Hotels near ABB United Arab Emirates, Dubai
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Palm Jumeirah | 1.83km from ABB United Arab Emirates
Adagio Premium The Palm is ideally situated on the Palm Jumeirah, Dubai's most prominent community, boasting chic studios and contemporary one-bedroom apartments. Live at ease and relax in any of our 163 bright and spacious fully serviced apartments, which feature fully-equipped kitchens, laundry facilities and free WIFI. Bask in the sun on our private beach, enjoy the rooftop pool or get fit in our 24-hour gym. Grab a healthy bite at Fixie, a bicycle inspired community cafe, serving best Barista coffee.
GGuest User 2023.04.25
Great hotel with wonderful rooms with full equipment for all the necessities (even with toaster and washing machine). Great service, tasteful breakfasts, nice staff. Especially I would like to thank wonderful receptionist Sree, she provided me with the best room available from my category with pretty view, which made my anticipated staying at the hotel even more delightful. Nice private beach in 2 minutes by walk. Also with good free wi-fi that you can connect from nearest cafes. I recommend Adagio Premium The Plam to everyone!
Outstanding
74 review
4.6/5
Price from
VND 6,287,016
per night
Dubai Marina | 2.01km from ABB United Arab Emirates
Paradise awaits at our 5-star resort ideally located on Dubai's pristine Jumeirah Beach Residence JBR, 25 minutes from the Dubai International Airport and 35 minutes from Al Maktoum International Airport. Al Habtoor Grand Resort, Autograph Collection is spread across 3 hectares and serves as an excellent escape for travelers. Our private beach resort in Dubai is located within proximity to all attractions including Dubai Marina Mall, Ain Dubai, Dubai Harbour and the JBR Walk. Our family resort boasts a classic design with a touch of Arabia and offers 342 spacious rooms featuring elegant furnishing overlooking the Arabian Gulf. Connecting rooms are available for families. Additional facilities include 13 restaurants and bars, fitness center, adult and children's pool, water slides, Kids Club, and spa. Business travelers can take advantage of a wide variety of meeting room options, ballroom and Club Lounge. Our outdoor event spaces make it an excellent location for weddings and other social occasions.
AAleksei kitaev 2024.10.17
I really liked the hotel.
It has its own large territory and sun loungers quite close to the sea, which is rare for JBR. The beach is sandy. There are crabs in the water.
As for the HB food, there were excellent Ribeye steaks for dinner. Also, only on trip.com did I see a 3-hour drinks program for HB. For literally $20 a day extra for HB for two, they open access to the bar for 3 hours from 4 pm to 7 pm with a limited selection of quality alcoholic drinks and cocktails.
There is construction. They warn about it in advance. But it didn't bother us at all.
Excellent
105 review
4.3/5
Price from
VND 7,681,794
per night
Palm Jumeirah | 2.42km from ABB United Arab Emirates
Nestled on the iconic Palm Jumeirah, The St. Regis Dubai, The Palm offers unparalleled luxury and personalized service, epitomizing refined elegance and timeless sophistication. The 264 lavish guestrooms and 26 elegant suites offer luxuriant comfort and expansive views of Palm Jumeirah, the Arabian Gulf and the Dubai skyline through floor-to-ceiling windows.
Exclusive access to the prestigious Kyma Beach Dubai adds a touch of sophistication, providing an idyllic retreat for guests over 21 years old. Indulge in culinary delights at the hotel's diverse dining venues, where the iconic St. Regis Bar sets the stage for memorable evenings with live jazz performances, while Cordelia tantalizes the palate with a sumptuous array of regional and international cuisines. For a taste of contemporary Anatolian cuisine, RÜYA restaurant offers a culinary journey with modern twists.
Conveniently located, our luxury hotel is in close proximity to Dubai's main attractions, including Nakheel Mall, The Palm Monorail, The View at the Palm, golf courses, and many more.
Recognized for its excellence, The St. Regis Dubai, The Palm has been honored with the prestigious Forbes Travel Guide Five-Star award, while the Iridium Spa has achieved a remarkable Forbes Travel Guide Four-Star Rating for 2024, offering guests an unparalleled wellness experience.
Kyma Beach Club will be closed for maintenance effective August 13, with an expected reopening date of August 21, 2024. We apologize for any inconvenience caused.
