Palace Dubai Creek Harbour Reviews

Response from Property: Dear EmWade,We are so delighted to read your kind comment. It is truly amazing to know our guests have a wonderful time during their visit. We all look forward to having you once again very soon.Kind regards,EmineManagement Office

Response from Property: Dear Guest User,Thank you for your feedback! We’re glad to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon for another great experience!Warm regards,EmineManagement Office

Response from Property: Dear Meeshhh,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our amazing amenities and found our staff to be friendly and welcoming. It’s wonderful to know that you appreciated our beautiful, peaceful location.We look forward to welcoming you back for another relaxing stay!Warm regards,EmineManagement Office

Response from Property: Dear AbdullaUAE,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your clean and spacious room, as well as our great service. Your satisfaction is our priority, and we appreciate your kind words.We look forward to welcoming you back for another fantastic stay!Warm regards,EmineManagement Office

Response from Property: Dear Anonymous User,Thank you for your perfect rating! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us!We look forward to welcoming you back soon for another great experience!Warm regards,EmineManagement Office

Response from Property: Dear Yousef,Thank you for your perfect rating! We’re thrilled to hear that you enjoyed our surroundings, amenities, cleanliness, and service. Your feedback means a lot to us!We look forward to welcoming you back soon for another great experience!Warm regards,EmineManagement Office

Response from Property: Dear Guest User,Thank you for taking the time to share your detailed feedback about your recent stay with us, especially as it was such a special occasion during your honeymoon. Please accept our sincerest apologies for any inconvenience or dissatisfaction you experienced during your stay.We are deeply sorry to hear that your check-in experience did not meet your expectations. Your concerns regarding the wait time, lack of welcome drinks, and perception of service are taken very seriously. We assure you that all our guests are valued equally, and we will review this matter thoroughly to address any gaps in our processes and ensure such instances are avoided in the future.It is concerning to learn about your observations regarding hygiene and the availability of amenities. We hold cleanliness and attention to detail as top priorities, and your comments about bugs and insufficient tissue supplies have been shared with the relevant teams for immediate action and improvement.As a newer property in a growing district, we strive to provide a blend of comfort and exceptional service that matches our guests' expectations. We regret that this was not reflected during your stay and appreciate your honest feedback.We value your input and would welcome the opportunity to make things right should you choose to stay with us again. Please let us know if there’s anything we can do to regain your trust and confidence in our services.Warm regards,EmineManagement Office

Response from Property: Dear Guest User,Thank you for sharing your feedback about your recent stay with us.We are pleased to know that you enjoyed the spacious and clean room, excellent service, and the beautiful river view. Our team works hard to provide a comfortable and memorable experience for all our guests, and your kind words are truly appreciated.We do understand that the surrounding construction may have impacted your experience slightly, and we apologize for any inconvenience caused. We hope to welcome you back in the future when the area will be even more vibrant and developed, enhancing your experience further.Thank you once again for choosing to stay with us.Warm regards,EmineManagement Office

Response from Property: Dear Guest User, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our nicely decorated hotel, spacious rooms with balconies, and extensive breakfast. It’s great to know that our staff, especially Lize and Imani, provided you with friendly service.We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay!Warm regards, Emine Management Office

Response from Property: Dear harry303030,Thank you for sharing your positive experience with us! We're glad to hear that you found the room comfortable and enjoyed our breakfast offerings. It's wonderful that you found value in your stay, and we truly appreciate your feedback. We understand that our location is a bit further from the city center, but we're happy that our proximity to the airport was convenient for you. We look forward to welcoming you again for another enjoyable stay! Warm regards, Emine Management Office

Response from Property: Dear Moza,Thank you so much for your heartfelt feedback! We’re thrilled to hear that you had a very nice stay and that Sahar made such a positive impact on your experience. We will be sure to pass along your kind words to her—she truly is a wonderful member of our team and always goes above and beyond for our guests.We appreciate your recognition and look forward to welcoming you back soon!Warm regards,EmineManagement Office

Response from Property: Dear Kgezhiwangpingdiansha,Thank you for taking the time to share your feedback. We are delighted to hear that you had a very good experience during your stay with us.Your kind words about our service and the comfort of our newly designed rooms are greatly appreciated. Our team strives to create a welcoming and relaxing atmosphere for all our guests, and it’s wonderful to know that we met your expectations.We look forward to welcoming you back for another comfortable and enjoyable stay in the near future.Warm regards,EmineManagement Office

Response from Property: Dear Guest User,Thank you for your wonderful feedback! We are thrilled to hear that you had a perfect stay and that our ambassadors provided you with exceptional service. We will be sure to pass along your kind words to them.We look forward to welcoming you back soon!Warm regards, Emine Management Office

Response from Property: Dear Anonymous User,Thank you for your feedback! We’re delighted to hear that you appreciated the personalized service we offer and that it exceeded the standard expectations of larger chains. We’re glad the proximity to the airport was convenient for you, even though other areas were a bit farther.We hope to welcome you back for another delightful and unique stay!Warm Regards,EmineManagement Office