Hotels near Excel Grand General Trading Wholesalers, Dubai

We reached there at 6PM, totally tiered and was expecting a comfortable room will be waiting for us. But it took about an hour for the staff to make the room ready. Don’t know what they had to do. After an hour of staying at reception we finally reached in room and saw both beds were joined. We requested them again to make twin beds as separate. It again took a long. All were good but services was below average

This hotel is in a great location, with excellent service, clean rooms and complete facilities. The breakfast is varied and delicious. The staff is friendly and helpful. Highly recommended!

I loved this hotel but I got so disappointed about how I’ve been served at my check out: once I’ve parked my car in front of the hotel door the guy literally took out my suite case from my hands while I was trying to fix it and this annoyed be a lot, at the check out there was a weird guy that was asking me some strange questions ( like, ‘have you already arrived?’ Which doesn’t make any sense since I’ve show my emirates ID and I’ve highlighted the I am living in UAE or questions about my booking or let me feel in faulty just because I’ve used my lunch break for checking in and he said that Check in was opening at 3.00pm only. I’ve came that was 2.30pm by the way..) and he was sooo slow. When I get back to my car the Valet parking was also strange and he was pretending to give me the parking ticket even when I’ve heavily explained that I was going back at work so no point to give me the ticket. The morning after I’ve complained that my shower drainage was smelling of moulds and my sockets weren’t working at all, the guy at the reception promised me that these issues would have been fixed but when I’ve came back at night time from work same problems were there and any eng team came at all for the whole day. As well the day after I’ve stayed in the room cause I’ve didn’t feel well and no one from reception called be for checking if the room was fine or I need to move. They just called me to go down and pay my extra night that I’ve regularly booked a day in advance and when I highlighted that ver service was poor they just offered me another room that I’ve accepted but wasn’t worth it 700 aed per night! I’m sad case I’ve came at the propriety 2 years ago and the service was awesome, it’s alarming how the standard has been dropped down but still you dare to charge so much.

Amazing place to stay. My kids and i loved the family room! Breakfast was yummy! Thanks to the cleaners Daoraojana and Manjula, the room kept well maintained despite my kids missing it around every night! The receptionists were so helpful. I can't remember all names but mr. Roshan and the Egyptian were extremely helpful! Hotel even called me after i check out because my kids forgot their story book. The hotel is few steps from the Dragon mart, so shopping was so easy! I will return soon to this hotel.

I came to this hotel more than five times, and every time it was better than a second. The hotel staff are excellent and they're very elegant, and every time I came to Fred, he helped me book, and I checked that because of him I loved staying here more than once, and all the staff in the Resphension and the Valley department are good, and including the staff member Sedon Mohammed in the Valley, is very respected.

My 4-night stay at Holiday Inn & Suites Dubai Festival City was superb although location wise it's quite far away from the convenience of metro. The cleanliness of the rooms and facilities exceeded expectations, ensuring a comfortable stay throughout. Buffet breakfast was a stand-out with plenty of choices and delicious choices. The service was impeccable, with staff going above and beyond to accommodate requests promptly and courteously. Additionally, the hotel's adjacency to the mall provided convenience for dining and shopping options, adding to the overall experience. I highly recommend Holiday Inn & Suites Dubai Festival City for travelers seeking a blend of luxury, convenience, and excellent service.

I had a good breakfast at the?restaurantand the staff was very good.I likethe way they doingthere work .Hanshu Ei and also Nitin was very helpingand nice?smiling faces. my friendlike the placevery much. and we will come?back againthe same place.Breakfastbuffet nice and the food all different all with good egg counter with chef

The leader met with foreign friends and booked this hotel. Next to it is the holiday inn and crown plaza. The big boss can stay here while others can stay in a relatively cheap hotel. There is a large shopping mall on three floors next to it, which is convenient for shopping and eating. There are also several There are Michelin restaurants to choose from, generally recommended, for food, accommodation and business negotiations.

Excellent stuff foods are very good I well come back thank you Crowne plaza festival my feforet hotel in dubai

Amazing hotel with wonderful friendly staff. From the moment you enter the hotel it is complete luxury. Rooms are huge and luxurious. All staff are friendly and helpful. Customer service is very high on this hotel’s priority. Situated on Al Jaddaf Marina near a new shopping mall and Dubai Arts Centre. The metro stop is also in walking distance of the hotel. This area is being developed and it lovely and relaxing . Will definitely stay again.