Aloft Dubai Creek

Aloft Dubai Creek Reviews

Aloft Dubai Creek

Baniyas Road, Deira, Dubai, United Arab EmiratesView Hotel Details
Aloft Dubai Creek
Aloft Dubai CreekAloft Dubai CreekAloft Dubai Creek
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Aloft Dubai Creek Guest Reviews

4.5/5
Great
140 review
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(140)
Positive reviews(137)
Reviews with photos/video(33)
Great service(22)
Clean and tidy(20)
Awesome rooms(18)
Easy to get around(16)
Convenient for shopping(13)
Close to airport(10)
Great value for money(7)
Delicious breakfast(7)
Negative reviews(3)
Anonymous User
Savvy King Room
Stayed in Feb 2024
Business travelers
22 review
1.0/5
Posted on Feb 3, 2024
The lady on the left has a prejudiced attitude towards Asians. I have made it clear that I have an exam the next day and may not be able to come back at noon. Can I check out an hour later? When he said no, I packed my luggage and put it away. At the door, he didn't ask for my permission or ask me. When I came to pick up my luggage, he kept arguing with me, saying that I didn't tell him and asked me to pay the room fee. It was really hard to understand. I said that I needed to find the manager, and she She said she was, and she always treated me with contempt. She stayed in a hotel for more than 1,000 nights for two days. Is this the way she treats Chinese people? Are you ******? I suggest students taking IELTS not to come here and affect their good mood for the day. 左边这位女士对亚洲人有偏见。我已经明确表示第二天要考试,中午可能回不来。我可以晚一个小时退房吗?当他拒绝后,我就把行李收拾好放好。在门口,他没有征求我的同意,也没有询问我。当我来取行李时,他一直跟我争论,说我没有告诉他,让我付房费。真的很难理解。我说我需要找到经理,她说她是,而且她总是用蔑视的态度对待我。她这两天在酒店住了1000多晚。这就是她对待中国人的方式吗?你是种族主义者吗?建议考雅思的同学不要来这里,影响一天的好心情。除了这个女人的其他一切我都给好评,建议大家别来了,华人并不友好,种族歧视。真的欺负人,
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team. At Aloft, we always strive to provide excellent service to our valued guests and we fall short this time. Furthermore, we can request you to share with us the details of your reservation to conduct a thorough investigation to improve our service and will ensure to address the issue accordingly.Sincerely,Zee BassilaHotel Manager
Lvxingsibianyouxia
Aloft King Room
Stayed in Oct 2023
Business travelers
38 review
5.0/5
Outstanding
Posted on Oct 11, 2023
1.Location is great, 10minutes driving from Dubai Airport ,cost around AED 30 2. Very big room,nice tablelight for reading, with seperate washbase,toilet, and place for shower ,all seperately, very nice design 3.The most considerate Gym inside hotel ,Amazing, you can try 24hrs on the 4th floor. 4. Delicious breakfast with lot of choices,I,like the Morrocan Tea,and perfect salad. 5.A pink table tennis is in front of Canteen on 2nd floor, you can play when food is being cooked. So nice !
6/18
Response from Property: Dear Martinlvxingsibianyouxia,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Rico78
Aloft King Room
Stayed in Feb 2024
Friends
48 review
4.7/5
Amazing
Posted on Apr 14, 2024
Great hotel. Fully recommend
6/8
Response from Property: Dear Rico,Thank you for your rating and review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Guest User
Aloft King Room
Stayed in Apr 2024
Family
1 review
3.0/5
Posted on Apr 19, 2024
Online you see the beautiful view of the creek but if you book the aloft room the view is extremely horrible. There's no photo of that view so the description is a bit deceisive. The view as shown is very overpriced. No opening windows old bathroom with lekkage. Don't get fooled by the pictures.
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team. At Aloft, we always strive to provide excellent service to our valued guests and we fall short this time.On the other hand, we wish that you had a wonderful stay in Dubai.Sincerely,Zee BassilaHotel Manager
Anonymous13
Aloft Twin Room
Stayed in Sep 2023
Family
39 review
4.0/5
Very Good
Posted on Sep 20, 2023
Stayed 3 days.. room is big in size and clean, housekeeping services are great and location is just next to the mall. Breakfast choices are very limited with not enough choices. Receptionist at the time of our check-in was not that accommodating.
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service. We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team.On the other hand, we hope you had a wonderful time in Dubai and we wish to welcome you again.Sincere regards,Zee BassilaHotel Manager
