Harriway Garden Hotel Dongguan

Harriway Garden Hotel Dongguan Reviews

Harriway Garden Hotel Dongguan

Yuanmei Road (Yuanmei Lu), Nancheng Subdistrict, Dongguan, Guangdong, 523079, ChinaView Hotel Details
Harriway Garden Hotel Dongguan
Harriway Garden Hotel DongguanHarriway Garden Hotel DongguanHarriway Garden Hotel Dongguan
Check available rooms for your travel dates
We Price Match
1 night

Harriway Garden Hotel Dongguan Guest Reviews

4.7/5
Outstanding
870 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(870)
Positive reviews(823)
Reviews with photos/video(180)
Large rooms(131)
Friendly front desk staff(99)
Average sound insulation(28)
Delicious breakfast(24)
Perfect for business trips(15)
Stayed multiple times(9)
Nice elevator(6)
Located downtown(5)
Negative reviews(47)
Andrew
Honor Double Bed Room
Stayed in 2023年4月
Couples
14 review
2.7/5
Posted on 2023年4月30日
A bit disappointing for a 4 star rated hotel. Upon checking in very late, we were given a room with mold all along the entrance walls, it had that musty smell and a broken floor in the shower area. We were too tired to ask for another room. Stayed for one night and we were glad we didn't book for longer.
Response from Property: Dear guests: Hello! We sincerely apologize for bringing you a bad check-in experience this time. Your feedback: the wallpaper is moldy, musty, and the floor in the shower room is wet. teach. 2. Strengthen the three-level rounds system. 3. Aromatherapy has been arranged in the hotel room, 4. The engineering department has comprehensively inspected the moldy wallpaper in the room and made rectifications. 5. If you have any questions or needs during your stay, please call the front desk to solve them in time. Hope to provide you with the best quality sleep experience. Thank you again for your love for Kyriad Hotel (Dongguan Guomao), and I look forward to seeing you coming home often to check if I am slack!
Laicaifa
Light Enjoyment Double Bed Room
Stayed in 2024年3月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2024年3月19日
Good g
Guest User
Light Enjoyment Double Bed Room
Stayed in 2024年2月
Couples
19 review
5.0/5
Outstanding
Posted on 2024年2月9日
The facilities are complete, the environment is clean and hygienic, and the service attitude is 💯. This is the second time I have stayed here. The transportation is convenient. It is very close to the private Guomao Huiyicheng and Dongcheng 13 Bowls. It is very suitable for couples and family travel.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. When you stay in this hotel, you can enjoy free parking, self-service laundry, hair gel, hair wax, eye mask, facial cleanser, makeup remover and other butler services. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Jessie1981
Twin Room
Stayed in 2023年12月
Travel with friends
2 review
5.0/5
Outstanding
Posted on 2023年12月10日
The room is very big, and I like it best because it has a coffee table and a sofa, where several classmates can drink and chat together. The service staff are very good. I called them three times in 10 minutes to deliver something and they all smiled. The lobby staff were also very polite and gave us 2 breakfast coupons for free, and parking was free. My classmates said they would stay here next time they come to Dongguan. The price is cheap and the service is good.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. When you stay in this hotel, you can enjoy free parking, self-service laundry, hair gel, hair wax, eye mask, facial cleanser, makeup remover and other butler services. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
Light Enjoyment Double Bed Room
Stayed in 2023年10月
Travel with friends
8 review
5.0/5
Outstanding
Posted on 2023年10月21日
In the Nancheng area, it is about two intersections close to Huiyicheng. It is very close and convenient. It is located in the city center. When I checked in, I was given sweets and juice to drink. It was very good. They were all self-service. The front desk service was very considerate. One of the A small incident, my finger was injured, and the front desk immediately gave me a hemostatic patch. It can be seen from the details that the staff is very attentive. For this stay, the front desk service is full marks!
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed evaluation and affirmation. Kaili guys are very happy to see it. We will continue to work hard to do better and be more outstanding. Please remember to come often! I wish you a happy life
Guest User
Light Enjoyment Double Bed Room
Stayed in 2023年10月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2023年10月21日