GGuest User 2023.04.14
A very good hotel with a super professional stuff. Stayed there for 3 nights. We asked for a corner room, and we really got one, but when we entered the room there was a smell of mold, and there were noises coming from the upper floor. After i contacted the reception and complained about the above, they immediately moved us to a knew room, that was fantastic. This is the kind of service that you have to get in such high level hotels. The hotel is located in an excellent location, and it is connected to a mall, with a lot of restaurants. The room was big and very comfort, and had the all amenities that you need. This hotel is a very good choice in Dubai
Outstanding
206 review
4.7/5
Price from
VND 10,264,587
per night
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Dubai Marina | 2.8km from ABB United Arab Emirates
Located in Dubai (Dubai Marina), InterContinental Dubai Marina, an IHG Hotel is within a 10-minute drive of Dubai Marina Mall and Emirates Golf Club. This luxury hotel is 6 mi (9.6 km) from Mall of the Emirates and 11.3 mi (18.2 km) from Dubai Exhibition Centre.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Accents, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
TTrust_SM 2023.10.03
Nestled in the heart of Dubai Marina with unparalleled views across the waterfront, InterContinental Dubai Marina is a great place to stay.
Upon arrival, Gracie, who works at the front desk, provided excellent customer service and helped me join the IHG members club, which came with a 25% discount on meals in the hotel restaurant. The concierge desk also provided excellent customer service. They ensured all the luggage was well handled during check-in and check-out. I also had a minor accident in my hotel room, where I dropped a cologne on one of the glass-covered tables, and the whole glass on the table broke. The hotel staff prioritised safety and moved me into a new room with a fantastic view without paying extra costs.
The hotel is also conveniently located. Many good restaurants, Spas, and spots like HeliDubai, SkyDiveDubai and Yacht rental places are within a 15-minute taxi ride. To get downtown, you need about 30 minutes or so, which is still great, and there are always taxis at the front door, making moving around easier.
Overall, I had a great stay at the hotel, and I would stay here again
#trip #Dubai #vacation #travel #uae
Excellent
95 review
4.5/5
Price from
VND 7,191,169
per night
Dubai Marina | 2.85km from ABB United Arab Emirates
With a stay at Rixos Premium Dubai JBR in Dubai (Dubai Marina), you'll be within a 10-minute drive of Marina Beach and Dubai Marina Mall. This luxury hotel is 0.1 mi (0.1 km) from The Walk and 3.3 mi (5.3 km) from Ibn Battuta Mall.
Relax at the full-service spa, where you can enjoy massages. You can soak up the sun at the private beach or enjoy other recreational amenities including a nightclub and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at STK Restaurant, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 414 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User 2022.10.10
Superb hotel! Lovely rooms and facilities. Great variety for breakfast. Amazing views. Best spa!! The free parking for us was also an advantage at such a premium location. The lobby area was classy and had a fun aura to it. The staff was always happy to help and were super smart. Definitely would book again. The only drawback was the construction work literally all around the premises. Even at the pool area. I understand it’s out of the hotel’s control but that’s the only reason why I’d give it 4 not 5 starts. The hotel itself was amazing. 👌🏼
Outstanding
137 review
4.8/5
Price from
VND 11,214,298
per night
Al Barsha | 3.62km from ABB United Arab Emirates
With a stay at Novotel Dubai Al Barsha, you'll be centrally located in Dubai, a 5-minute drive from Mall of the Emirates and 10 minutes from Burj Khalifa. This 4-star hotel is 7 mi (11.3 km) from Marina Beach and 8.9 mi (14.4 km) from Dubai Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy a meal at Cafe Java or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 6488 square feet (603 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 465 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
AAd Zee 2023.02.13
Hotel was east to get and close to Mashreq metro station. Soon as you walk in you can tell it’s a nice hotel. The check was quick, room was clean and large size. Hotel staff were very helpful and informative about breakfast and dining options. Breakfast was good value for money. Lots of options to choose from with live egg station to have what ever way you want your eggs cooked. Fried, boiled, poached, scrambled, omelette with different toppings. Only downside was there was an event on at the pool. So we couldn’t use it. They said we could enter the event but needed to pay 100 aed (£22). If not then need to go to other small pool. But was a good stay.
Very Good
76 review
4.2/5
Price from
VND 2,603,820
per night
Dubai Marina | 4.26km from ABB United Arab Emirates
With a stay at Rove Dubai Marina in Dubai (Dubai Marina), you'll be a 2-minute drive from Marina Beach and 8 minutes from Dubai Marina Mall. This eco-certified hotel is 2.7 mi (4.4 km) from Ibn Battuta Mall and 3.3 mi (5.2 km) from The Walk.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and tour/ticket assistance.
