NH Muenchen Ost Conference Reviews
NH Muenchen Ost Conference
Einsteinring 20, Dornach, 85609, GermanyView Hotel Details
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1 night
NH Muenchen Ost Conference Guest Reviews
4.1/5
Very Good
74 review
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(74)
Positive reviews(42)
Reviews with photos/video(2)
Negative reviews(7)
wesworld
Standard Double
Stayed in Jun 2024
Business travelers
39 review
Outstanding
Posted on Jun 30, 2024
near messe . worth to stay for exhibition.
Guest User
Standard Double
Stayed in Feb 2023
Business travelers
36 review
Outstanding
Posted on Apr 28, 2023
The hotel is nice and clean , Employees are really cute and helpful but very close to messe
Guest User
Standard Double
Stayed in Nov 2023
Business travelers
6 review
Posted on Feb 23, 2024
Dissatisfied. There was a thief in the lobby. All the important things were stolen. It made the trip very unpleasant.
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Response from Property: Dear guest,thank you for taking the time to evaluate your stay at our NH München Ost Conference Center.I can understand that the experience you made was not satisfying.Unfortunately you left your luggage unattended in a public area of the hotel. We did our best to solve that case. The police was involved, but unfortunately you never contacted them.Again, we would like to apologize for this issue.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
Guest User
Standard Double
Stayed in Nov 2023
Business travelers
6 review
Posted on Dec 5, 2023
Apart from other things, my backpack and computer were stolen in the hotel lobby. I checked the surveillance camera and saw the thief. It was useless to call the police. It was very annoying. I will never come here again. The security is too bad.
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Juyoung
Standard Double
Stayed in Dec 2023
Business travelers
2 review
Great
Posted on Dec 8, 2023
The facilities are good and most are satisfied.
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Anonymous User
Standard Double
Stayed in Nov 2023
Business travelers
3 review
Posted on Jan 13, 2024
Generally, the bed is too small
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Response from Property: Dear guest,thank you for your time and effort to tell us your impressions about your stay in our hotel.However, we regret that the bed did not meet your expectations. We take your feedback seriously and will review this internally to ensure that our guests have a comfortable night's sleep.Thank you again for your feedback.Kind regardsSandra BleierFront Office ManagerNH München Ost Conference Center
Guest User
Superior Double Room
Stayed in Apr 2022
Business travelers
2 review
Outstanding
Posted on Jul 3, 2022
The room is very large and comfortable; however, it is surrounded by industrial areas and it is difficult to buy dinner after 10:00 pm 😬
It is only suitable for meetings and leaving after the meeting. It is not very convenient for long-term stay. There is nothing around except offices.
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Wander35287916746
Stayed in Aug 2024
Family
Posted on Aug 21, 2024
Not a 4 star hotel. A conference hotel witk no EV chargers and miles away from the city center. Dirty stained carpets in the corridors. Smelly and dirty rooms with chipped tiles and sinks. Lamps and curtains from the 80’s. Breakfast was OK at best..! Awful..
6/10
Response from Property: Dear guest, thank you for your feedback. We apologize that your experience did not meet your expectations. We regret the condition of the carpets and we are already working on a replacement and fresh up. Your comments about the cleanliness are concerning and we will address these issues with our housekeeping team to make necessary improvements. We also acknowledge your point about the lack of EV chargers. We are continually working to enhance our facilities and services, so the charging stations are already planned. In the meantime our reception team is always happy to help you finding the next available charging station. There are several within only a few minutes around the hotel. Our location close to the fair trade center of Munich is ideal for guests visiting for this reason, but you are also able to reach the city center of Munich just within a few minutes by public transportation. The next train station is only a short walk from our hotel. We would be happy to welcome you again soon in one of our NH Hotels. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
mrtaspinar
Stayed in Oct 2024
Couples
Very Good
Posted on Oct 22, 2024
The room heating was not working. The attendant sent a heater to the room. Thank you for everything good days
Response from Property: Dear mrtaspinar, thank you for sharing your experience with us. We apologize for the issue with the room heating but are glad to know our team could assist with a heater to make your stay more comfortable. We appreciate your kind words and look forward to welcoming you back in the future. Wishing you all the best! Kind regards, Sandra Bleier Front Office Manager NH München Ost Conference Center
Catherine K
Stayed in Sep 2024
Family
Very Good
Posted on Sep 25, 2024
Went with my family, we got 2 rooms beside each other, housekeeping not the best. Never cleared away coffee cups, fridge and ac didn't work in one room, did complain a couple of times but nothing done. 1 male receptionist was very rude but other than that staff very friendly , food was lovely
Response from Property: Dear Catherine, thank you for sharing your experience with us. We're glad to hear that you enjoyed the food and found most of our staff to be friendly. However, we sincerely apologize for the issues you encountered with housekeeping and the technical problems in your rooms. Rest assured, we will address these matters internally to ensure improvements are made. We hope to have the opportunity to provide you with a more seamless stay in the future. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
nposvyatenko
Stayed in Sep 2024
Other
Outstanding
Posted on Sep 7, 2024
Everything one expects from the hotel of this type. Simple, clean, not very wide but very smart selection of breakfast. We were interested in that specific location so it worked for us perfectly. Amazingly helpful and friendly staff at reception.
Response from Property: Dear nposvyatenko, thank you for your reservation and your kind feedback. We're pleased to hear that out hotel met your expectations and that our location worked well for you. It's great to know that you enjoyed our breakfast selection and found our staff at reception to be helpful and friendly. We look forward to welcoming you back in the future. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
HelsD75
Stayed in Aug 2024
Other
Outstanding
Posted on Aug 27, 2024
We stayed at this hotel as we went to Adele. On arrival the receptionists was very welcoming, we were also offered some free drinks vouchers to use at the bar and a little gift bag for the Adele concert which was a nice touch. The room was spacious and clean with comfortable beds. Shower was lovely with the added touches of toothbrush, toothpaste, comb and shower cap if needed. We paid for breakfast but as our flight was early we didn't get chance to sample the food. The hotel is out of the city centre and the taxi from the centre was about 15 minutes. To the airport the drive was 20 minutes on the motorway and a little pricey 100 euros. Overall, I would definitely stay at this hotel chain again. Thank you for a lovely stay
Response from Property: Dear HelsD75, thank you very much for staying with us and for your wonderful feedback! We're delighted to hear that you enjoyed the warm welcome with a complimentary drink and the thoughtful gift bag for the Adele concert. It's also great to know that you found the rooms spacious, clean and comfortable. We're sorry that you didn't have the chance to enjoy our breakfast due to your early flight. In that case we would have been able to pack you some lunchboxes. We look forward to welcoming you back to our hotel again soon. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
LarsVereijken
Stayed in Aug 2024
Family
Outstanding
Posted on Aug 5, 2024
We were staying at this hotel for the Adele show. Everything was OK and both check-in and out went fast and smooth. Really enjoyed the Adele theme in the hotel!
Response from Property: Dear Lars, thank you for taking the time to evaluate your recent stay at our NH München Ost Conference Center. Individual service and costumer orientation is very important for us, so I'm very happy that you liked our Adele specials! The team and I are very much looking forward to welcoming your return to NH in the near future for another memorable experience. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center
Guest User
Stayed in Jul 2024
Family
Very Good
Posted on Jul 24, 2024
Easy to reach hotel East of Munich. Perfect situated if you are travelling through. It is situated in a business district and thus a bit from the centre of Munich. Parking can be done on the street on in the parking cellar for approx. 16 EUR for 24 hours. We received a very large room for the three of us with a double bed and a foldout couch. There was a well-functioning A/C and a nice bathroom. Helpful and kind staff.
Response from Property: Dear jacobm199, thank you for your time and effort to tell us your impressions about your stay in our hotel. We are pleased, that you enjoyed your stay with us and liked our services and facilities. It is our utmost desire to make our guest feel comfortable and welcome in our hotel. Thank you again for your great feedback - we´re really looking forward to welcome you back in our hotel. Kind regards Sandra Bleier Front Office Manager
David H
Stayed in Jun 2024
Solo travelers
Posted on Jun 1, 2024
This has been by far the worst NH hotel experience that I have ever had the misfortune of having experienced. It is embarrassingly inadequate, and should not be frequented by any guests who wish to have a semblance of a pleasant stay. I fear I will forget some of my complaints, but I will try: 1. Poor to no room service 2. No shuttle service during my stay 3. No upgrade or meaningful accommodations as a titanium member 4. Poor engagement from front desk 5. Poor engagement from bar area 6. Loud in room This is a non-exhaustive list. This has been a terrible experience.
Response from Property: Dear David, thank you for taking the time to evaluate your recent stay at our NH München Ost Conference Center. We would like to apologize that we could not meet your expectations and that we could not convince you of the high standards at our hotel. It would be great if you could send us a detailed feedback regarding your stay to improve our service and see the points where we have to work on. I am looking forward to your feedback. We hope you will give us another chance to show that we can do better. Kind regards Sandra Bleier Front Office Manager NH München Ost Conference Center