, gym and dry and wet steam in the health center on the third floor for free. We have always focused on providing a comfortable and pleasant environment to create a wonderful accommodation experience for guests. Looking forward to your visit again, we will wholeheartedly provide you with quality service and a pleasant stay experience! Thank you again for your evaluation and support! I wish you a happy life and all the best~

Response from Property: Dear guests: Hello! Thank you very much for your support of our hotel and sincerely apologize for the problems you encountered during your stay. Our goal is to provide every guest with excellent service and comfortable accommodation, so your reviews and suggestions are very important to us. Your feedback has been passed on to the appropriate departments and will be used to improve the quality of our services. We understand that you have clearly expressed your needs, but due to the lagging communication between hotel staff, the lack of proficiency of new employees, and the untimely response, it has caused you great trouble and inconvenience. We will take this issue seriously and strengthen training for employees to ensure that they understand the hotel's services, facilities and information connection with other departments, and can provide guests with correct information and help to avoid similar situations again. occur. Thank you again for choosing our hotel and sharing your opinion. We sincerely hope to have the opportunity to provide you with a better stay again. If you would like further information on any other questions or need our assistance, please feel free to contact us. We look forward to your visit again and wish you a happy life and all the best!

Response from Property: 尊敬的客人，您好！衷心感謝您在眾多選擇中，對我們酒店投以瞭如此特別的喜愛與青睞。您的每一句讚許，都是我們前行路上最温暖的陽光，也是我們不斷追求卓越的動力源泉。您提到的“最喜歡”的住宿體驗，對我們而言，既是莫大的榮耀，也是一份沉甸甸的責任。我們深知，每一次的逗留都應是難忘的旅程，每一個細節都應成為您美好回憶的一部分。您對我們的高度認可，更是激勵我們持續進步、不斷創新的鞭策。我們承諾，將一如既往地秉承“客户至上”的服務理念，用心雕琢每一處細節，衹為給您帶來源源不斷的驚喜與滿足。期待再次為您服務！祝您生活愉快，萬事順遂~

Response from Property: 親愛的客人：您好！非常感謝親親的好評，您的支持肯定是我們不斷前進的的動力。但是也很遺憾沒能得到您的滿5分o（╥﹏╥）o我們非常重視客人的舒適體驗，努力為每位客人提供熱情周到的服務。我們確保房間的清潔整潔，希望讓客人有賓至如歸的感覺。酒店的位置便利，位於茶山鎮政府斜對面，鄰近東莞火車站及東莞地鐵2號線，交通也十分便利，同時提供免費停車位，方便客人自駕前來。我們的酒店規模較大，設施齊全，以提供各項方便和舒適設施為目標。期待您的再次光臨，希望下一次能得到您的滿5分評價吖，祝您生活愉快，平安喜樂~

Response from Property: Thank you for your feedback! We are delighted to hear that you found our hotel and location to be satisfactory. We strive to provide our guests with a pleasant and convenient experience. If you have any further suggestions or need assistance in the future, please do not hesitate to let us know. We look forward to welcoming you back for another enjoyable stay!See you next time!

Response from Property: 尊敬的賓客：您好！非常感謝您選擇入住騰龍國際酒店及對我們的評價！東莞騰龍國際酒店位於茶山鎮政府斜對面，鄰近東莞火車站及東莞地鐵2號線，交通也十分便利，同時提供免費停車位，方便客人自駕前來。我們的酒店規模較大，設施齊全，以提供各項方便和舒適設施為目標。我們的住客可以免費體驗三樓康體中心的室內恆温泳池、健身房和乾濕蒸。同時，我們還擁有四樓的空中花園，供客人休閑放鬆，帶來更多的舒適感受。非常高興您對我們的整體感覺相當滿意，我們將繼續秉承用心做事、細心服務的服務理念，繼續為您提供更優質的服務，期待您的下次光臨！祝您生活愉快，平安喜樂~

Response from Property: Dear guests,hello.Thank you for your compliment on our excellent service! We strive to provide the best service to our valued guests like you. It's our pleasure to make your stay enjoyable and memorable. If there's anything else we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back in the future!The best wishes for you.

Response from Property: Dear guests: Hello! Thank you very much for your love and support for our Tenglong International Hotel. Every time you step into the hotel, you can feel the warmth of home, which makes us very happy! We are deeply honored and gratified that you praised our staff's first-class service and affirmed the quality of our restaurant's snacks, dinners and birthday meals as well as the service of our staff. We also value your comments that room cleanliness needs to be improved, and this is an area where we need to make further efforts. We will immediately convey your feedback to the housekeeping department, strengthen training and inspection, and strive to improve the cleanliness of the rooms so that the rooms will be in a more perfect condition to welcome your next stay. We sincerely look forward to your visit again. I believe that we will be able to give you a better service experience at that time, so that every time you come to Tenglong Hotel, you will feel comfortable and relaxed as if you are at home. Our service will truly meet your expectations and we will give you a full score of 5 points of warmth and touching~❥（^_-）Today's sharing: There is no standard answer in life, cherishing the present is always the best solution.

Response from Property: Dear guest: Hello! We are so lucky to receive your love and praise! We are able to win your heart through the recommendation of friends. The pleasant room and authentic Cantonese morning tea are all because we are dedicated to creating a wonderful experience for you. I hope you will still feel comfortable and surprised when you come again in the future. We will remain true to our original intention and live up to your expectations! Looking forward to your visit again, I wish you a happy life and everything goes well~❥(^_-)Today's sharing: There is no standard answer in life, cherishing the present is always the best solution.