For lunch or dinner, stop by The Daily, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Continental breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 384 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User 2024.04.12
The hotel is in walking distance to the JBR Beach and Marina. About 15/20 minutes, the hotel provides a regular bus shuttle if you are not up fir the walk. The staff where welcoming, professional and helpful with any queries we had about the hotel, getting around. Muhammed the tour organiser helped us book two excellent tours, half day tour of Dubai catered to our wishes and the VIP trip to Burj Khalifa. The hotel is very clean, the rooms are spacious and comfortable. restaurant on site lots of choices for breakfast buffer and evening meal.Easy to get to Dubai Central. I woukd stay here again.
Outstanding
119 review
4.7/5
Price from
VND 3,543,017
per night
Palm Jumeirah | 4.91km from ABB United Arab Emirates
With a stay at Raffles The Palm in Dubai (Palm Jumeirah), you'll be within a 15-minute drive of Dubai Marina Mall and Aquaventure. This beach hotel is 7.6 mi (12.2 km) from Marina Beach and 7.6 mi (12.2 km) from The Walk.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dubai? This hotel has facilities measuring 6458 square feet (600 square meters), including conference space. Free valet parking is available onsite.
Make yourself at home in one of the 389 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. Wired and wireless Internet access is complimentary, while 48-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User 2023.08.01
We stayed at this hotel for 21 nights, along with another 2 families we recommended the hotel to, location and hotel are let down by the service, pool service was extremely poor, lack of staff, front of house managers were rude and abrupt, they had conflicting information, no one seemed to know how the half board package worked, eating in the hotel was a poor experience as no one knew how half board worked, most nights resulted in confrontation with restaurant staff, especially piatti restaurant where the management was abrupt and rude to the ladies in our party, very poor attitude , manager said it is a separate entity so we had to pay but is is part of raffles, and the half board package, raffles should not have this eatery or manager representing there brand, we had several meetings with management throughout the 21 days to resolve , even up to the last day we still had bills for half board package that we had already paid for, the best part of the hotel was the valet services , especially mathui at the front door, concierge , always met with smile and he went over and above his role to make the hotel experience better, we stayed here last year for a week and the standards have definitely slipped, guys like Mathui should be the guys representing the raffles brand, a credit to the brand, also at the pool there was one pool staff member that went over and above his role, although under staffed he never stopped , urjan, again a credit to the raffles brand, he was far better than the front desk staff, the hotel and location are let down by service,
Outstanding
93 review
4.6/5
Price from
VND 12,391,800
per night
Jumeirah Beach | 5.11km from ABB United Arab Emirates
With a stay at Jumeirah Mina A Salam in Dubai (Umm Suqeim), you'll be steps from Madinat Jumeirah and 7 minutes by foot from Wild Wadi Water Park. This 5-star hotel is 2.3 mi (3.7 km) from Ski Dubai and 2.3 mi (3.7 km) from Mall of the Emirates.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Water lovers can head down to the private beach, or take a dip in one of the 2 indoor and 15 outdoor swimming pools. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Hanaaya, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 292 guestrooms, featuring fireplaces. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User 2023.06.12
My stay in Mina a Salam was outstanding. The Hotel and everything around is fantastic. Beautiful newly firnished rooms. The best in the Hotel was the Service. Our roomcleaning service was one of the best we had. beginning from the vice manager Alam Meehbob who helped us with everything we need in the room, and then the best room girl of the hotel Pauline . She was a sunshine doing an excellent job in the morning and the evening. She has all the time a smile for the guest and take care for everything. Very ood instructed from her boss Alma Meehbob. Also always helping with a smile on the face was the boys on the beach, especally , Ibrahim and Charles. these two make the day easier and better on the beach. again thank you to all .
