Lavande Hotel (Dongguan Songshan Lake Huawei) Reviews
Lavande Hotel (Dongguan Songshan Lake Huawei)
No.445 Xiangshi Road, Liaobu Town, Dongguan, Guangdong, ChinaView Hotel Details
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Lavande Hotel (Dongguan Songshan Lake Huawei) Guest Reviews
4.8/5
Excellent
985 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(985)
Positive reviews(977)
Reviews with photos/video(70)
Awesome amenities(114)
Classy environment(108)
Friendly front desk staff(58)
Delicious breakfast(45)
Many amenities(33)
Convenient parking(28)
Perfect for business trips(12)
Delicious buffet(5)
Negative reviews(8)
Prashant
Deluxe Double Room
Stayed in Jul 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 18, 2023
One of my go to hotel. Amazing room
Guest User
Standard Single Room
Stayed in Jul 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Nice.
Guest User
Standard Single Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 27, 2023
good to
Guest User
Deluxe Double Room
Stayed in Apr 2023
Couples
2 review
1.5/5
Posted on Apr 5, 2023
The room smelled of cigarette smoke, but we were asked to fix it ourselves. The hot water was not hot at all. We wanted good reviews, but it couldn't be any better.
Original TextTranslated by Google
Response from Property: Thank you guest for choosing Xiaoli’s home. Thank you very much for bringing up Xiaoli’s shortcomings. Only by knowing your shortcomings can you grow faster. Xiaoli attaches great importance to the questions you raised. Xiaoli will seriously correct the shortcomings. I hope Have a wonderful and pleasant journey ahead! good Morrow is just for a better start!
Guest User
Deluxe Double Room
Stayed in Mar 2023
Solo travelers
12 review
2.2/5
Posted on Mar 19, 2023
The curtains could not be opened, the complaints were ignored, the breakfast coupons were mandatory and could only be taken for one day, and were not delivered to the room. The laundry room equipment was very poor!
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the hotel's continuous progress. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again! Finally, I wish you a happy life.
tonywang06
Standard Single Room
Stayed in Mar 2023
Other
1 review
2.0/5
Posted on Apr 1, 2023
The parking lot is poor, especially inconvenient on rainy days
Original TextTranslated by Google
Response from Property: Thank you for choosing Xiaoli's home. Thank you very much for sharing your stay experience with Xiaoli. We deeply apologize for the unpleasant experience brought to you. We also appreciate you raising Xiaoli's shortcomings. Only if you know Only where you have shortcomings can you grow faster. The parking lot behind is a cooperative relationship with Xiaoli. Xiaoli will work hard to reflect the problems you feedback. Xiaoli will seriously correct the shortcomings. I hope you have a happy journey in the future. ! good Morrow is just for a better start!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2021
Family
2 review
3.5/5
Posted on Oct 5, 2021
Let me talk about the advantages: 1. The hotel’s bedding is clean and comfortable, and the overall hygiene is good. 2. The automatic curtains and background music are also good. 3. The transportation is convenient. Fun 5. In the evening, there is a night market with food stalls downstairs in the hotel, the taste is acceptable
Disadvantages: 1. There are only a few free parking spaces at the entrance of the hotel (first come, first stop), and the large parking lot at the back requires a charge. 2. The tea bags in the hotel room are only scented tea (and not good), there is no other choice 😂, call I asked the front desk and only said that there are other tea varieties to choose from, which is too inhumane. 3. The hotel breakfast tastes average, with very few varieties; originally served until 10 o'clock, but there is nothing to eat after 9 o'clock in the morning (the most excessive The food is empty and do not add it) 4. The shower water is relatively small and uncomfortable; there is no rope for hanging wet clothes in the shower 5. The wind is very small and the contact is not good, which makes my hair blow so tired. 6. The bathroom The fact that no hand sanitizer or soap is provided is really speechless.
Original TextTranslated by Google
Guest User
Standard Single Room
Stayed in Sep 2021
Couples
1 review
3.0/5
Posted on Sep 23, 2021
There are some small bugs on the head of the bed, one or two
Original TextTranslated by Google
Response from Property: Dear host, first of all, Xiaoli sincerely thanks you for your stay. At the same time, Xiaoli feels full of self-blame and regret for not being able to give you a perfect stay experience. Xiaoli is committed to bringing you the best. This review was like a wake-up call for Xiaoli, and they suddenly realized that we still have shortcomings and areas for improvement. Xiaoli will deal with and improve the problems you have reported as soon as possible. Xiaoli looks forward to your stay again, okay~