The check-in experience is poor. If the overall score is considered, it would be unqualified. It would be about 2 points. But the hotel's facilities and decoration are very good, so the price is so high. But the transportation is very inconvenient.
The twin family room booked is large. The single-bed room we were given when we checked in was small in size. We were told that the room we booked was not available.
My friend and I went to breakfast. The hotel staff led us to a table. We just sit down and suddenly, a waiter rushed to us and shouted rudely”this table is reserved!” My friend and I were astonished, did not know what happened. Then he made us leave and left us scared.
Luckly a nice young lady noticed us, and came to ask what happened and then led us to another table. We asked the young lady- why breakfast table was reserved? We've never heard of it~~ She didn't reply directly.
But even though the table was reserved indeed, the waiter could have tell us calmly, we would understand without any doubt. No need to shout out of malice.
We went to the restaurant for breakfast. The waiter took us to a table and sat down. As soon as we were seated, a male waiter rushed out and said very savagely that this table was reserved and forced us to leave our seats. My friends and I were stunned and stood there dumbfounded without knowing what was going on. Fortunately, a young waitress saw us and asked us to sit down at another table. We asked: Do you also have table reservations for breakfast? The waiter didn't answer directly.
But even if the table was actually reserved, the waiter could have said it nicely and there was no need to be so malicious.
This is a hotel with terrible service and the room rates are so expensive it's not worth it. Will never come again. Personal lessons for your reference
Very Good
348 Reviews