I came here from Guangzhou to check in, just in time for the exam. It is very convenient and close to the Grand Theater. The location is easy to find. There is a crossroad on the road. There are parking spaces in front of the hotel but the number is limited. It is a bit difficult to find the underground parking lot. You need to locate it. Kangyue is a little speechless. There are very few instructions. I couldn't find it when I first came. The hotel should strengthen location reminders. The check-in front desk is very good. They also upgraded the room type. You can see the night view of Nancheng at night. There are many kinds of breakfast and it is self-service. It's great. The room is very big. One room is equivalent to two Vienna-level single rooms. The room is large and private, with good sound insulation. The bathtub is comfortable. It is also equipped with a disposable bathtub cover. You can take a bath with confidence. The hygiene is relatively low compared to the floor. clean. Overall, the experience is 9 points. The remaining 1 point is the parking problem. Everything else is good, but the facilities need to be improved. I think I will come back next time.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your detailed evaluation and affirmation. Kaili guys are very happy to see it. The photos are very good and very nice. We will continue to work hard to do better and be more outstanding. Please remember to come often! I wish you a happy life
Guest User
Honor Double Bed Room
Stayed in 2023年10月
Business travelers
30 review
2.0/5
Posted on 2023年10月25日
The room was very big, but it was very old and had mold spots everywhere. The pillowcases and quilt covers were very old and frayed, and the pillows smelled like oil. . . The most important thing is that the washing machine in the hotel is broken. The drum is broken, which is enough to ruin my pants. I forgot to take a photo of the washing machine, and I found out that my pants were torn when I came back. I really don’t recommend it. . . .
Original TextTranslated by Google
Guest User
Light Enjoyment Double Bed Room
Stayed in 2023年10月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023年10月17日
The lobby is very clean and comfortable. When I entered the door, I heard that the front desk service was very good. It was very good. The room was comfortable and the surrounding location was indeed good. But can there be more parking space guidance? It would be nice to make an LED sign, otherwise it would be a bit difficult to find. Parking underground is with Kang Yue.
Original TextTranslated by Google
Response from Property: Dear, thank you for your detailed evaluation! It is fate that you and Mr. Kaili met. Mr. Kaili believes that every encounter in life is an arrangement from God. I am very happy that I can bring you beautiful memories after a short encounter. When you stay in this hotel, you can enjoy free parking, self-service laundry, hair gel, hair wax, eye mask, facial cleanser, makeup remover and other treasure chests. Kaili guys will continue to work hard to do better and more outstandingly. Please remember to come often! wish you a happy life
Anonymous User
Light Enjoyment Double Bed Room
Stayed in 2023年9月
Booked for others
28 review
5.0/5
Outstanding
Posted on 2023年9月13日
The greeting at the front desk was very loud when I entered, and the check-in speed was very fast. The staff outside the hotel immediately guided me about my parking needs. The service was very good, and the surrounding environment was convenient and very good.
Original TextTranslated by Google
Response from Property: Thank you dear, thank you for your stay and detailed comments. Kailijun will continue to work hard to do better and more outstandingly. Please remember to come often! wish you a happy life
Guest User
Light Enjoyment Double Bed Room
Stayed in 2023年8月
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2023年8月29日
The service at the front office was great, and they offered to pour me juice. The candies were also very good. It was very convenient to issue tickets electronically, which went directly to the mailbox. The room is comfortable and clean, the lobby is elegant, and the facilities are good and new
Original TextTranslated by Google
Response from Property: Dear, thank you for your detailed evaluation! It is fate that you and Mr. Kaili met. Mr. Kaili believes that every encounter in life is an arrangement from God. I am very happy that I can bring you beautiful memories after a short encounter. When you stay in this hotel, you can enjoy free parking, self-service laundry, hair gel, hair wax, eye mask, facial cleanser, makeup remover and other treasure chests. Kaili guys will continue to work hard to do better and more outstandingly. Please remember to come often! wish you a happy life
Anonymous User
Light Enjoyment Double Bed Room
Stayed in 2023年8月
Couples
4 review
5.0/5
Outstanding
Posted on 2023年8月29日
The hotel has a dedicated person to unlock the parking lot, which is very convenient. The elevator is very fast and the floor is quiet. The room is very spacious. The equipment is new and tidy. The front desk service is good and the environment is very good.
Original TextTranslated by Google
