Sheikh Zayed Rd - Trade Centre - Trade Centre 1, Trade Centre, Dubai, Emirate of Dubai, n/a, United Arab EmiratesView Hotel Details
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Emirates Grand Hotel Guest Reviews
3.6/5
284 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.3
Service3.5
Cleanliness3.4
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All reviews(284)
Positive reviews(245)
Reviews with photos/video(105)
Awesome stay(42)
Easy to get around(25)
Convenient location(25)
Amenities were average(22)
Friendly owner(21)
Close to metro(21)
Loved the view(8)
Great value for money(6)
Negative reviews(39)
Guest User
Deluxe King Room
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 29, 2024
The location was so good nearest to Burj Khalifa and all the tourist attractions places. Also near the metro station. Satisfied with the Services and amenities provided during the stay.
Harpreet
Studio Apartment
Stayed in Jun 2024
Couples
50 review
4.0/5
Very Good
Posted on Aug 25, 2024
It is a good place. However, they have shut down their kitchen which has put an end to the entire vibe of this place. This place used to give the feeling of an apartment more than a hotel, which wouldn’t be the case anymore, and which is why we probably wouldn’t go back there anymore.
Anonymous User
Studio Apartment Non smoking
Stayed in May 2024
Business travelers
10 review
3.5/5
Posted on May 11, 2024
The hotel is quite old
And current under renovations
So it’s quite noisy and disturbing.
Not so recommend
Only thing good is near to the metro and cheap price
Zaheda
Studio Apartment
Stayed in Sep 2024
Couples
3 review
1.5/5
Posted on Oct 3, 2024
The worst experience ever had the rooms was very bad on this very indeed renovation hotel.
Don’t go there unless you want to ruin your holiday.
Limhor
Luxury Studio
Stayed in Feb 2024
Couples
17 review
3.5/5
Posted on Feb 12, 2024
30 floors building only has four small lifts! Long waiting time. Have to ask for clothes hangers, shampoo, kettle, after entering the room.
Guest User
Deluxe King Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Excellent hospitality and location. Can not fault in any way! Thank you for a wonderful stay.
Guest User
Deluxe King Room
Stayed in Jul 2024
Solo travelers
2 review
1.0/5
Posted on Jul 21, 2024
I would not recommend anyone to book this hotel. Poor customer care service and they did not give me the room that I booked. The rooms are also super dirty.
Mj trip
Studio Apartment Non smoking
Stayed in Mar 2024
Couples
3 review
3.7/5
Posted on Mar 28, 2024
Hello, thank you for the hospitality of the Emirates Grand Hotel, but there was an issue that the hotel was being renovated and it was not suitable for using the elevator and the noise, otherwise everything was fine.
Abdullah N Alshammari
Premium One Bedroom Apartment
Stayed in Mar 2024
Business travelers
2 review
2.2/5
Posted on Mar 6, 2024
The location is perfect , everything near to you , but the serviece + cleaning , furniture very bad , also they cost you like you will stay at 4 or 5 star hotel when in reality the hotel is 1 or 2 star maximum .. I can't stand beenig there more than one day , after that I checked out and went to other Hotel , even if the hotel I went was a bit far from everything but the Cleaning and furnture and the serviece very important to me , I rather to take taxi everytime i go out than staying in bad hotel just for the location .. this is my honset review about Emrqties Grand hotel , never again ..
7sainm97
Studio Apartment
Stayed in Sep 2023
Solo travelers
45 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Nice hotel but got very expensive now from summer time to be honest but great location
b.yap
Luxury Studio
Stayed in Oct 2023
Business travelers
27 review
3.5/5
Posted on Oct 11, 2023
room view and balcony view was amazing. the toilet cleanliness could be better.
Guest User
Studio Apartment Non smoking
Stayed in Feb 2024
Business travelers
1 review
1.7/5
Posted on Mar 5, 2024
Totally disappointed with my stay at this hotel and will not choose it again! The rooms both had Mold and the air was not clean. the room were old and not cleaned properly. There was considerable noise from the renovations.
Service was nonexistence.
Furthermore, the GYM was NOT available!
John Chandy
Studio Apartment Non smoking
Stayed in Dec 2023
Solo travelers
1 review
3.2/5
Posted on Dec 29, 2023
They give water only during check in, rest of the days you are charged or you buy water on your own.
Service is very poor, ask for towels you get it late evening or the next day.
LiewJeremy
Premium One Bedroom Apartment
Stayed in Apr 2024
Business travelers
5 review
3.2/5
Posted on Apr 29, 2024
Located in a very convenient area but hotel is showing its age.
Nilanj
Premium One Bedroom Apartment
Stayed in Mar 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Mar 4, 2024
excellent location
amazing size
the building is old but well maintained