Tianran
October 5, 2024
Very bad!!! We left the hotel on the 1st. We forgot to take my daughter's two chinchilla dolls because we had already left for Abu Dhabi. We called the hotel to help find them. We called twice and said we had to wait for a reply, but we didn't get a reply. They ignored us. We returned to Dubai on the 5th today and immediately went to the hotel to ask. Of course, we didn't find them after so many days. The hotel's feedback mechanism is too poor. There was no reply for three or four days. Would it be easier to find them if we looked for them immediately? When we asked at the hotel, they also acted as if the two dolls were not important. My daughter has been with her since she was a child. They are very important to her, otherwise they wouldn't call and go to the hotel to ask. They suspected that we didn't call (showed them the call records) and said that my domestic phone number couldn't be dialed. It's all nonsense. The phone and email address were registered when we checked in, but they said they couldn't be dialed at this time. Also, the hotel facilities say that there is snorkeling, but there is none at all. Don't be fooled. They say that you have to go to Four Seasons to have it. Don't write about it. Staying in Bulgari and going to Four Seasons facilities is really rare. I thought it was available at that time, so I booked this hotel. The beach is very small and the breakfast is very average. It's not that the utensils are beautiful, but everything is delicious. Don’t be misled by Xiaohongshu, it’s full of advertisements.
Original TextTranslation provided by Google