Outstanding
54 review
4.8/5
Price from
VND 33,043,631
per night
Jumeirah Beach | 5.63km from ABB United Arab Emirates
With a stay at Burj Al Arab Jumeirah in Dubai (Jumeira 3), you'll be steps from Madinat Jumeirah and 3 minutes by foot from Wild Wadi Water Park. This 5-star hotel is 0.6 mi (0.9 km) from Souk Madinat Jumeirah and 2.6 mi (4.1 km) from Mall of the Emirates.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 2 indoor and 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Gilt, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Dubai? This hotel has facilities measuring 6458 square feet (600 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 198 individually decorated guestrooms, featuring refrigerators and microwaves. Your bed comes with down comforters and Egyptian cotton sheets. Computers and complimentary wireless Internet access are provided, along with 42-inch plasma televisions. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
JJIAN PING 2024.02.06
The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy.
The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water.
My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear.
The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient.
Other services are also available and in very good consideration.
Thanks very much
Outstanding
267 review
4.6/5
Price from
VND 43,367,794
per night
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Select dates to view pricesLatest Reviews for Dubai hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
SSheila the FavI've been in the hotel now for over 24days and mostly enjoyed my stay as the the hotel is clean, the bed is good, it smells fresh and the ambience is suitable for the price of UNDER Dh180 per night for this location. It's a really good short stay hotel but Safety is an issue and largely due to their neighbourhood.
I think that most of their hotel staff is good but watch out for sexism. They also need more training to respect consumer rights.
Also they have an issue with 'holding structure' wrt their insurance. It's now 2nd Oct 2022, so if you read this a few years later, this cld be a totally different hotel.
- Barsha Heights is an urban neighbourhood in transition. Not suitable for those a bit conservative as I am.
I seriously question the safety- marketing match for this property and would not deem it suitable for families with small kids.
1) the bathrooms aren't kid-friendly and easily over-splash. I changed to a room with a bath tub but the tub sides are too high and it's a safety hazard.
- aesthetics is good but Design is not their strong feature.
-The housekeeping staff does a really good job to wipe down the floors. These guys are good. Their senior management is also pretty good. Their overall staff in general is too inexperienced for Dubai standard.
2) the floor landings aren't well marked and some kid got off on the wrong floor and got scared and confused. I got him off on the right floor. I saw him later with his parents.
- most guests here are friendly and look out for one another. Another guest looked out for me too. It's a friendly and trustworthy space between most guests.
3) they don't put up signs that contractor work is happening. Can do better.
4) The front desk and F&B do seem to take the mickey out of solo female travellers, so be straight up on what you expect.
- Push back and know your legal rights. It's likely a cultural thing. Seen it here before decades ago too. It was wiped out then but clearly it's resurfaced. So do what you can or move to Abu Dubai or Sharjah.
5) excellent food deals! Heart of the hotel!
The food is quite good for the price. Not too oily, good selection. The breakfast per the entire week was dh200+ and comes with fresh omelletes, Asian, Indian and European as well as fresh fruit. They improved the coffee. Really good deal! Clean cafe since it's new.
The pub also has a good meal deals under Dh100 this Sept 2022. They change in October. Ask and know your consumer rights before ordering.
But like a few other Dubai restaurants, the plates and glasses smell of stale dish washer. They fixed it immediately so that's good. But no one else complained and that was surprising to me.
Potent cocktails. Good bar tender from Morocco and another from Philippines called Joseph.
6) don't stand outside to look for a cab. The Security came to get me a cab. It's safer.
Really good hotel for under Dh180 but the neighbourhood sets them back a bit. I've been here a while and thank the staff for a pleasant stay!
4.7/5
Outstanding
RRodeth AnnWe booked a staycation in Dubai to celebrate my birthday, hoping to enjoy some quality time together with my sister. Upon arrival, we were warmly greeted by Mr. Rodel, who assisted us with our luggage. He was extremely polite and accommodating, making us feel welcome from the very start.
However, our experience at the reception during check-in was extremely disappointing. When we approached Mr. Abdelrahman at the front desk, he requested our IDs. I provided my Emirates ID since the room was booked under my name. Unfortunately, my sister had forgotten her physical ID and asked if an electronic copy would suffice. He immediately said, “No.” She explained that she had forgotten her ID, and I asked what we should do since we had travelled all the way from Abu Dhabi. I asked if they would accept me but not my sister, what would be the point? His response was once again a firm, “No, we need a physical ID. We cannot do anything about that.”