Patrick
Aloft Twin Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
When you travel for business, you have little time to wonder about things that do not add value to your business purpose. This facility took away those decisions and left me to focus on what had brought me all this way.
Response from Property: Dear Patrick,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Guest User
Savvy Twin Room
Stayed in Feb 2024
Solo travelers
1 review
3.5/5
Posted on Mar 3, 2024
The room was clean and comfortable, the staff was friendly and accommodating, and the amenities met my expectations. However, there were a few minor issues with Wi-Fi connectivity, but overall, it was a pleasant stay.
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service. We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team.On the other hand, we hope you had a wonderful time in Dubai and we wish to welcome you again.Sincere regards,Zee BassilaHotel Manager
HASSAN
Aloft King Room
Stayed in Feb 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 24, 2024
All staff are really nice and polite, good breakfast, just meters to city center mall
Response from Property: Dear Hassan,Thank you for sharing your experience at Aloft Dubai Creek.The team is glad to know that you found our hotel well-located in Deira and that you enjoyed the breakfast. We hope you had a wonderful time in Dubai and we wish to welcome you again.Sincere regards,Zee BassilaHotel Manager
Momo87
Savvy King Room
Stayed in Aug 2023
Friends
55 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Very very very very very good location and service.
Response from Property: Dear Momo,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
SY LIM
Aloft King Room
Stayed in Apr 2023
Couples
10 review
4.2/5
Very Good
Posted on Apr 27, 2023
Hotel is near to the airport but far from many other places. Had issue when I first check in to hotel, aircon not working. Had to get them to rectify it, they managed to change us to another room so issue with solved! Had very good services with their front desk staff (Kievna and Ximena) 👍🏼👍🏼
Response from Property: Dear Sy,Thank you for your rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Mohammad Karima
Aloft King Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 21, 2023
My stay was really unforgettable and will recommend my friends, room was clean and comfortable , location was great and easy access to many places, thanks to team
Response from Property: Dear Mohammad,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Aileen Mandasoc
Aloft King Room
Stayed in Jun 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Excellent hotel! Very nice place!
Response from Property: Dear Aileen,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Ar Asri
Aloft Twin Room
Stayed in Jan 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 30, 2023
We are a couple travel to Dubai for business. We decided to stay at Aloft Daera because of the location; near to the airport and close to Naif and Mirdif. It is also located inside Diera Shopping Mall. All in all, I would say the locatian is the best for this price. The staff is also very friendly. The receptionist Annette is very helpful, we really appreciate her kindness making sure our room in order. Also the concierge is also very helpful.
Response from Property: Dear Ar,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Guest User
Aloft King Room
Stayed in Jun 2023
Couples
26 review
4.2/5
Very Good
Posted on Jun 28, 2023
One of the best locations in Dubai, as it is just within Diera City Center mall, with direct entrance to the mall. Staff are nice , the room is good, medium size but the price was great as it was off season . If you are planning to go shopping and for food , this is a good choice for you . Metro station very close as well.
Response from Property: Dear Guest,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Khedr
Aloft King Room
Stayed in May 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on May 9, 2023
My stay is very good Goog staf Room service goog Nice location All is very goog Inccid Deira city center Breakfast nice I am happy to choose this hotel And thank you trip .
Response from Property: Dear Khedr,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager