Oriental Ginza International Hotel (Dongguan Songshan Lake) Reviews
Oriental Ginza International Hotel (Dongguan Songshan Lake)
No.289 yinlang south road, dalang town, Dalang Town, Dongguan, Guangdong, ChinaView Hotel Details
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Oriental Ginza International Hotel (Dongguan Songshan Lake) Guest Reviews
4.6/5
Very Good
441 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(441)
Positive reviews(433)
Reviews with photos/video(126)
Delicious breakfast(52)
Classy environment(47)
Quiet & comfortable(30)
Friendly front desk staff(26)
Awesome amenities(25)
Convenient parking(12)
Delicious buffet(11)
Perfect for business trips(9)
Negative reviews(8)
Guest User
Special Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
I'm very happy to stay in the Oriental Ginza for my visit . I really appreciated his service .
Response from Property: Dear guest,Thank you for awarding us with a five - star rating! Your kind feedback is greatly appreciated and will inspire us to keep providing the best service.
Guest User
Twin Room
Stayed in Sep 2024
Travel with friends
7 review
1.0/5
Posted on Sep 24, 2024
We stayed in two rooms and ordered takeout for dinner for three of us.
Since the room was too small and we couldn't sit down to eat, we ate at the lobby table at the hotel's elevator entrance.
During the meal, the hotel staff and the hotel manager came three times to drive us away.
And told us with a bad attitude that these tables cannot be used, so you should clear them up and leave immediately.
We informed that we were guests, and they said that you can go to your room and eat anywhere, but you can't eat here. We said why can't you sit here and eat? We will clean up after you finish.
The other manager told me confidently that I was the manager, but that was not allowed.
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Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The rooms are very clean and cozy. The breakfast buffet is very good with many varieties, including vegetable salads, fruits, many plates of hot dishes, various buns, cakes, milk, soy milk, coffee, and various Cantonese rice noodles, rice noodles, I can’t say enough about the noodles, but they are super value for money! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Dongguan Oriental Ginza International Hotel, and also thank you for your support and recognition of our hotel. We will continue to maintain high-quality, professional and considerate services to make your every stay satisfactory. As one wishes. Finally, all the staff of Oriental Ginza International Hotel warmly look forward to your next visit and wish you a happy life and all the best!
Guest User
Special Queen Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
The hotel environment is very beautiful, the lobby is warm, and there is also the "Love Pavilion" where you can relax, which is very nice!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Dongguan Oriental Ginza International Hotel. Thank you for your support and recognition of our hotel. We will continue to provide high-quality, professional and considerate services to make your stay as satisfying as possible. Finally, all the staff of Dongguan Oriental Ginza International Hotel warmly look forward to your next visit and wish you a happy life and all the best!
Guest User
Special Queen Room
Stayed in Aug 2024
Other
4 review
0.5/5
Posted on Aug 10, 2024
The existence of this hotel is simply a joke. It is recommended that you learn how to make a hotel before opening it. You cannot do whatever you want with your back.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and review. First of all, we regret that this stay did not meet your expectations. We deeply apologize for the inconvenience caused to you. The hotel attaches great importance to the problems you have reported and is considering and investigating them seriously. I believe You must have encountered something to be so unhappy, but no matter you have any questions or comments, please feel free to contact us by phone or in person. We must listen carefully and make corrections in a timely manner. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Special Queen Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The room is tidy, hygienic and clean, with a large space and complete tea facilities.
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Response from Property: On the way to work today, I was in a very good mood. The sun is out, the flowers are blooming, and the birds are chirping. It turns out that you have given us a five-star rating. This is the greatest affirmation for us. We will always maintain high-quality service. This is Ginza's commitment to every guest. We look forward to seeing you again. go home.
Xiaoxiannvtutu
Special Queen Room
Stayed in Mar 2024
Couples
46 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Clean and hygienic, and comfortable to sleep.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and recognition of Oriental Ginza International Hotel. We will continue to provide high-quality, professional and considerate services to make your stay as satisfying as possible. We look forward to your next visit and wish you a happy life and all the best!
Anonymous User
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The room has heating, which is very comfortable on such a cold day. It also provides a foot bath and aromatherapy, so I had a good sleep. Breakfast is also very rich.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Dongguan Oriental Ginza International Hotel, and also thank you for your support and recognition of our hotel. We will continue to maintain high-quality, professional and considerate services to make your every stay satisfactory. As one wishes. Finally, all the staff of Oriental Ginza International Hotel warmly look forward to your next visit and wish you a happy life and all the best!