Despite our efforts to explain the situation, he remained unyielding, insisting that only I would be accepted and not my sister. I was extremely frustrated and disappointed, so I requested to speak with the manager. Abdelrahman continued with the check-in process without further engagement. When the manager arrived, he explained that while the protocol does indeed require physical IDs, they would make an exception this time. My sister acknowledged that it was her mistake not to bring her physical ID, but the way Abdelrahman handled the situation was far from satisfactory. His repeated refusals, without offering any alternative solutions, were disappointing—especially considering this is a 5-star hotel. Proper customer service, particularly in the hospitality industry, involves more than just saying “No.” It requires understanding, empathy, and a willingness to assist guests to the best of one’s ability.
After check-in, we were assisted by Mr. Choi, who helped us with our bags and escorted us to our room. His professionalism and courteous demeanour were a complete contrast to our earlier experience. Mr. Choi, along with Mr. Rodel, Mr. Gaurav, and Mr. Rozaldo, truly stood out during our stay. They were all incredibly helpful, polite, and welcoming, and they deserve recognition for their excellent customer service.
Overall, our stay was pleasant, but the check-in experience left a negative impression. I hope the front desk staff receive further training in customer service, particularly in terms of empathy and problem-solving. A simple “No” is not the answer to every situation, especially when guests are looking for assistance.
4.6/5
Outstanding
KKusalka HerathMy recent stay at the Sheraton Grand Dubai was an unparalleled experience of luxury and hospitality. From the moment I stepped into the lobby until the day of my departure, every aspect of my stay was meticulously curated to perfection. Allow me to share my heartfelt praise for the exceptional service provided by the remarkable staff, as well as the convenient location that made my visit to the World Trade Center a breeze.
First and foremost, I must commend the outstanding service of Receptionist Nipuni. Her warm welcome and efficient assistance during check-in set the tone for a truly memorable stay. Nipuni's attention to detail and genuine care for guest satisfaction made me feel instantly at home in this elegant establishment. Her professionalism and personalized service were evident throughout my stay, making every interaction a delight.
I also want to express my gratitude to Front Office Bilal for his exemplary hospitality and impeccable service. Bilal's professionalism and dedication to ensuring a seamless guest experience were truly commendable. From handling inquiries with ease to providing valuable insights about the local area, Bilal's assistance was invaluable throughout my stay. His friendly demeanor and willingness to go above and beyond exceeded my expectations, leaving a lasting impression of excellence.
Furthermore, I cannot overlook the exceptional culinary experience provided by Anmol at the Feast restaurant. Each morning, Anmol greeted me with a contagious enthusiasm and expertly crafted latte customized to my preferences. His creativity and attention to detail transformed my breakfast into a culinary adventure, with innovative flavor combinations and beautiful latte art that never failed to impress. Anmol's passion for his craft and commitment to exceeding guest expectations truly elevated my dining experience to new heights.
In addition to the exemplary service, the Sheraton Grand Dubai's convenient location added to the allure of my stay. As I was in town for an exhibition at the World Trade Center, the hotel's proximity to this venue was incredibly convenient, with just a few minutes' walking distance between the two. This strategic location not only saved me valuable time but also provided easy access to explore the vibrant surroundings of Dubai.
In conclusion, my stay at the Sheraton Grand Dubai was nothing short of extraordinary, thanks to the exceptional service provided by Receptionist Nipuni, Front Office Bilal, and Anmol from Feast restaurant. Their professionalism, attention to detail, and genuine warmth exemplify the epitome of hospitality. Coupled with the hotel's convenient location near the World Trade Center, I wholeheartedly recommend the Sheraton Grand Dubai to anyone seeking a luxurious retreat in the heart of Dubai. I eagerly anticipate my next visit, knowing that I will be greeted with the same level of excellence and warmth that made this stay unforgettable.
4.6/5
Outstanding
IIpek EmilyMy husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!
4.5/5
Excellent
KKenneth RonaldThis was my first stay at this hotel since it was rebranded, however I have stayed over 60 nights in the past 8 years when it was a Hilton branded hotel. The ownership of the hotel hasn't changed, just the branding.
So, with all that said, all I can really do is compare it to the hotel it used to be. The hotel closed for like 6 months last year and did some renovations, reopening as the Golden Sands Hotel Creek. Still a great location near the airport (DXB) but far enough out of the flight path that aircraft noise isn't really an issue. The hotel is now alcohol free.
The main renovation I noticed was all new carpeting throughout and a new pool deck on the top floor. The carpet color scheme is a bit odd, with lots of light colors that already are showing stains and marks. It is a DEFINITE improvement from the old carpet which was very dated. The lobby is nice and sparkly but I always recall it was that way. The rooms were exactly the same with reupholstered furniture (still the same chrome framing and styling) and the glass top desk, wood style cabinets and black tile bathroom.
