Hengdian Film & Television City Dream Valley Atour X Hotel

Hengdian Film & Television City Dream Valley Atour X Hotel Reviews

Hengdian Film & Television City Dream Valley Atour X Hotel

No.107 Xingsheng Road, Dongyang, ChinaView Hotel Details
Hengdian Film & Television City Dream Valley Atour X Hotel
Hengdian Film & Television City Dream Valley Atour X HotelHengdian Film & Television City Dream Valley Atour X HotelHengdian Film & Television City Dream Valley Atour X Hotel
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Hengdian Film & Television City Dream Valley Atour X Hotel Guest Reviews

4.7/5
Outstanding
1265 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1265)
Positive reviews(1214)
Reviews with photos/video(300)
Classy environment(133)
Delicious breakfast(123)
Friendly front desk staff(113)
Close to scenic area(47)
Convenient for shopping(47)
Convenient parking(44)
Average sound insulation(33)
Good Internet(6)
Negative reviews(51)
Thaniya A.
Superior 2-bed Room
Stayed in Dec 2023
Friends
1 review
4.5/5
Great
Posted on Dec 27, 2023
Located in the center of Hengdian. Convenience with supermarkets, restaurants nearby. Not far from walking streets. Walking distance to Hengdian World Studio (QingMingDiHeTu Zone). Clean and comfortable room with modern facilities. Breakfast is chinese food.
6/15
Response from Property: Thank you very much for your review of Atour X Hotel Hengdian. We hope that our efforts will eventually bring you a five-star experience and 5-point satisfaction. I wish you a happy life!
QIANHUI
Executive 2-bed Room
Stayed in Dec 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Feb 2, 2024
very comfortable location convenient good service good staff
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Hotel is located near walking street. Easy to find street food.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on May 27, 2024
Nice location ! easily to get food and nearby to attractions!
Spring
Superior Queen Room
Stayed in Nov 2023
Business travelers
2 review
3.7/5
Posted on Dec 11, 2023
The lacation picture os far from the reality.
Response from Property: We have been with you through all the ups and downs, and companionship is the longest confession of love. We will definitely not let down your love and repay your love with our best, waiting for you to come back❤
Guest User
Executive 2-bed Room
Stayed in Jun 2024
Other
2 review
3.7/5
Posted on Jun 30, 2024
There is only one elevator🛗, and you have to wait a long time to go up and down, which is inconvenient. There is only one robot, and you have to wait a long time to deliver it, which is not convenient enough. Other environments and services are okay.
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aresleif
Jimu Double Bed Room
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Jun 10, 2024
I brought my daughter to Hengdian Film and Television City and booked Atour Hotel for two nights. I also bought an annual ticket for Hengdian Film and Television City. The hotel is clean, well-equipped, and the front desk service is very good! I will stay here again next time!
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Response from Property: Thank you for your recognition and support. We will provide you with a more comfortable, convenient and satisfactory stay experience.
Guest User
Superior 2-bed Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 29, 2024
A very good restaurant. I have been staying in Hengdian for two days. It is clean and hygienic, and the price is reasonable. I like the breakfast time, 7:00-10:30 in the morning, which is very friendly for us who like to sleep in, and we can solve breakfast and lunch at the same time. The variety is quite rich.
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6/7
Response from Property: Dear guest, thank you for choosing to stay at Atour X Hotel Hengdian Dream Valley and sharing your stay experience. We are very pleased to hear that you are satisfied with our services and facilities. We have always been committed to providing guests with a comfortable and warm accommodation experience. Your positive comments are an affirmation and encouragement for our work. We will continue to work hard to provide better service and experience for every guest. welcome next time
Guest User
Elegant Queen Room
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 24, 2024
Facilities: Complete, large enough space, with restaurant, gym, etc. Sanitation: Very good, very clean Environment: Close to the town center, very quiet at night Service: Very considerate I will choose this place again next time I come on a business trip
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Response from Property: Dear guest, thank you for choosing to stay at Hengdian Dream Valley Atour X Hotel and sharing your stay experience. We are very happy to learn that you are satisfied with our services and facilities. We have been committed to providing guests with a comfortable and warm accommodation experience. Your praise is an affirmation and encouragement for our work. We will continue to work hard to provide every guest with better service and experience. Looking forward to seeing you again
Sherrycancan
Jimu Double Bed Room
Stayed in May 2024
Solo travelers
2 review
2.7/5
Posted on May 21, 2024
I didn't book a room in advance, but a cheap double room was available on the day, which was a bit outrageous. The wallpaper on the walls of the room was peeling and moldy, there were no hangers in the room, and I had to ask downstairs for all the toiletries. I waited for more than 40 minutes and they delivered a toothbrush but no toothpaste. I wanted to go to bed, I was so tired, I really didn't want to argue with them, and this kind of service cost more than 700 a night.
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Guest User
Queen Room With City View
Stayed in May 2024
Business travelers
8 review
2.6/5
Posted on May 20, 2024
The hotel is relatively new, but the sanitation quality is worrying. There are bugs everywhere. I stayed for three consecutive days, and the housekeeping staff did not take any measures to eliminate them. In addition, the service quality of the front desk staff is worrying. They especially like to answer guests' questions with rhetorical questions. We just checked in on the 17th. We have three rooms in total. They insisted on finding another name, but they found it after taking out the check-in voucher. The card on the 19th was invalid. I found a boy at the front desk to swipe the card. As a result, the man asked in return that the card for this room would not expire. . May I ask why I ran down from the sixth floor if it was not invalid? This kind of person has no normal answer and understanding ability. I can only say that I am the person staying in the room and I now require a new card. Take a good look at the bugs in the hotel room. There are pictures and vouchers~
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6/8
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is very clean and hygienic. The service attitude is good. The location is good. I will come to this Atour next time.
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Response from Property: Because we have dreams, we work hard day and night, because we have hearts, we care about each other, because of friendship, we know each other deeply, because of feelings, we treasure them in our hearts, because of you, Xiaoduo has realized what happiness is! Sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Every time I go to Hengdian to chase stars, I stay at Atour. The room is comfortable and clean, the distance to the studio is suitable, and it is convenient to take a taxi. The front desk will help with receiving and sending express deliveries, and also allow us to hand out banners in the lobby.
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Response from Property: Xiaoduo thanks my dear for the 5-point praise ~ A few short words let Xiaoduo see her own achievements ~ But Xiaoduo will not be arrogant or impatient, and will continue to work hard ~ Xiaoduo welcomes you to come home often
Guest User
Executive 2-bed Room
Stayed in Apr 2024
Family
2 review
1.7/5
Posted on Apr 14, 2024
The price of 600 is the worst in all aspects of the hotels I have stayed in. The environment is very bad, the glass and the room hygiene are very poor, the room facilities do not feel very smart and are very ordinary, especially the breakfast variety is pitiful, there are only a few, there are hair in the dishes, compared to the last time I stayed in Hong Kong Street, the breakfast variety is very wide, relatively cheaper than Biaduo and the cost performance is much higher, I will not come again next time
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Response from Property: Dear Duoyou, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, give us a chance to apologize. Looking forward to seeing you again!
Guest User
Queen Room With City View
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Very comfortable, clean and tidy environment. Very convenient hotel, considerate service, very nice room, big and clean. Will stay again, Hengdian is the best choice for tourism and business!
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Response from Property: Dear Duoer: Thank you very much for your evaluation. Your evaluation is the greatest motivation for Duoer! Duoyou will strive to do better and better, and we look forward to your next stay!