Garden Hotel Dongguan Reviews
Garden Hotel Dongguan
No.1 Nancheng Square, Nancheng Road, Zhangmutou Town, Dongguan, Guangdong, 523618, ChinaView Hotel Details
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1 night
Garden Hotel Dongguan Guest Reviews
3.6/5
247 review
Verified reviewsLocation3.8
Amenities3.4
Service3.4
Cleanliness3.6
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All reviews(247)
Positive reviews(205)
Reviews with photos/video(19)
Easy to get around(16)
Convenient location(16)
Classy environment(13)
Friendly front desk staff(13)
Close to train station(11)
Great value for money(9)
Poor air conditioning(4)
Would stay again(2)
Negative reviews(42)
Leo
Superior Double Room(Non Window)
Stayed in Mar 2024
Solo travelers
8 review
Posted on Mar 31, 2024
Convenient location near train station. Very close to my friends home and nearby shops with a lot of variety of food Stores
Brooklyn boys
Deluxe Room (2 beds)
Stayed in Feb 2023
Travel with friends
78 review
Very Good
Posted on Feb 12, 2023
Nicely located opposite the train station and within close walking distance to the city center. The room is very comfortable and spacious. Highly recommend for vacation seekers.
Response from Property: Thank you very much for your recognition of our hotel,we strive for every guest can have a quality experience,looking forward to your next visit.
Benjamin
City-view Room
Stayed in Aug 2023
Business travelers
14 review
Posted on Aug 8, 2023
The hotel is clearly dated. It feels like it is a relic from the 1980s. However, despite the age, the room is clean, and the location is convenient for my trip, as I had to visit factories in the area.
Response from Property: We are very sorry to bring you a bad stay experience! The hotel facilities are indeed not as good as a five-star hotel, but they have the charm of the times. The hotel is located close to Zhangmutou Railway Station and has convenient transportation. There is a pedestrian street two kilometers away from the hotel where you can go shopping. Once again, I apologize for causing you such inconvenience. Thank you very much. With your suggestions, we will continue to improve and provide better services.
Guest User
Superior Double Room(Non Window)
Stayed in Aug 2024
Other
7 review
Outstanding
Posted on Aug 30, 2024
very good
Guest User
Japanese-style Tatami Double Room
Stayed in Jan 2024
Solo travelers
1 review
Outstanding
Posted on Jan 13, 2024
The location is central and the transportation is convenient. Although the hotel facilities are full of age, the flaws are not hidden.
Original TextTranslated by Google
Response from Property: Looking forward to your next visit❥（^_-）
Fanny
Superior Twin Room
Stayed in Feb 2024
Family
10 review
Very Good
Posted on Feb 15, 2024
The hotel is located opposite the train station, next to the leisure park. It has a good environment and high cost performance. It is worth a try👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and recognition of our Dongguan Garden Hotel. We are honored to serve you and sincerely look forward to your visit again.
Klarson
City-view Room
Stayed in Feb 2024
Solo travelers
39 review
Posted on Feb 8, 2024
Excellent location, close to the train station,
There are also many restaurants nearby.
The room is fully equipped,
But the refrigerator is broken,
Restroom hygiene needs to be improved.
The waiters are friendly.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad stay experience! The hotel facilities are indeed not as good as a five-star hotel, but they have the charm of the times. The hotel is located close to Zhangmutou Railway Station and has convenient transportation. There is a pedestrian street two kilometers away from the hotel where you can go shopping. Once again, I apologize for causing you such inconvenience. Thank you very much. With your suggestions, we will continue to improve and provide better services.
Anonymous User
City-view Room
Stayed in Jan 2024
Business travelers
1 review
Posted on Jan 9, 2024
The room is very old, the quilt is yellow, the shampoo and shower gel is rubbish, the corners are full of dust, the curtains cannot be closed, the sound insulation is very poor, the experience is very bad
Original TextTranslated by Google
Response from Property: I'm really sorry to bring you a bad check-in experience. The room facilities are quite outdated, but we are committed to improving the service level. We hope you can support us. You can choose our second building, which is newly renovated. Compared with the first building, the room as a whole looks more comfortable.
Anonymous User
Superior Double Room(Non Window)
Stayed in Jan 2024
Business travelers
3 review
Posted on Jan 9, 2024
The equipment took a long time, the room was damp and stuffy, it was so cold and there was no heating
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad stay experience! The hotel facilities are indeed not as good as a five-star hotel, but they have the charm of the times. The hotel is located close to Zhangmutou Railway Station and has convenient transportation. There is a pedestrian street two kilometers away from the hotel where you can go shopping. Once again, I apologize for causing you such inconvenience. Thank you very much. With your suggestions, we will continue to improve and provide better services.
Lau
City-view Room
Stayed in Jan 2024
Solo travelers
6 review
Posted on Jan 7, 2024
It’s remarkable. There’s a lot of room for improvement. I hope there will be changes in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and recognition of our Dongguan Garden Hotel. We are honored to serve you and sincerely look forward to your visit again.
Guest User
Superior Double Room(Non Window)
Stayed in Jan 2024
Family
9 review
Amazing
Posted on Feb 17, 2024
The front desk service is friendly and can provide you with the information you need!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and recognition of our Dongguan Garden Hotel. We are honored to serve you and sincerely look forward to your visit again.
Anonymous User
Japanese-style Tatami Double Room
Stayed in Jul 2023
Other
6 review
Posted on Jul 28, 2023
The guest room that felt dusty for a long time finally had a guest check in. The back of the bedside table was covered with spider webs. The phone was just a decoration and kept silent. The front desk just made a perfunctory call to notify customer service to come and handle it. Nothing happened until check-out. The efficiency was still maintained 24 hours a day. Inside, there is no need to hang four stars.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad stay experience! The hotel facilities are indeed not as good as a five-star hotel, but they have the charm of the times. The hotel is located close to Zhangmutou Railway Station and has convenient transportation. There is a pedestrian street two kilometers away from the hotel where you can go shopping. Once again, I apologize for causing you such inconvenience. Thank you very much. With your suggestions, we will continue to improve and provide better services.
Guest User
City-view Room
Stayed in Jul 2023
Business travelers
1 review
Posted on Jul 21, 2023
It's too old. There's a smell inside. It's been renovated for too long and the supporting facilities inside are already very poor.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad stay experience! The hotel facilities are indeed not as good as a five-star hotel, but they have the charm of the times. The hotel is located close to Zhangmutou Railway Station and has convenient transportation. There is a pedestrian street two kilometers away from the hotel where you can go shopping. Once again, I apologize for causing you such inconvenience. Thank you very much. With your suggestions, we will continue to improve and provide better services.
Anonymous User
Japanese-style Tatami Double Room
Stayed in Jan 2024
Solo travelers
1 review
Posted on Jan 9, 2024
Such an old room with dim lighting and garbage
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad stay experience! The hotel facilities are indeed not as good as a five-star hotel, but they have the charm of the times. The hotel is located close to Zhangmutou Railway Station and has convenient transportation. There is a pedestrian street two kilometers away from the hotel where you can go shopping. Once again, I apologize for causing you such inconvenience. Thank you very much. With your suggestions, we will continue to improve and provide better services.
Guest User
Superior Double Room(Non Window)
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Feb 1, 2024
The price is suitable and cost-effective.
Original TextTranslated by Google
Response from Property: Your recognition is our greatest support, and bringing you a wonderful stay experience is our greatest pursuit.