Mövenpick Jumeirah Beach Reviews
Mövenpick Jumeirah Beach
Jumeirah Beach Residence - Dubai Marina, Dubai, Dubai Emirate, United Arab EmiratesView Hotel Details
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Mövenpick Jumeirah Beach Guest Reviews
4.4/5
Very Good
56 review
Verified reviewsLocation4.4
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(56)
Positive reviews(54)
Reviews with photos/video(7)
Awesome stay(23)
Great location(18)
Friendly owner(14)
Clean and tidy(7)
Negative reviews(2)
Milena2
Superior Twin Room - Non-Smoking
Stayed in May 2024
Family
17 review
Very Good
Posted on May 17, 2024
I won’t be back for sure, it’s not 5*, maximum 4. The food is poor, the water doesn’t taste like it comes from the tap, there is no beach and it’s a bit long to go to the public one in the heat. they themselves send you to the beach to the right of Hilton, but the beach guards there whistle and won’t let you in, so it’s better to go to the end of the beach on the left there and the water is cleaner).
6/7
Response from Property: Dear Milena, Thank you for taking the time to share your feedback online following your recent stay with us. I am sorry to read you were not fully satisfied with your stay and our facilities. I do hope that despite this you had an enjoyable time and that we will have the pleasure to welcome you back again for an even more pleasant stay. Kind Regards, Alix LoyerDirector of Operations
Bannanza
Deluxe King Partial Sea View
Stayed in Feb 2024
Couples
20 review
Outstanding
Posted on Feb 27, 2024
Wonderful hotel with an extremely (and I'm underlining it! - extremely!) attentive, careful and friendly and helpful staff. Clean, cosy room, perfect location in the middle of Marina area with plenty of things to do/go/eat around. Strongly recommend!
Response from Property: Good morning, Thank you very much for taking the time to post this review online following your recent stay in Movenpick Hotel Jumeirah Beach. It is a pleasure to read you had a comfortable stay and that you particularly enjoyed our hotel location and cleanliness. Thank you also for highlighting the high quality of service provided by our teams. I will indeed pass on your kind words to themWe look forward to having the opportunity to welcome you back soon, Warm Regards Alix LOYER Front Office Manager
Joe agahari
Superior King Room - Non-Smoking
Stayed in May 2024
Couples
5 review
Posted on May 17, 2024
I had agood stay at movenpick , Mona the receptionist is doing excellent job. We were given 2 coupon for try movenpick ice cream and allocated nice and clean room. The only thing that not up to standart is cigarettes smell ans smoke from sorts bar that open the door to lobby. And people outside lobby that offering illegal taxi which is very annoying!
Response from Property: Dear Joe Agahari, Thank you for sharing your feedback with us. We are delighted to hear that Mona provided such a high level of service during your stay. We appreciate your mention of the issue regarding the cigarette smell and smoke from the sports bar, as well as the nuisance caused by unauthorized taxi services. We will address these concerns promptly to ensure a more pleasant experience for all our guests. Kind Regards, Alix Loyer Director of Operations
Guest User
Superior King Room - Non-Smoking
Stayed in Aug 2023
Family
7 review
Outstanding
Posted on Aug 23, 2023
Was nicely located. There’s a shuttle bus to the mall as well. I love the chocolate buffet. The front office was very nice and accommodating when I requested for late check out cos we will have a very late flight. Room is very spacious and comfortable too.
Guest User
Superior King Room - Non-Smoking
Stayed in Jan 2024
Family
5 review
Outstanding
Posted on Jan 27, 2024
Great location, lots of restaurants and activities. Nice rooms.
Just breakfast was average it could be better.
Response from Property: Good morning, Thank you so much for taking the time to post this review online following your recent stay in our hotel. It is a pleasure to read you had a comfortable stay and that you particularly enjoyed our hotel location.I have noticed your comment about our Breakfast offer and will indeed share it with respective management so that we can look into improving it for all our guests in the future. We look forward to having the opportunity to welcome you back soon, Warm Regards Alix LOYER Front Office Manager
Guest User
Superior King Room - Non-Smoking
Stayed in Dec 2023
Family
1 review
Posted on Jan 1, 2024
My stay was terrible. Very bad service. Rooms very poor when it comes to towels, cotton, classes for bathroom, tooth brushes, bathrobe…. I had nothing of all of this. I called to speak to a supervisor… The supervisor did not want to speak to me. Plus they did not give me a key to room and made me wait tell 4:30 pm. So I don’t advice visitors to go there.