I was on the 8th floor in a ”Creek View” room (yes, I could ”see” the creek) but what I really saw was the huge LED info sign on the Chamber of Commerce building that I think might be new since I last stayed in April 2021. It was really an annoyance and reminded me more of Las Vegas than Dubai. The bed was comfortable but I'm unsure if it has been replaced.
Other things I noticed: bathroom sinks still drain slow; there is no way you can take a shower without partially flooding the bathroom floor; I think they removed a phone; they moved the Qibla compass from the glass desktop to the ceiling. Looks like they removed the sheer curtains and perhaps have replaced the blackout curtains.
What has really changed was the pricing. I paid almost double per night from what I paid in the past,
Check in was the same, always a bit slow. Since I booked through a travel site who required prepayment, all I had to pay for was the nightly some-sort-of-tax-or-fee which I was aware of. They didn't ask for nor perform a charge on my credit card so I could charge things to my room, which I found out the next night when room service ask for payment. I went the front desk the next morning and made the arrangement but somehow room service never could see that it was done so I had to pay at the time of food delivery.
I thought I was told at check in that rooms would be serviced daily but I had to call daily and they always took the used towels but never gave me clean ones until I called back. I was either asking for the wrong thing or there is a serious training issue.
Otherwise the room was fine although they did add a Do Not Disturb/Clean Room/Doorbell panel at the door.
The breakfast buffet was nice, lots of variety and it seems more Middle Eastern style items which was great, but also very suitable Western Style foods in plenty. I frankly only ate the breakfast buffet once in the past, almost always eating breakfast and a light dinner and aperitif in the Executive Lounge (which is now closed but looks exactly the same through when you look in).
So, here's the bottom line...... The hotel is nice, clean, a bit updated and still a nice boutique hotel in the Deira district, close to the airport and a larger souk A great view of the city and Dubai creek from the pool deck. If you stayed there when it was a Hilton, you will probably be a bit disappointed. The staff seemed nice, attentive, but somewhat untrained. Getting a simple document printed turned out to be a challenge and the business center was closed for some reason that didn't make sense to me. I will probably not stay there again and return to the Sheraton up the street. (which a staff member told me to go if I wanted a beer). Otherwise, give it a try and check it out for yourself!
PS: Did I mention it was alcohol free? :)
4.4/5
Excellent
AAnonymous UserLove my stay here. The amenities are the best. The location is great, near the Finance Center Station. A few eateries, mini markets and a pharmacy surrounded the hotel.
4.4/5
Excellent
GGuest UserHighly recommend this place for any person. They got everything you need covered. The staff is very friendly and very kind. If you need any advice about places to visit or things to do while you are there, ask from Mahesh (a guy works there). He'll be very informative and specific about the places according to the time you have. Another perk is that the hotel is closer to a metro station and also surrounded by the Dubai creek. As this place is situated somewhere like the middle of Dubai, it is very easy to access anywhere you need. Rooms are clean and neat. Can easily accessible through lifts and NFC system. Do also have the mini bar option and dine in from room option. Food is also nice and tasty.
4.1/5
Very Good
GGuest UserI stayed in room 503 room is to much good and clean comfortable bed clean and nice bed linen room is having good fregrence washroom flooring is also good piyu nagesh vikrant was also very good taken good care of us Nilesh and Narendra was also nice to us Mr.Mjai was nice guy kulbhushan and rochak given nice service by there guys given us memorable stay.Azaliya breakfast was good augustino and rudra was also very good
4.1/5
Very Good
GGuest UserI had an amazing one night stay at the QE2 - as a Brit now living in Austrália the QE2 has a special place in my heart - never as a Cunard ship could I have afforded travelling to New York - now I could and the ship is sparkling - the renovation is fantastic throwing you back to the heyday of her life - the service was fantastic the food and drink authentic and worth the stay! My wife says I better come back with her
4.1/5
Very Good
VVarunI stayed at Grand Excelsior hotel Al Barsha one night in Dec 2022. What an amazing hotel. I was greeted with such kindness and this continued throughout my stay. I booked the king room and my room was situated on the 6thfloor. The room was fantastic. Clean, modern, and had a fantastic view over .The rooms were big for dubai standards. I can’t complain about this hotel.
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