Armada Avenue Hotel - Formerly Armada BlueBay Hotel

The room facilities are very poor, with rust everywhere. Only one bath towel is provided every day, and it is not changed the next day. It is simply folded and placed in the original place. If you don't look carefully, you can't tell that the bath towel has not been changed. And there are only two types of water: extremely hot or extremely cold. I called the front desk every day to change it, but it just didn't move. The breakfast is even worse. It is not as good as the breakfast of domestic chain hotels. The snacks are dry, the fruits are not fresh, and there is a pungent smell everywhere. Such a hotel is only 150 yuan in China. It is recommended that Ctrip should make a good rectification, which seriously affects the brand image! The room facilities were very poor, with rust stains everywhere. Only one bath towel was provided daily, and it wasn’t changed the next day—they just folded it back in place, making it hard to notice that no new towel was given unless you looked closely. The water temperature was also a problem, alternating between scalding hot and freezing cold. We called the front desk daily to fix it, but nothing was done. The breakfast was disastrous, worse than those at budget chain hotels in China. The pastries were dry, the fruit was not fresh, and there was a strong, unpleasant odor everywhere. A hotel of this standard in China would cost only around 150 CNY. I urge Ctrip to address these issues seriously, as they severely damage the brand’s reputation!