City Comfort Inn (Dongguan Xiping Metro Station) Reviews
City Comfort Inn (Dongguan Xiping Metro Station)
No. 18, Hongwei Road, Nancheng Street, Dongguan City, Guangdong Province, Nancheng Subdistrict, Dongguan, Guangdong, ChinaView Hotel Details
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City Comfort Inn (Dongguan Xiping Metro Station) Guest Reviews
4.5/5
Good
399 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(399)
Positive reviews(381)
Reviews with photos/video(79)
Close to metro(14)
Delicious breakfast(13)
Perfect for business trips(12)
Convenient parking(10)
Friendly front desk staff(10)
Good Internet(1)
Negative reviews(18)
Guest User
Standard Double Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Nov 9, 2024
So good
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Standard Double Room
Stayed in Apr 2024
Solo travelers
121 review
3.2/5
Posted on May 15, 2024
The room is quite small, with a big bed and not much space, suitable for one person only. There are many restaurants, bars and massage parlors near the hotel. .
Breakfast is on the 6th floor, you have to climb a flight of stairs to go up, there are few varieties, the taste is not good, the quantity is not much, and there is no refill after finishing, which is bad. .
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello, we are sorry for the inconvenience caused to you. We are also improving it recently. According to your opinions, we will also adopt them, and we will work hard to be ourselves and show our best self to our customers. Guan, I hope you will have a good performance next time you visit City Convenience Hotel (Xiping Subway Station Branch)!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The location is easy to find, there is a separate parking lot in front of the door, the lobby is clean and bright, and the front desk is warm and thoughtful
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of City Convenience Hotel - Dongguan Xiping Subway Station Branch! From the moment you step into City Convenience Hotel - Dongguan Xiping Subway Station Branch, you are our family. We hope to take care of you like your family with our caring. City Convenience Hotel - Dongguan Xiping Subway Station Branch is your warm home away from home in Dongguan! Come home often! Wish you well! !
Guest User
Standard Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 9, 2024
I stay in this hotel every time I come here. The service is very friendly.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support for City Convenience-Dongguan Xiping Subway Station Branch. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩ _∩ )O~
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
132 review
4.0/5
Very Good
Posted on May 9, 2024
There is a KTV next to it, but the core is good, but the room is too small
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Standard Double Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 25, 2024
The price/performance ratio is very high, it is recommended, the service attitude is very good, the transportation is convenient, it is very close to the subway station, and there are many delicious foods nearby. This is a cost-effective hotel, and I give it five stars.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Standard Double Room
Stayed in Dec 2023
Other
11 review
4.5/5
Great
Posted on Jan 15, 2024
Second time staying here. The location is great and the room is clean. But this time the room was very noisy at night, and there was a barbecue and KTV downstairs. Didn't sleep well the whole night.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Tukemazhiyan
Standard Double Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2023
City Convenience is a brand hotel that I have always trusted. Whether it is the decoration style or the popularity, City Convenience has always been great. I must stay at City Convenience every time I travel, and the service is also very professional! The facilities are very new, quiet, the service is very good, the price is affordable, the front desk service is very good, very satisfied, and the security is in place.
Original TextTranslated by Google
Response from Property: Dear guests: We are glad that you and your friends have had a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Clean and tidy
Facilities: complete
Environment: beautiful
Service: warm
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Standard Double Room
Stayed in Oct 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The front desk service attitude is very good, the room is very clean, parking is convenient, breakfast is good, recommended recommended recommended recommended recommended recommended recommended recommended
Facilities: very good
Hygiene: very good
Environment: very good
Service: very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very happy to receive such high evaluation from you. It is the greatest encouragement for us to have your recognition of our daily work!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 6, 2024
The room was cleaned very well, the service staff were very friendly, the breakfast was delicious and there were many varieties. Overall I was very satisfied and would come again
Original TextTranslated by Google
Response from Property: Dear guests, hello! It is a great pleasure to have friends coming from afar. It is a great honor for City Convenience Dongguan Xiping Subway Station to meet you in this bustling city. Leave your footprints. City Convenience Dongguan Xiping Subway Station is looking forward to meeting you next time!
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Good service attitude, convenient transportation
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. City Convenience Dongguan Xiping Subway Station Branch will always stand in this city, waiting for your arrival! See you there! Wish you: always smile ^_^!
Jackygunqingzigun
Business Double Room
Stayed in Mar 2024
Business travelers
91 review
2.1/5
Posted on May 7, 2024
I'm really frustrated with the service of this hotel. It's just close to the subway station and it's convenient to eat around. But there are many hotels to choose from around. I chose this hotel because of its convenience. I was very disappointed.
Original TextTranslated by Google
Response from Property: Dear customer, we have verified the information you gave us. You gave a malicious bad review because of this question (Has the front desk service not received any management training for City Convenience? I am a member of Dongcheng Hotel Group. Just because I placed the order on Ctrip, they charged me a deposit of 100 yuan. There is no problem with this, but why did you charge me more than 300 yuan? The key is that you charged me more than 300 yuan without telling me or giving me the bill? What does that mean?). Are you a colleague who deliberately gave a malicious bad review? Here is the thing: the front desk asked you whether you have a membership and reservation, but you did not answer and directly opened a room. You were refunded later and informed of the reason on the day of your extension. You did not contact our staff for handling the matter during your 2-day stay. If you were thinking normally, shouldn’t you contact the staff immediately to solve the problem after deducting a few hundred yuan? We took the initiative to contact you to solve the problem. Regarding the fees you mentioned, we have recorded the whole process. If you have any questions, we can solve them for you at any time. Thank you for your feedback and wish you a happy life.
Guest User
Deluxe 2-bed Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Very cost-effective, many special snacks downstairs
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing City Convenience-Dongguan Xiping Subway Station Store. When you travel, you want a sense of comfort, a sense of intimacy, and a sense of warmth. How can we not work hard to meet your wishes, because this is also our wish. I hope that everyone who comes to City Convenience-Dongguan Xiping Subway Station Store is happy!
Guest User
Standard Double Room
Stayed in Sep 2023
Family
6 review
4.0/5
Very Good
Posted on Oct 6, 2023
Facilities: General
Sanitation: Clean
Environment: Good
Service: Very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at City Comfort Inn (Xiping Subway Station) and being satisfied with our service. Thank you for your support and love. We will work harder to provide you with better service and look forward to your next visit! Thank you! PS. If you are satisfied with our service, the rating should be 5 points. Thank you for your attention!