Kyriad Marvelous Hotel (Dongguan Dalang Textiles Exhibition Center) Guest Reviews
4.8/5
Excellent
627 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(627)
Positive reviews(622)
Reviews with photos/video(56)
Friendly front desk staff(60)
Delicious breakfast(23)
Large rooms(18)
Convenient parking(16)
Near shopping area(16)
Convenient for shopping(13)
Perfect for business trips(10)
Stayed multiple times(1)
Negative reviews(5)
Guest User
Enjoy A Large Bed Room With Ease
Stayed in Nov 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Jan 10, 2024
This hotel is quite new, so the deco is modern. The room was clean and spacious. The breakfast was limited with no western options. The location is not bad. There is a McDonald and KFC opposite the hotel. I like that you can serve yourself complimentary coffee at the lobby. The price is also reasonable. Good for 1 night stay.
Response from Property: 尊敬的賓客,您好!感謝您光臨東莞大朗華為毛織中心店,非常抱歉沒有給您帶來完美入住體驗,您可在在住期間如有任何問題可致電前台,前台24小時竭誠為您服務,爭取獲得您的十分滿意,期待您的再次入住,能給我們一個機會致歉,另本店推出數碼房、主題房及健身房,期待您的再次光臨
Sandy Peng
Queen Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 15, 2024
in line with my expectations
Response from Property: Thank you for staying at the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey brings to you. This is what our service providers have been pursuing. This will also become the motivation for us to continue to work hard and make progress. We look forward to serving you next time.
Luciano
Guestroom
Stayed in Mar 2023
Business travelers
93 review
4.2/5
Very Good
Posted on Apr 26, 2023
Very good room and internet was good as well
Response from Property: Thank you for your comments on Xiaokai's family. Your recognition is the daily standard and motivation of Xiaokai's progress. Xiaokai's letter is a family member, so that you can feel like going home every time you travel. Your family is considerate and warm. It is the most sincere gift from every Xiaokai's colleagues to the little master. With your trust,
Christian Garcia
Guestroom
Stayed in Mar 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Great place to stay
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Guest User
Preferred Twin Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
I booked this hotel online temporarily for a business trip. The room I booked had not been cleaned when I arrived. The lady at the hotel front desk took the initiative to upgrade the room for us. The service attitude was very good. The room was large and clean. I liked the floor-to-ceiling windows. The location of the hotel was also great. Very convenient, opposite the shopping mall, breakfast is also very rich.
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Enjoy A Large Bed Room With Ease
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2023
It was my first time on a business trip to Dongguan. I stayed in this hotel. The staff at the front desk and in the guest rooms were really attentive. The lobby decoration was also very grand and the breakfast menu was very rich. It is really cost-effective in Dalang area. A tall family.
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Response from Property: Satisfaction is the prerequisite that we must achieve in our work. Touching and surprising are what we at Kyriad have always pursued. Xiaokai will remember your support and love, and we will not forget our original aspirations and forge ahead to strive for success. Riad brings more sparkle. Thank you very much for your affirmation of Xiaokai. Xiaokai is very happy. Xiaokai will always be here waiting for you. You are welcome to stay again~
匿名客戶
Guestroom (Double bed) (Cards)
Stayed in Jan 2024
Family
21 review
2.5/5
Posted on Feb 18, 2024
The female manager in the lobby at the front desk had poor service in the morning, but the male waiter in the evening was attentive and polite. The sparrow room was too dark, with insufficient light due to the high hanging lamp.
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Response from Property: Dear guests, hello! Thank you for visiting Dongguan Dalang Huawei Woolen Textile Center Store. We are very sorry that we did not give you a perfect stay experience. Your feedback about poor service is taken very seriously by the store. The store will make rectifications to the corresponding departments in response to your feedback. You can check if you have any questions during your stay. If you have any questions, please call the front desk. The front desk will serve you 24 hours a day and strive to obtain your full satisfaction. We look forward to your coming again. If you can give us a chance to apologize, we have also launched digital rooms, theme rooms and gyms. We look forward to your visit again. visit
Anonymous User
Queen Room
Stayed in Jun 2023
Business travelers
1.0/5
Posted on Jul 6, 2023
The emotional intelligence at the front desk is too low, bad review
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Response from Property: The hotel's reply: Dear guest, hello! Thank you for visiting Dongguan Dalang Huawei Woolen Textile Center Store. I am very sorry that I did not give you a perfect check-in experience. The question you asked at the front desk is relatively silly. Since there are many new employees in the store, they may not be able to handle your problem. We are deeply sorry that you have brought us the same problem. We have notified the relevant departments to make rectifications and strengthen staff training. If you have any questions during your stay, you can call the front desk. The front desk will serve you 24 hours a day. Thank you. We will strengthen the rectification of your suggestions and strive to obtain your full satisfaction. We look forward to your stay again. If you can give us a chance to apologize, we will also launch digital rooms, theme rooms and gyms. We look forward to your visit again.
Guest User
Queen Room
Stayed in Mar 2022
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 22, 2022
The hotel lobby is clean and bright, and the rooms are quite spacious. There are desks and sofas. The hotel service is very good. They will ask if they are satisfied with the arranged rooms. They will respond quickly to any needs. The breakfast is also good.
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Response from Property: We are very grateful for the satisfaction and affirmation of our guests at Kyriad Hotel. Satisfying guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will provide you with more considerate services and hope that you can recommend Kyriad to more of your friends. Thank you very much!
jiayaolin
Rongxiang King Bed Room
Stayed in Sep 2022
Business travelers
2.0/5
Posted on Oct 18, 2022
The bed is too soft, my back hurts when I sleep on it
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for visiting Dongguan Dalang Huawei Woolen Textile Center Store. I am very sorry that I did not give you a perfect stay experience. The bed you mentioned was too soft. For the problems we raised, we will notify the relevant departments to make rectifications. If you have any questions during your stay, If you have any questions, you can call the front desk. The front desk is dedicated to serving you 24 hours a day. Thank you for your suggestions. We will strengthen rectification and strive to get your full satisfaction. We look forward to your stay again. If you can give us a chance to apologize, we will also launch a digital room. , theme room and gym, looking forward to your visit again