Response from Property: Dear, thank you for your detailed evaluation! It is fate that you and Mr. Kaili met. Mr. Kaili believes that every encounter in life is an arrangement from God. I am very happy that I can bring you beautiful memories after a short encounter. When you stay in this hotel, you can enjoy free parking, self-service laundry, hair gel, hair wax, eye mask, facial cleanser, makeup remover and other treasure chests. Kaili guys will continue to work hard to do better and more outstandingly. Please remember to come often! wish you a happy life
Xinzhiming
Panoramic Twin Room
Stayed in 2023年8月
Solo travelers
29 review
1.0/5
Posted on 2023年8月26日
In addition to being big, there is no advantage. The construction at the door is very noisy in the morning, and there is no reminder at all. If you are lucky enough to book a room after looking through the bad reviews, listen to my advice, the store will reply and come back to see if they are slack, basically adhering to the attitude of being able to cheat one by one, don't worry about it, they have been slack and never corrected it. It's true that I was wrong. I had some unrealistic expectations for a three- to four-hundred-dollar bathtub room, but Jin Jiang and Kyriad didn't want the brand/face, I didn't expect it. The bathtub is dirty, the so-called disposable bathtub cover is a big plastic bag, if you use it, you will probably slip and drown in the water or be sent to the hospital with a broken bone There are solidified materials that have not been cleaned at all.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our branch and sharing your experience! If you encounter relevant problems during your stay, you can report them to the front desk in a timely manner. The hotel is on duty 24 hours a day. We will try our best to help you solve the problems as soon as possible. Our branch is committed to providing you with a cordial and thoughtful check-in experience. We sincerely look forward to your support Come again!
Guest User
Light Enjoyment Double Bed Room
Stayed in 2023年8月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2023年8月24日
There are several convenient parking locations at the entrance of the hotel, and there is also an underground parking lot. However, the underground parking lot requires navigation to search for the name. The lobby is clean, comfortable and tidy, and the environment is good. The check-in speed at the front desk is very fast, the service is loud and good, the lighting is relatively new, and the bathtub is very new, clean and comfortable. big room
Original TextTranslated by Google
Response from Property: Dear, thank you for your detailed evaluation! It is fate to meet you and Mr. Kaili. Mr. Kaili believes that every encounter in life is arranged by God, and I am very happy to bring you good memories after a short encounter. Staying in this hotel can enjoy free parking, self-service laundry, hair gel, wax, eye mask, facial cleanser, makeup remover and other treasure chests. Kaili Jun will continue to work hard to do better and better. Remember to come often! wish you a happy life
Guest User
Light Enjoyment Double Bed Room
Stayed in 2023年8月
Couples
3 review
2.0/5
Posted on 2023年8月20日
The service is terrible. I called the front desk twice to get tissues, but I didn't get them until I checked out. The sound insulation is very poor. You can hear people talking in the corridor outside hahaha
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your stay and detailed review. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this check-in failed to meet your expectations. We will respond to your questions as soon as possible and have formed a rectification plan. We apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your coming again!
Guest User
Panoramic Double Room
Stayed in 2023年8月
Travel with friends
3 review
5.0/5
Outstanding
Posted on 2023年8月16日
The location of the hotel is very convenient. It is in the center of Nancheng City. You can reach Huiyi City just two intersections ahead. There is a free parking lot on the first floor, so you can rest assured. The room is very large and soundproof, and you can't hear any noise at all. The bathroom The hot water is fast and it is very convenient to have a bathtub cover. The front desk service is very good, there is a greeting as soon as you enter the door, which is very nice. There is a sense of intimacy, and I think it is quite convenient. Will continue to choose to live here next time
Original TextTranslated by Google
Response from Property: Dear, thank you for your detailed evaluation! It is fate to meet you and Mr. Kaili. Mr. Kaili believes that every encounter in life is arranged by God, and I am very happy to bring you good memories after a short encounter. Staying in this hotel can enjoy free parking, self-service laundry, hair gel, wax, eye mask, facial cleanser, makeup remover and other treasure chests. Kaili Jun will continue to work hard to do better and better. Remember to come often! wish you a happy life