Hotels near Dubai Duty Free (CB Jo Malone), Dubai
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Deira | 2.92km from Dubai Duty Free (CB Jo Malone)
A stay at ibis Deira Creekside Dubai places you in the heart of Dubai, a 1-minute drive from City Centre Deira and 5 minutes from Dubai Festival City Mall. This family-friendly hotel is 3.4 mi (5.4 km) from Dubai Museum and 3.8 mi (6.1 km) from Gold Souk.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite at Bistro Domino, one of the hotel's 2 restaurants, or stay in and take advantage of the late night room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a computer station, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 365 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Ppearline tan 2024.05.13
We managed to book a room after being stucked in the airport for more than 48hours without shower and sleep. Thank God for your hotel. It was such an amazing experience.Nice breakfast.Though the room is simple but it is more than enough for the both of us. Will definitely come back again even we visit Dubai.
Good location and the price is super reasonable.
Excellent
382 review
4.4/5
Price from
₹ 7,046
per night
Dubai International Airport Area | 3.65km from Dubai Duty Free (CB Jo Malone)
Located in Dubai (Al Qusais), Hampton by Hilton Dubai Airport is within a 10-minute drive of City Centre Deira and Dubai Festival City Mall. This hotel is 7 mi (11.2 km) from Gold Souk and 7.3 mi (11.8 km) from Grand Mosque.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle.
You can enjoy a meal at All Day Dinning serving the guests of Hampton by Hilton Dubai Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
Make yourself at home in one of the 420 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
CChloe Lynn 2023.12.22
The location is good, nearby airport and MRT. When I reached the hotel I was told that the room reserve to me is double bed, but I’ve booked twin room. The receptionist told me he managed to give me twin room non smoking. When I reached the room it totally smells like cigarettes smoke that provoke my asthma. When the housekeeping come to spray air freshener, it didn’t go away. I requested for room transfer but they say that’s the only available.
No toilet amenities at all. The toilet bowl everytime I will sit it feels like it will fall as there’s gap from its attachment from the wall.
Breakfast items is almost the same every day only 1-2 items will change.
Receptionist are not helpful to your needs and when you ask something it’s like I owe them money when they reply. But housekeeping staff are nice and friendly
Excellent
307 review
4.3/5
Price from
₹ 7,093
per night
Deira | 3.98km from Dubai Duty Free (CB Jo Malone)
With a stay at Ramada Plaza by Wyndham Dubai Deira, you'll be centrally located in Dubai, within a 10-minute drive of Gold Souk and Dubai World Trade Centre. This 4-star hotel is 8.1 mi (13 km) from Dubai Mall and 8.4 mi (13.4 km) from Burj Khalifa.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, The Junction Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 250 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
HHasssy 2024.08.03
Here’s a structured review based on your input:
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The hotel's location is very convenient, being near the metro, making it easy to reach. The room was big and clean, which I appreciated. The bathroom was also very satisfying, equipped with a good-smelling shampoo, conditioner, and lotion. It was full of amenities, which made the stay even more comfortable.. Specially Thanks Mr.Eizard in front office.
We will back SOON....!!
Very Good
325 review
4.1/5
Price from
₹ 7,998
per night
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Bur Dubai | 5.76km from Dubai Duty Free (CB Jo Malone)
Holiday Inn Bur Dubai - Embassy District is perfectly located for both business and leisure guests in Dubai. The property offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, room service are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, additional toilet, carpeting, clothes rack, linens. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the fitness center, sauna, outdoor pool, massage, billiards. A welcoming atmosphere and excellent service are what you can expect during your stay at Holiday Inn Bur Dubai - Embassy District.
Kkhansalman 2024.07.14
Frequent visitor of this hotel because of its amazing location right next to Burjaman Mall and Metro station, Lulu super market and great number of other shops and stores. Though checkin is a bit slow process here but stay is nice.
Very Good
144 review
4.0/5
Price from
₹ 8,338
per night
Bur Dubai | 5.98km from Dubai Duty Free (CB Jo Malone)
Opened: 2020
Number of Rooms: 303 Guest Rooms, 131 Apartments, 24 Suites
At DoubleTree by Hilton Dubai M Square Hotel & Residences, we pride ourselves in caring about the little things that make big difference. From welcoming you with a warm cookie to engaging with our local community, we focus on the details that enhance your stay.
Located in the vibrant heart of Bur Dubai, our hotel offers stunning views of iconic landmarks like Burj Khalifa, Dubai Frame, and the Museum of the Future. With a modern design inspired by "Industrial Chic" and cutting-edge facilities, our hotel is perfect for both business travelers and vacationers.
458 distinct rooms, suites, and apartments, each offering a luxurious stay. Our rooms are designed to make you feel at home, featuring air-conditioning, minibars, and LED televisions. Enjoy a good night's sleep on our Select Comfort beds with down comforters and premium bedding. Stay connected with free wireless Internet and enjoy a range of satellite channels. Our bathrooms are equipped with either bathtubs or showers with rainfall showerheads and include complimentary toiletries.
You can savor exquisite meals at our signature restaurant, grab a quick bite at our café, or unwind with a drink at one of our two poolside bars. If you prefer dining in your room, we offer 24-hour room service. Start your morning with a delicious buffet breakfast, available daily from 6:30 AM to 10:30 AM for an additional fee.
To make your stay more enjoyable, we offer two outdoor swimming pools, a fully equipped fitness center, and soothing spa treatment rooms. Business travelers will find our business center, dry cleaning/laundry services, and 24-hour front desk very convenient. We also provide a roundtrip airport shuttle service for a fee and complimentary valet parking.
GGuest User 2022.10.09
Thank you so much to all the staff in Double Tree you made my family holiday an amazing experience.Your service is spot on. I have travelled and stayed in hotels around the world but I never met staff who showed so much willingness to make customers enjoy their stay. Our apartment was spacious and kept clean all the time, for breakfast we were spoiled for choice and thanks to an amazing “certified waitographer who helped is with a family photo every morning, its a pity I cant remember her name but if she sees the attached photo she will remember us. The ever smiling Jenny at reception welcomed us and made us feel at home immediately. Thanks to all the team, in the dinning room your job is difficult but you all kept wonderful smiles. The concierge team you guys were brilliant thank you all.I hope to meet some of you on my next visit. From a very satisfied customer
Excellent
183 review
4.5/5
Price from
₹ 11,239
per night
Sharjah City Center | 7.46km from Dubai Duty Free (CB Jo Malone)
When you stay at Novotel Sharjah Expo Center in Sharjah, you'll be in the business district, within a 15-minute drive of Dubai Mall and Gold Souk. This 4-star hotel is 11.6 mi (18.6 km) from Burj Khalifa and 6.2 mi (9.9 km) from Dubai Creek.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at All Day Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LED televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
GGuest User 2022.05.31
I had the best experience staying at novotel. My family they enjoyed very well and we will surely come back and recommend to other friends and families. Its agood hotel for families mostly the swimming pool is out door and they have a kids playing area which is very nice. Good and clean gym with good equipments and the services are super starting from the front desk upon checkin the stuffs are welcoming, smiling, and so helpful. The breakfast is super b and house keeping team are so professional. In general you guys really made my stay memorable can't wait to come back.
Excellent
121 review
4.5/5
Price from
₹ 28,197
per night
Sharjah City Center | 9.03km from Dubai Duty Free (CB Jo Malone)
With a stay at Golden Tulip Sharjah, you'll be centrally located in Sharjah, within a 15-minute drive of Gold Souk and Dubai World Trade Centre. This 4-star hotel is 7.4 mi (12 km) from Dubai Creek and 8.4 mi (13.4 km) from BurJuman Mall.
Take advantage of recreation opportunities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Tulip Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 264 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User 2023.03.15
Co located in a shopping and office building there is plenty on hand to assist a stay. The Carrefour Market on the ground floor opposite the hotel lobby is extremely handy. Unfortunately, it does add to the time spent in lifts as they traverse the shopping and office levels. The hotel is not flash and is a little tired in decor, but the staff are pleasant and helpful even though they may be short of numbers for the busy times. Breakfast in the Tulip Restaurant is a good spread with many varieties of food available including a live omelette station. It’s also a pleasant view over the lagoon. The 11th floor rooms are a good size but the view can be a little drab when faced with the empty office block. The decor tiredness reveals itself in the lingering smoke smell even though the floor is a designated non-smoking zone. As to overall value, I can’t really give any pointers as I didn’t pick up the tab for my seven night stay.
Excellent
43 review
4.4/5
Price from
₹ 9,524
per night
Jumeirah Beach | 9.15km from Dubai Duty Free (CB Jo Malone)
A stay at Al Khoory Executive Hotel places you in the heart of Dubai, a 3-minute drive from La Mer and 6 minutes from Grand Mosque. This hotel is 3.4 mi (5.5 km) from Dubai Mall and 3.5 mi (5.7 km) from Dubai Museum.
Don't miss out on recreational opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by SPICES, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 208 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
EEmin 2024.05.24
The hotel is very nice. The staff is very good. The only problem was that the room we stayed in had a heavy smell of humidity. Since we did not stay for a long time, it was not a problem. Thank you
Very Good
202 review
4.1/5
Price from
₹ 6,588
per night
Business Bay | 12.53km from Dubai Duty Free (CB Jo Malone)
Hilton Dubai Al Habtoor City is centrally located in Dubai, a 5-minute walk from Safa Park and a 3-minute drive from Dubai Aquarium & Underwater Zoo. This 5-star hotel is 1.8 mi (2.9 km) from Dubai Opera and 2 mi (3.2 km) from Burj Khalifa.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and free babysitting. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Grab a bite to eat at one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 3 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has facilities measuring 15339 square feet (1425 square meters), including a conference center. Free valet parking is available onsite.
Make yourself at home in one of the 1004 individually decorated guestrooms, featuring refrigerators and LED televisions. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Sseyed reza 2024.04.03
Very clean room and bathroom, good location, near downtown, hotel has shuttle to Dubai mall and beach 3 times in day
Breakfast was good and complete but restaurant was very busy,
The pool area is very beautiful and big and good bar, only the pool wasn't very clean
The lobby of hotel are big and good design but the carpet needs to change or washing
Staff are helpful
Excellent
156 review
4.4/5
Price from
₹ 24,404
per night
Al Barsha |
With a stay at The S Hotel Al Barsha in Dubai (Al Barsha), you'll be within a 15-minute drive of Mall of the Emirates and Burj Al Arab. This 4-star hotel is 11.4 mi (18.4 km) from Marina Beach and 7.1 mi (11.4 km) from Souk Madinat Jumeirah.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 246 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
AAkapapis 2024.07.01
Overall Experience:
The S Hotel Al Barsha offers excellent value for money with its modern amenities, comfortable accommodations, and prime location. Whether you're visiting Dubai for business or leisure, this hotel provides a welcoming and luxurious retreat in the heart of the city.
Pros:
Convenient location near major attractions
Comfortable and well-appointed rooms
Excellent dining options
Friendly and attentive staff
Cons:
Can be busy during peak tourist seasons
Limited parking space
Very Good
439 review
4.2/5
Price from
₹ 7,868
per night
Top Pick Hotels near Dubai Duty Free (CB Jo Malone)
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Check out our most booked hotels near Dubai Duty Free (CB Jo Malone) from the past 30 days!
No.1
4.4/5
846 reviewHoliday Inn Express Dubai Airport, an IHG Hotel
Dubai International Airport Area, Dubai | 0.31KM from Dubai Duty Free (CB Jo Malone)
"Close to airport""Offers pick-up/drop-offs"
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4.5/5
381 reviewPremier Inn Dubai International Airport
Dubai International Airport Area, Dubai | 0.3KM from Dubai Duty Free (CB Jo Malone)
"Offers pick-up/drop-offs""Close to airport"
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4.4/5
143 reviewMövenpick Grand Al Bustan Dubai
Dubai International Airport Area, Dubai | 1.52KM from Dubai Duty Free (CB Jo Malone)
"Great stay!""Friendly owner"
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4.5/5
469 reviewAloft Dubai Airport
Dubai International Airport Area, Dubai | 1.19KM from Dubai Duty Free (CB Jo Malone)
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663 reviewIbis Styles Dubai Airport Hotel
Dubai International Airport Area, Dubai | 1.66KM from Dubai Duty Free (CB Jo Malone)
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190 reviewGrand Mercure Dubai City
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268 reviewLe Méridien Dubai Hotel & Conference Centre
Dubai International Airport Area, Dubai | 1.35KM from Dubai Duty Free (CB Jo Malone)
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4.5/5
415 reviewAl Khoory Sky Garden Hotel
Deira, Dubai | 2.8KM from Dubai Duty Free (CB Jo Malone)
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52 reviewJumeirah Creekside Dubai
Dubai International Airport Area, Dubai | 1.95KM from Dubai Duty Free (CB Jo Malone)
"Convenient location""Easy to get around"
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4.0/5
121 reviewGrand Kingsgate Jaddaf Waterfront Hotel by Millennium
Bur Dubai, Dubai | 2.89KM from Dubai Duty Free (CB Jo Malone)
"Good Location"
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
SSheila the FavI've been in the hotel now for over 24days and mostly enjoyed my stay as the the hotel is clean, the bed is good, it smells fresh and the ambience is suitable for the price of UNDER Dh180 per night for this location. It's a really good short stay hotel but Safety is an issue and largely due to their neighbourhood.
I think that most of their hotel staff is good but watch out for sexism. They also need more training to respect consumer rights.
Also they have an issue with 'holding structure' wrt their insurance. It's now 2nd Oct 2022, so if you read this a few years later, this cld be a totally different hotel.
- Barsha Heights is an urban neighbourhood in transition. Not suitable for those a bit conservative as I am.
I seriously question the safety- marketing match for this property and would not deem it suitable for families with small kids.
1) the bathrooms aren't kid-friendly and easily over-splash. I changed to a room with a bath tub but the tub sides are too high and it's a safety hazard.
- aesthetics is good but Design is not their strong feature.
-The housekeeping staff does a really good job to wipe down the floors. These guys are good. Their senior management is also pretty good. Their overall staff in general is too inexperienced for Dubai standard.
2) the floor landings aren't well marked and some kid got off on the wrong floor and got scared and confused. I got him off on the right floor. I saw him later with his parents.
- most guests here are friendly and look out for one another. Another guest looked out for me too. It's a friendly and trustworthy space between most guests.
3) they don't put up signs that contractor work is happening. Can do better.
4) The front desk and F&B do seem to take the mickey out of solo female travellers, so be straight up on what you expect.
- Push back and know your legal rights. It's likely a cultural thing. Seen it here before decades ago too. It was wiped out then but clearly it's resurfaced. So do what you can or move to Abu Dubai or Sharjah.
5) excellent food deals! Heart of the hotel!
The food is quite good for the price. Not too oily, good selection. The breakfast per the entire week was dh200+ and comes with fresh omelletes, Asian, Indian and European as well as fresh fruit. They improved the coffee. Really good deal! Clean cafe since it's new.
The pub also has a good meal deals under Dh100 this Sept 2022. They change in October. Ask and know your consumer rights before ordering.
But like a few other Dubai restaurants, the plates and glasses smell of stale dish washer. They fixed it immediately so that's good. But no one else complained and that was surprising to me.
Potent cocktails. Good bar tender from Morocco and another from Philippines called Joseph.
6) don't stand outside to look for a cab. The Security came to get me a cab. It's safer.
Really good hotel for under Dh180 but the neighbourhood sets them back a bit. I've been here a while and thank the staff for a pleasant stay!
4.7/5
Outstanding
RRodeth AnnWe booked a staycation in Dubai to celebrate my birthday, hoping to enjoy some quality time together with my sister. Upon arrival, we were warmly greeted by Mr. Rodel, who assisted us with our luggage. He was extremely polite and accommodating, making us feel welcome from the very start.
However, our experience at the reception during check-in was extremely disappointing. When we approached Mr. Abdelrahman at the front desk, he requested our IDs. I provided my Emirates ID since the room was booked under my name. Unfortunately, my sister had forgotten her physical ID and asked if an electronic copy would suffice. He immediately said, “No.” She explained that she had forgotten her ID, and I asked what we should do since we had travelled all the way from Abu Dhabi. I asked if they would accept me but not my sister, what would be the point? His response was once again a firm, “No, we need a physical ID. We cannot do anything about that.”
Despite our efforts to explain the situation, he remained unyielding, insisting that only I would be accepted and not my sister. I was extremely frustrated and disappointed, so I requested to speak with the manager. Abdelrahman continued with the check-in process without further engagement. When the manager arrived, he explained that while the protocol does indeed require physical IDs, they would make an exception this time. My sister acknowledged that it was her mistake not to bring her physical ID, but the way Abdelrahman handled the situation was far from satisfactory. His repeated refusals, without offering any alternative solutions, were disappointing—especially considering this is a 5-star hotel. Proper customer service, particularly in the hospitality industry, involves more than just saying “No.” It requires understanding, empathy, and a willingness to assist guests to the best of one’s ability.
After check-in, we were assisted by Mr. Choi, who helped us with our bags and escorted us to our room. His professionalism and courteous demeanour were a complete contrast to our earlier experience. Mr. Choi, along with Mr. Rodel, Mr. Gaurav, and Mr. Rozaldo, truly stood out during our stay. They were all incredibly helpful, polite, and welcoming, and they deserve recognition for their excellent customer service.
Overall, our stay was pleasant, but the check-in experience left a negative impression. I hope the front desk staff receive further training in customer service, particularly in terms of empathy and problem-solving. A simple “No” is not the answer to every situation, especially when guests are looking for assistance.
4.6/5
Outstanding
GGuest UserWe had a one bedroom suite with a kitchen with sea view. It was very well equipped, with dishwasher and washing machine. Very comfortable bed. Very clean on arrival and cleaned every day with fresh towels etc. The hotel has excellent facilities - large restaurant area, gym and swimming pool. Breakfast choice was superb. It is very well located - short walking distance to the Tram (Palm Jumeirah station) and the monorail to the Palm. Most notably are the hotel staff who were always welcoming, polite and helpful -especially Main at the hotel reception who was very helpful when we needed a doctor
4.6/5
Outstanding
KKusalka HerathMy recent stay at the Sheraton Grand Dubai was an unparalleled experience of luxury and hospitality. From the moment I stepped into the lobby until the day of my departure, every aspect of my stay was meticulously curated to perfection. Allow me to share my heartfelt praise for the exceptional service provided by the remarkable staff, as well as the convenient location that made my visit to the World Trade Center a breeze.
First and foremost, I must commend the outstanding service of Receptionist Nipuni. Her warm welcome and efficient assistance during check-in set the tone for a truly memorable stay. Nipuni's attention to detail and genuine care for guest satisfaction made me feel instantly at home in this elegant establishment. Her professionalism and personalized service were evident throughout my stay, making every interaction a delight.
I also want to express my gratitude to Front Office Bilal for his exemplary hospitality and impeccable service. Bilal's professionalism and dedication to ensuring a seamless guest experience were truly commendable. From handling inquiries with ease to providing valuable insights about the local area, Bilal's assistance was invaluable throughout my stay. His friendly demeanor and willingness to go above and beyond exceeded my expectations, leaving a lasting impression of excellence.
Furthermore, I cannot overlook the exceptional culinary experience provided by Anmol at the Feast restaurant. Each morning, Anmol greeted me with a contagious enthusiasm and expertly crafted latte customized to my preferences. His creativity and attention to detail transformed my breakfast into a culinary adventure, with innovative flavor combinations and beautiful latte art that never failed to impress. Anmol's passion for his craft and commitment to exceeding guest expectations truly elevated my dining experience to new heights.
In addition to the exemplary service, the Sheraton Grand Dubai's convenient location added to the allure of my stay. As I was in town for an exhibition at the World Trade Center, the hotel's proximity to this venue was incredibly convenient, with just a few minutes' walking distance between the two. This strategic location not only saved me valuable time but also provided easy access to explore the vibrant surroundings of Dubai.
In conclusion, my stay at the Sheraton Grand Dubai was nothing short of extraordinary, thanks to the exceptional service provided by Receptionist Nipuni, Front Office Bilal, and Anmol from Feast restaurant. Their professionalism, attention to detail, and genuine warmth exemplify the epitome of hospitality. Coupled with the hotel's convenient location near the World Trade Center, I wholeheartedly recommend the Sheraton Grand Dubai to anyone seeking a luxurious retreat in the heart of Dubai. I eagerly anticipate my next visit, knowing that I will be greeted with the same level of excellence and warmth that made this stay unforgettable.
4.6/5
Outstanding
IIpek EmilyMy husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!
4.5/5
Excellent
AAnonymous UserLove my stay here. The amenities are the best. The location is great, near the Finance Center Station. A few eateries, mini markets and a pharmacy surrounded the hotel.
4.4/5
Excellent
GGuest UserHighly recommend this place for any person. They got everything you need covered. The staff is very friendly and very kind. If you need any advice about places to visit or things to do while you are there, ask from Mahesh (a guy works there). He'll be very informative and specific about the places according to the time you have. Another perk is that the hotel is closer to a metro station and also surrounded by the Dubai creek. As this place is situated somewhere like the middle of Dubai, it is very easy to access anywhere you need. Rooms are clean and neat. Can easily accessible through lifts and NFC system. Do also have the mini bar option and dine in from room option. Food is also nice and tasty.
4.1/5
Very Good
GGuest UserI stayed in room 503 room is to much good and clean comfortable bed clean and nice bed linen room is having good fregrence washroom flooring is also good piyu nagesh vikrant was also very good taken good care of us Nilesh and Narendra was also nice to us Mr.Mjai was nice guy kulbhushan and rochak given nice service by there guys given us memorable stay.Azaliya breakfast was good augustino and rudra was also very good
4.1/5
Very Good
GGuest UserI had an amazing one night stay at the QE2 - as a Brit now living in Austrália the QE2 has a special place in my heart - never as a Cunard ship could I have afforded travelling to New York - now I could and the ship is sparkling - the renovation is fantastic throwing you back to the heyday of her life - the service was fantastic the food and drink authentic and worth the stay! My wife says I better come back with her
4.1/5
Very Good
VVarunI stayed at Grand Excelsior hotel Al Barsha one night in Dec 2022. What an amazing hotel. I was greeted with such kindness and this continued throughout my stay. I booked the king room and my room was situated on the 6thfloor. The room was fantastic. Clean, modern, and had a fantastic view over .The rooms were big for dubai standards. I can’t complain about this hotel.
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