Huayi International Hotel (Dongguan Chang'an Station) Guest Reviews
4.5/5
Good
393 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(393)
Positive reviews(372)
Reviews with photos/video(79)
Classy environment(55)
Friendly front desk staff(31)
Delicious breakfast(21)
Luxurious(13)
Convenient parking(12)
Large rooms(10)
Perfect for business trips(8)
Awesome gym(8)
Negative reviews(21)
Guest User
Guestroom (Double bed)
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Very clean and quiet.
Ivan-2
Guestroom (Double bed)
Stayed in Nov 2023
Business travelers
7 review
4.7/5
Amazing
Posted on Feb 21, 2024
I stayed here for 2 months, left for a week, and then stayed another month.
This is my 2nd longer term stay at the Huaxi hotel. I really like the hotel, it is clean, spacious, and all the staff are very very nice.
The nearby food is great and, for me, the electronics market next door is ⭐⭐⭐⭐⭐
However this hotel must have one of the nicest and best equipped gyms I have seen yet. IT IS PHENOMENAL!
I am looking forward to coming back soon 😀
Response from Property: Thank you for your support to Huaxi Hotel. Your affirmation is the driving force for us to move forward. I wish you a happy life and a good mood every day. I look forward to meeting you next time.
Vincent HSUEH
Stayed in Nov 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Very good hotel. Will book again
Response from Property: Thank you for staying and sharing. It is our pleasure to get your approval. The hotel has been completely renovated. You can experience the new room type next time you come to stay. We also look forward to meeting you again. I wish you a happy life.
Anonymous User
Business 2-bed Room
Stayed in Apr 2024
Business travelers
14 review
2.7/5
Posted on Apr 28, 2024
The front desk staff is very good! The hotel facilities are good, but I don't know if it's because there are too few guests. There is dust in several places that can be touched. There is also dust at the bottom of the toothbrush cup. The floor is very dirty, and the shower is also dirty! The hotel management is not in place, and there should be no routine inspection of basic hygiene conditions!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. We apologize for the problems you encountered during your stay. We have communicated with the relevant departments and have thoroughly investigated the incident. The hotel will conduct retraining and ensure that similar problems will not occur again. We will continue to work hard to improve every detail and look forward to your next visit.
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 16, 2024
A very satisfactory accommodation experience for a business trip. The experience of smart Xiaodu is good, the service is good, and the hygiene is also good. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of Xiaoxi. Your encouragement is our driving force for continuous progress. The hotel rooms are equipped with intelligent voice control Xiaodu to provide you with more convenient services. At the same time, the hotel is also equipped with a food delivery robot to save you from running around. It is a comfortable and resting place for you to stay. We will continue to provide excellent service and look forward to meeting you next time❥(^_-)
Guest User
Guestroom (Double bed)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Convenient transportation, grand lobby, good service, and a very good stay experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Huaxi International Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Business Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
This hotel is nice, the service is also very good, and there is a robot that delivers food, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your recognition. Xiaoxi is very excited. The hotel rooms were fully upgraded and renovated in 2024, and are fully equipped. The robot was put into use in July and can deliver takeout and small items of the hotel. There is also a self-service laundry room and gym on the 4th floor. The gym can be used for free with the room card. At the same time, we will continue to work hard to provide better service. Providing you with better service is Xiaoxi's greatest wish, and we look forward to serving you again~~
KAKAdachou
Business Queen Room
Stayed in Mar 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel service is good, the environment and lobby are good, I hope to continue to work hard, the room hygiene and facilities are also good, I will continue to stay next time, the attitudes of the front desk and guest rooms are very good
Original TextTranslated by Google
Response from Property: Ding dong~ I received a good review from the guest officer. Xiaoxi is very grateful. The hotel has been upgraded and renovated, and the facilities and equipment are complete. For breakfast, we provide a Chinese buffet breakfast, various staple foods and non-staple foods, and a total of more than 30 kinds of drinks. In addition, our staff are professionally trained to treat all guests. We will take it seriously. Your satisfaction with your stay is our biggest motivation. Let me tell you quietly that there is an echo effect in the middle of the lobby. You can try it here. Xiaoxi hereby wishes you a happy life and happiness every day~~
Guest User
Business Queen Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The environment and service are good. I will choose this place again when I come to Dongguan.
Original TextTranslated by Google
Response from Property: Thank you for your continued support. Your trust and evaluation make us feel extremely warm and encouraged. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We hope that our warm service can make you feel at home and provide you with a comfortable rest stop during your journey. We will be as good as always and will be even better in the future. We look forward to your visit to our home again next time!
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room is very clean and the neighborhood is very convenient. Laundry and fitness are free
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your affirmation and praise of our hotel! Your trust and evaluation make us feel extremely warm and inspired. We always believe that a good reputation must come from the most sincere recommendation of the guests. We hope that our warm service can make you feel at home.
The feeling can provide you with a comfortable rest stop during your journey. We will give you the best experience as always and will be better in the future.
We look forward to having you come and stay at our home as always, and we will continue to work hard to live up to your praise. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The environment is quiet and the furnishings in the house are not very new, but the service staff is good. The scenery at night and in the morning is very good. There are welcome fruits. I have stayed here many times. The breakfast in the past was very rich!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying and sharing. Your recognition of our hotel services and rooms is the greatest encouragement to us. We will continue to improve and innovate to make more guests have a better experience. Xiaoxi will be waiting for your next meeting in the hotel. I wish you all the best~
Lipuruisite
Suite
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 7, 2024
Facilities: Very good, good service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Yiyanjiudinga
Guestroom (Double bed)
Stayed in Dec 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Satisfactory, a large-scale star hotel with OK facilities
Health: very clean,
Environment: The lobby is very beautiful and grand. There are also activities held there that day.
It was just that on the day I checked in, there had been renovations upstairs recently and it was very noisy during the day, but I just went back to sleep at night.
Original TextTranslated by Google
Response from Property: The five stars are shining, Xiaoxi is making a shining debut, (#^.^#), thank you very much for your praise. We will treat all guests seriously. Your satisfaction with your stay is the greatest recognition of our hotel. By the way, the echo effect is set up in the middle of the lobby. You can try it here. In addition, Xiaoxi is deeply sorry for the inconvenience caused to you during the renovation period. I wish you a happy life~Looking forward to your next visit~
Chengzheweilang
Guestroom (Double bed)
Stayed in Dec 2023
Business travelers
8 review
3.0/5
Posted on Dec 11, 2023
Very bad review. No one answered the phone at the hotel front desk. The hotel phone was broken. Even when I asked for cleaning, there was no help. The so-called international hotel is really, really worrying. No one answered the phone and I couldn’t even place an order. ,
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying with us. From your words, I understand that your stay has caused you a lot of trouble. The problem of no one answering the hotel phone is that there is a fault in the front desk phone line, so it has been checked and repaired. I apologize again for the inconvenience caused to you and wish you a happy life~~
Anonymous User
Guestroom (Double bed)
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 24, 2024
I forgot to take something away. The front desk took the initiative to contact me and specifically asked for the address to mail it back. The service was excellent. I like it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!