Madinat Jumeirah - King Salman Bin Abdulaziz Al Saud St - Umm Suqeim, Al Sufouh, Dubai, Emirate of Dubai, 75157, United Arab EmiratesView Hotel Details
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Jumeirah Al Qasr Dubai Guest Reviews
4.6/5
Great
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.4
Cleanliness4.7
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All reviews(114)
Positive reviews(112)
Reviews with photos/video(66)
Great service(50)
Awesome stay(42)
Awesome rooms(27)
Delicious breakfast(16)
Loved the beach(13)
Clean and tidy(12)
Classy environment(11)
Close to amusement park(10)
Negative reviews(2)
Kristina Asatiani
Arabian Deluxe Room
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 16, 2024
As usual best service, best hotel in Dubai😊
Guest User
Arabian Deluxe Room
Stayed in Sep 2023
Couples
11 review
5.0/5
Outstanding
Posted on Sep 12, 2023
It’s a 7 star , best hotel , has everything, beach is beautiful, pools are huge , staff friendly , stayed in for 4 nights never left the property
6/9
Brandar
Arabian Deluxe Room
Stayed in Aug 2023
Family
19 review
5.0/5
Outstanding
Posted on Aug 7, 2023
A very nice resort and my family spent a really wonderful time there, we toured the inside lagoon, it’s beautiful; sunset of Jumeirah beach is amazing, love it so much!
6/8
Guest User
Arabian Deluxe Room
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 29, 2022
One of the best hotels in Dubai, location at the foot of the burj al arab which gives a magnificent setting… the service of this hotel deserves 5 stars. A quality of service that you have to experience to believe.
Guest User
Arabian Deluxe Room
Stayed in May 2023
Couples
27 review
4.0/5
Very Good
Posted on May 27, 2023
Shower room water sometime hot sometime cold
🐵hounuobeier
Arabian Deluxe Room
Stayed in Sep 2023
Couples
9 review
4.7/5
Amazing
Posted on Oct 11, 2023
Nice room and facilities.
Guest User
One Bedroom Arabian Suite
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Good hotel
Wakizou
Arabian Deluxe Room
Stayed in Aug 2022
Business travelers
280 review
5.0/5
Outstanding
Posted on Sep 1, 2022
No comment for this hotel for the moment
Qingtianbaobaoailvxing
Arabian Deluxe Room
Stayed in Oct 2024
Family
65 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Very good, top service. Among the 4 hotels in the castle, the palace feels the most like a vacation. It is intertwined with the villa area and is surrounded by rivers. You can take a boat for a walk. The swimming pool is also super large. There is a connecting road to walk to the market. It was very convenient to have a Chinese lady to help when checking in. There are very few Chinese people in the whole hotel. The Greek restaurant in the market is particularly good, and the valet parking is very comfortable.
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Nuolasenlin
Deluxe King Room with Ocean View
Stayed in Aug 2024
Family
18 review
5.0/5
Outstanding
Posted on Sep 3, 2024
👍👍👍Jumeirah Al Qasr Dubai Hotel is absolutely beautiful, like living in One Thousand and One Nights, the sea view room has an amazing sea view, there is also a sofa bed, equipped with a water park, beach, swimming pool, water bus, traditional market, it feels like you can stay in the hotel for two or three days... The main breakfast restaurant is highly recommended (the other French breakfast restaurant French reviera by the pool is not good, don't go there), the service is first-class
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6/16
Guest User
Deluxe King Room with Ocean View
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel environment is really great, with castle-like architecture, the entire coastline, unlimited entry to Crazy Vidi, and I also met a Chinese lady named Jiao, who provided warm service and patient explanations. If you are not good at speaking, you can find Jiao at the front desk. She said she looks forward to serving more Chinese people and hopes that the lady can work smoothly abroad.
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Guest User
Arabian Deluxe Room
Stayed in Oct 2024
Family
36 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The room is full of Arabian style, the environment and location are excellent, all the staff are friendly and enthusiastic, and it is a super five-star experience. Guests can take the Arabian boat for free, and the hotel is full of scenery.
The service is very humane, especially the night bed service, there are small gifts that change every day, and there are gift bags for children who stay with them, which fulfills the children's princess dream.
The only shortcoming is that although I sent an email 3 days in advance and hoped to check in at 12 o'clock, on the actual day of check-in, the flight changed and I arrived at the hotel to check in at about 2:30. After 3 o'clock, it took another 40 minutes to get a room, especially with children, it was really tiring.
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Qiqifei
Arabian Deluxe Room
Stayed in Sep 2024
Family
17 review
3.5/5
Posted on Sep 29, 2024
I stayed at the Summer Palace a few years ago and liked it very much. This time I took my family to the Royal Palace. The experience was very bad. It took a full 50 minutes to check in, and the system and efficiency were extremely low. The bathroom drain was blocked and the water filled the whole room. The service was also very average, and I didn't feel any enthusiasm. There were also few choices for breakfast.
But the overall environment is good, the Persian Gulf, the beach, the artificial canal, and the boat ride is beautiful and comfortable.
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Guest User
Arabian Deluxe Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Very satisfied, good service, good breakfast, you can play in the water park ~ It is also convenient to go to the market, I will choose to stay here again
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Guest User
Arabian Deluxe Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 2, 2024
The first time I stayed at the hotel, they gave me chocolates. I took a few boat trips. The first one was especially good. They stopped at a good place for taking photos and told us the angles to take photos of the sailing hotel. The French buffet breakfast was average.