Banyan Tree Dubai Reviews

In general, the hotel is in line with the price, for which I paid with a half broad by USD380 for a bliss room. There are a few small service happening to me. Drains of the washbasins clogged. Facial tissue was not refilled. Reception doubled unintentionally charged me the room fees. Wireless internet connection is too slow, which I could not browse websites. A security guy told me the Demon Duck restaurant closed down at the time when I ask him an assistance of finding where the restaurant is. Others, except for those mentioned, are expected.

Every member of staff is ‘on brand’ from the minute you arrive to the time you leave. Exceptional service with a smile from every team - no one can do enough to help you! Great restaurants, menus that cater for all, great rooms and location. Banyan Tree is first class!

The hotel is great. The handsome guy at the front desk upgraded us to the presidential suite. I was so happy. It was a special surprise gift. The hotel is very new and there are many shopping malls around.

The service is very good. The hotel is very comfortable. You can order your own breakfast, which is also very rich. The beach is open until 8 o'clock, which is a bit early. It is a bit far from the city center. There are three restaurants. It is suitable for pure play hotels.

Good service, great view, rich breakfast

The hotel is new, very clean, tall and grand, the sailboat is first, this is second, I will definitely come back

Excellent hotel and service, very friendly staff and delicious breakfast

The staff are amazing cleanliness is to the point everything here just calls for THE BEST STAY EVERERR

Exceptional hotel. Can’t fault anything with our stay. The hotel, rooms, food, service, staff etc 100%. The cleanliness of this hotel is unbelievable. Stayed when it was Caesars Palace & the standards have not changed I pleased to say. The staff in breakfast area were super efficient.

I came here to have a little gateway from the city life and this place is amazing Thank you to all the staff Receptionist Praju helped me a lot for every request… breakfast was perfect Thank you again all of you and see you soon

Lovely room with sea views and great service. Jamie at front desk helped with early checkin and I had an amazing room on the top floor. Everything was perfect during the stay and the gift on check out was a nice gesture. The spa, although under renovation, offered lovely treatments. The room cleanliness and diffuser oil burners all add to a tranquil experience.

Beautiful hotel, the room was fantastic and service was excellent, very relaxing holiday, added touches like constant drinking water brought to you around the pool or on the beach was very welcome especially in Aug heat. Big shout out to Deepak who worked on the beach, he couldnt do enough for us, he was great!! Altogether an amazing holiday!! Thank you

Overall, the hotel provided a truly exceptional 5-star experience. The location was absolutely wonderful, making it easy to explore the area. The food was perfect in taste and presentation, catering to all preferences. Room cleaning was impeccable, with attention to detail. The staff was incredibly caring and polite, delivering service that deserves a perfect 5+ out of 5. This hotel is undoubtedly the best option to choose while visiting Dubai, ensuring a memorable stay! 🤩

Very nice hotel and excellent staff ! From the reception to the doorman and the cleaning team they are beyond exceptional really and we went to a lot of prestigious hotels ! keep going ! The breakfast buffet and kitchen are DELICIOUS AND VARIOUS and the dinner at the Alizée restaurant is also very very good