Ousika International Hotel (Dongguan Songshan Lake Industrial Park) Reviews

Name: Ousika International Hotel (Dongguan Songshan Lake Industrial Park)
Address: Intersection of Xiangshi road and Liyuan Road Liaobu Town, Dongguan, Guangdong, China, Liaobu Town, Dongguan, Guangdong, 532000, China, Intersection of Xiangshi road and Liyuan Road Liaobu Town, Dongguan, Guangdong, China, Mainland, China
Rating: 4.8

Ousika International Hotel (Dongguan Songshan Lake Industrial Park)

Intersection of Xiangshi road and Liyuan Road Liaobu Town, Dongguan, Guangdong, China, Liaobu Town, Dongguan, Guangdong, 532000, ChinaView Hotel Details

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Ousika International Hotel (Dongguan Songshan Lake Industrial Park) Guest Reviews

4.8/5

Excellent

1296 review

Verified reviews

Location4.8

Amenities4.7

Service4.8

Cleanliness4.8

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All reviews(1296)

Positive reviews(1285)

Reviews with photos/video(841)

Friendly front desk staff(85)

Delicious breakfast(54)

Convenient parking(30)

Well decorated(17)

Perfect for business trips(14)

Delicious buffet(5)

Luxurious(4)

Awesome gym(4)

Negative reviews(11)

Guest User

Deluxe Queen Room

Stayed in Mar 2024

Business travelers

15 review

5.0/5

Outstanding

Posted on Mar 13, 2024

There is a snack street nearby, and it is very close. A large supermarket is just 1 kilometer away from the hotel. The parking lot is also very convenient. The hotel floor is in a good location. It is high, has a good view, is quiet, and the front desk is very polite.

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Response from Property: Dear guest, I am honored to give you a pleasant stay. Xiaoka's home has convenient transportation and must be your best choice for business trips. Your recognition is the source of motivation for us to move forward. Sky The mountains are beautiful because of the rivers, the flowers are beautiful because of the green leaves, and life is beautiful because of you. I look forward to meeting you again! --Xiaoyao

Sia.036

Rimuyue Couples Retreat

Stayed in Mar 2024

Couples

3 review

4.0/5

Very Good

Posted on Mar 9, 2024

Environment: 🌟🌟🌟 This review is only for the couple room on the 8th floor. The whole floor smelled of smoke, and it was also on the quilt indoors. The windows have single-layer glass and poor sound insulation. You can hear the traffic and human voices downstairs (it’s quieter from 23 to 7 o’clock) Hygiene: 🌟🌟🌟🌟Disposable bath bags, plastic bath towels, etc. are prepared. Breakfast: Be sure to go early, there are no supplementary meals after 9 o'clock, and there are fewer varieties Service: 🌟🌟🌟🌟🌟The lady at the front desk was very enthusiastic. Not only did she reserve a room, she also proactively mentioned laundry service. Takeaway can be delivered upstairs Facilities: The gym is said to be under maintenance, so points will be deducted

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Happy-trip

Business 2-bed Room

Stayed in Feb 2024

Family

30 review

4.7/5

Amazing

Posted on Feb 17, 2024

The room is large, the toilet has wet and dry separation, and the price is affordable Advantages: The hotel provides massages, late-night snacks, and women's products services. It is more convenient and considerate. If you use your room card to get a massage, you will get a discount. The front desk service is fast. Disadvantages: There are stains or watermarks in parts of the room, and the lighting is dim

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6/8

Response from Property: Thank you very much for your review of our hotel. We value your feedback very much. We are very pleased with the advantages you mentioned. Our hotel has always been committed to providing guests with high-quality services and comfortable accommodation experience, aiming to make every guest feel the warmth and convenience of home. We are deeply sorry for the shortcomings you mentioned. If there are stains or watermarks in some parts of the room, we have recorded it and will arrange for professionals to repair and clean it as soon as possible. At the same time, we will also adjust the lighting brightness of the room to ensure that guests can rest and relax in a comfortable environment. Thank you again for your valuable feedback. We will continue to work hard to improve and provide guests with better services and comfortable accommodation. welcome next time!

Guest User

Double Computer Room

Stayed in Jan 2024

Business travelers

1 review

5.0/5

Outstanding

Posted on Jan 28, 2024

Like it very much! The service is great. The hotel is exquisite and cost-effective. The front desk staff in the store are very good, very friendly and enthusiastic. There is free warm water at the front desk, and tea bags are also available for free. Breakfast is served at the buffet on the 10th floor. It’s okay, mainly because there is a laundry room and dryer. You can wear it after washing and drying it that night, which is very convenient without wasting any time! There are robots in the store that deliver goods, which is very convenient. The overall feeling is very good, and I hope it will continue to improve and get better and better in the future! It is worth recommending if you come to travel!

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Response from Property: Thank you very much for choosing to stay at Oskar Hotel. It is the responsibility of all our employees to provide a comfortable and superior environment and service for every guest who stays at our hotel. We are committed to providing you with a friendly and thoughtful stay experience, creating a warm feeling of home away from home so that you can enjoy your business trip with satisfaction. We will welcome you again with a friendly smile as always, and we will be here waiting to serve you again, thank you.

Guest User

Double Computer Room

Stayed in Jan 2024

Couples

5 review

1.0/5

Posted on Jan 21, 2024

You can tell by looking at the pictures. When I entered the room and closed the door, there was an empty water bottle that had not been put away. The most outrageous thing was that there was a cockroach on the bedside. I slapped it and wrapped it up. There were traces of some unknown liquid on the floor, and the wall also looked like it. It was due to water leakage that there were people playing mahjong in the next room at night. They were noisy and there were hairs on the bed. Alas, let alone the experience, there was no second time. Lightning protection

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Response from Property: Hello, we are very sorry to bring you a bad experience. We have received your evaluation and will make improvements in the future! The cockroach problem was a mistake in our work and we are deeply sorry. We have arranged a professional cleaning team to deal with this issue, they will conduct a comprehensive disinfection and cleaning of your room to ensure that the cockroach problem is solved. At the same time, we pay great attention to hygiene. We change bedding and toiletries every time you stay. The hair may be caused by careless omissions during the washing process, which is our fault. We will pay special attention to it in the future. If you find any problems at that time, you can contact the front desk. We will communicate with you and immediately change you to a new room. We apologize again and look forward to satisfying you next time.