Response from Property: Good morning, Thank you for taking the time to share your feedback following your recent stay with us. I am so sorry to read that we did not meet your expectations on this occasion, the experience you describe is indeed not up to the high quality of standard and care we strive to provide to all our guests. Please rest assured that we will be looking into this incident immediately so that we can ensure such experience does not reoccur.Should you wish to discuss in person, please contact us at your convenience , it would be our pleasure to assist you as well with any future visit as I do hope that we will have the opportunity to welcome you back and restore your faith in our services.Sincerely,Alix LoyerFront Office Manager
Guest User
Superior King Room - Non-Smoking
Stayed in Mar 2024
Family
5 review
Great
Posted on Apr 23, 2024
We always enjoy our stays there, the staff is very kind and helpful.
Response from Property: Good afternoon, Thank you very much for taking the time to post your review online and for your kind words following your recent stay in our hotel, I do hope we will have the pleasure to welcome you back again soon!Kind Regards,Alix LoyerDirector of Operations
Нерсес
Superior King Room - Non-Smoking
Stayed in Aug 2023
Couples
3 review
Outstanding
Posted on Aug 16, 2023
Amazing place every time stoping here
BILAL
Superior Twin Room - Non-Smoking
Stayed in Jul 2024
Family
2 review
Very Good
Posted on Jul 9, 2024
Had a good experience overall
Response from Property: Dear Bilal, Thank you for sharing your positive experience with us. We truly appreciate your feedback and are glad to read you had an enjoyable stay. I do hope that we will have the pleasure to welcome you back soon, Kind Regards, Alix Loyer Director of Operations
Guest User
Superior King Room - Non-Smoking
Stayed in Jul 2023
Solo travelers
1 review
Outstanding
Posted on Jul 28, 2023
Everything was 100%
Cleaning was spot on
Staff was really nice kind and very polite
Just the noise from the building work going on across the road other than that can't go wrong with this hotel
Guest User
Superior King Room - Non-Smoking
Stayed in Jul 2023
Friends
30 review
Outstanding
Posted on Jul 9, 2023
Amazing stay with friendly and helpful staff and great location in Jumeirah beach residence. Seafood Dinner buffet was amazing. We were offered free late checkout which is a very kind of them. Highly recommended.
Amir
Superior King Room - Non-Smoking
Stayed in Jun 2023
Family
2 review
Outstanding
Posted on Jul 3, 2023
Wonderful hotel
Pool could do with being cleaned more often
And at night a lot of women floating around
Guest User
Superior King Room - Non-Smoking
Stayed in Jan 2024
Friends
2 review
Outstanding
Posted on Jan 21, 2024
All very good great staff great location
Response from Property: Good morning, Thank you so much for taking the time to post this review online following your recent stay in our hotel. It is a pleasure to read you had such a great time and that you particularly enjoyed our hotel location as well as the high quality of service provided by our teams. We look forward to having the opportunity to welcome you back soon, Warm RegardsAlix LOYERFront Office Manager
Arzanish
Superior Twin Room - Non-Smoking
Stayed in Jan 2024
Family
8 review
Very Good
Posted on Jan 29, 2024
Everything was clean and nice location
Response from Property: Good morning Arzanish, Thank you very much for taking the time to post this review online following your recent stay in our hotel. I am so happy to read you had a comfortable stay and that you particularly enjoyed our hotel cleanliness as well as our location.We look forward to having the opportunity to welcome you back again soon for another memorable visit.Kind Regards Alix LOYER Front Office Manager
Shely V
Deluxe King Partial Sea View
Stayed in Aug 2023
Friends
8 review
Outstanding
Posted on Aug 26, 2023
Hotel is so beautiful. Relaxing and accommodating hotel staff.