Guest User
Deluxe Dreamy Scenic View Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 10, 2023
I came here to visit Songshan Lake. The hotel was highly recommended by a friend and said their service was super good! Then I came, and as soon as I entered the store, I couldn't help but take pictures. Their environment is quite stunning, including the lobby, back lobby, lounge, and back garden. I took photos of them all. The room is quite big and the hygiene is very clean. Clean, there is a light fragrance when you enter the door. The facilities and equipment are quite complete. There is a kitchenette, a refrigerator, a scale, a hair dryer and so on. When I open the window, I find that there are two floors. I guess there is an extra layer of sound insulation. The room is so This stool is very special, looks special, and is very comfortable to sit on! I took my whole family to the gym in the evening. The facilities in the gym are high-end and great! There is also free porridge and pastries in the evening, this service is amazing! Breakfast the next day was a buffet breakfast with a lot of things! No wonder my friends highly recommend it! Really good👍
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6/17
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Special Queen Room
Stayed in Dec 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Dec 23, 2023
Before taking a taxi to the hotel, I called to confirm whether I could check in early. I was told that I could. After I arrived, I was told that I had to swipe my card first. To be honest, most hotels can do that. I called to confirm to avoid any accidents. As a result, the hotel overturned it. It was really disgusting! When checking in, I also emphasized that I wanted to arrange a quiet room. I would not sleep well when I was on a business trip. As a result, I was arranged to stay near the expressway. I felt that it was intentional. I have no other complaints. The service attitude can really be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! You said that the company will help you pay for the reservation on Ctrip, but you have not received the reservation on Ctrip. We ask you to swipe the pre-authorization first, and cancel the reservation on Ctrip as soon as it arrives. This is also the unified policy of all hotels. In the face of your repeated questioning, we have no impatience, just hope you can understand. The room has double-layer soundproof glass, which is very quiet when closed.
Guest User
Family Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The bed is what I like, very comfortable, moderately hard and soft. It is clean and hygienic. The recliner by the window feels like home, and there is also a very distinctive chair, so stylish. The front desk lady also enthusiastically introduced the free self-service laundry and gym. I will choose your hotel when I travel on business in the future!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and recognition of Oriental Ginza International Hotel. We will continue to provide high-quality, professional and considerate services to make your stay as satisfying as possible. We look forward to your next visit and wish you a happy life and all the best!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 27, 2023
This is my first time staying in a hotel here. The hotel facilities are quite complete. I mainly found the breakfast in this hotel to be very good. The restaurant is on the second floor, just down the elevator from the room. It is very convenient. The service guy who swipes the breakfast card at the door is very helpful. Polite, the restaurant environment is high-end, hygienic and clean, and there are a lot of food. My colleagues who came with me also said it was very good, especially for me in a foreign country. Eating this angelica egg reminds me of the taste of my mother and makes me feel warm...
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6/8
Response from Property: Dear guest, thank you for choosing to stay at Dongguan Oriental Ginza International Hotel, and also thank you for your support and recognition of our hotel. We will continue to maintain high-quality, professional and considerate services to make your every stay satisfactory. As one wishes. Finally, all the staff of Oriental Ginza International Hotel warmly look forward to your next visit and wish you a happy life and all the best!
Guest User
Special Queen Room
Stayed in May 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on May 10, 2024
The environment is very good, comfortable, quiet and good service
The environment is very good, comfortable, quiet and good service
The environment is very good, comfortable, quiet and good service
Original TextTranslated by Google
Response from Property: The quilt is too light, and it can't suppress my thoughts about you. Since we parted, Xiaoyin has been very sad. Please come and see Xiaoyin again. Xiaoyin will be waiting for you here. Pen refill (*^▽^*)
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 8, 2023
I booked a hotel nearby for one night and was surprised by this hotel. The price was cheap and the hotel service was very warm, polite and professional. When they saw me carrying two pieces of luggage, they took the initiative to send it to my room. The room was very new and clean. The various hardware equipment are also very good, and the bed is very comfortable. Currently, I feel that this hotel is the most cost-effective hotel I have ever booked.
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Response from Property: After meeting you, spring is the four seasons, summer is the years, autumn is the stars, and winter is the whole life. It is fate that made Xiaoyin meet you. Your satisfaction is what Xiaoyin wants to see most.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
11 review
1.7/5
Posted on Sep 26, 2024
Poor service, don’t stay here! Never seen such bad service