Waldorf Astoria Dubai International Financial Centre

Waldorf Astoria Dubai International Financial Centre Reviews

Waldorf Astoria Dubai International Financial Centre

Burj Daman, Al Mustaqbal Street, Za'abeel, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Waldorf Astoria Dubai International Financial Centre
Waldorf Astoria Dubai International Financial CentreWaldorf Astoria Dubai International Financial CentreWaldorf Astoria Dubai International Financial Centre
Check available rooms for your travel dates
We Price Match
1 night

Waldorf Astoria Dubai International Financial Centre Guest Reviews

4.6/5
Great
46 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(46)
Positive reviews(43)
Reviews with photos/video(9)
Awesome stay(14)
Great location(10)
Awesome rooms(8)
Friendly owner(7)
Delicious breakfast(4)
Negative reviews(3)
Maher123
Deluxe King Room Non smoking
Stayed in Jan 2025
Family
2 review
4.5/5
Great
Posted on Jan 17, 2025
The distance between the main door outside and the room is too long ( 200 m walk ) , you have to take 2 different elevator. Despite this all perfect
Response from Property: Dear Maher123, Thank you for taking the time to share your feedback with us. We understand that the distance between the main entrance and your room, as well as the need to use two elevators, may have been an inconvenience. Please know that we are always exploring ways to enhance the guest experience and appreciate your understanding.We are delighted to hear that, despite this, you found everything else to be perfect. Your kind words mean a great deal to us, and we look forward to welcoming you back for another memorable stay.Kind Regards, Victor ChalfounGeneral Manager
Guest User
Deluxe King Room Non smoking
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel rooms are luxurious and warm, and all the staff provide thoughtful service. I would especially like to give a thumbs up to a beautiful lady at the front desk. Although I don’t know her name, I am still very grateful for your professional and thoughtful service.
Response from Property: Dear Guest User, Thank you for sharing your delightful review of your recent stay at Waldorf Astoria Dubai International Financial Centre. We are thrilled to know you found our rooms both luxurious and warm, and that our team’s thoughtful service contributed to your memorable experience.Your kind acknowledgment of our Front Desk team member is greatly appreciated. Although her name wasn’t noted, we will ensure your gratitude is conveyed to the team as a whole—they will be delighted to know their professionalism made such a positive impression.It would be our pleasure to welcome you back in the future. If there’s ever anything we can do to make your next visit even more extraordinary, please do not hesitate to let us know.Kind Regards, Victor ChalfounGeneral Manager
Vanessa Claire
Skyline View Grand Deluxe King Room
Stayed in Sep 2024
Business travelers
14 review
4.7/5
Amazing
Posted on Oct 18, 2024
Beautiful hotel and very well cared for. Excellent breakfast. Well located for DIFC but maybe less so for tourist sites.
Response from Property: Dear Vanessa Claire,Thank you for your lovely feedback. We are thrilled to hear you enjoyed your stay with us, especially the excellent breakfast and the care you experienced throughout your time at Waldorf Astoria DIFC. While our prime location is perfect for the DIFC, we hope our luxurious surroundings and exceptional service make every moment memorable, wherever your journey in Dubai takes you. We look forward to welcoming you back soon!Kind Regards,Victor ChalfounGeneral Manager
Farhad
Two Queen Beds Accessible Deluxe Room Non smoking
Stayed in Jul 2024
Couples
19 review
4.7/5
Amazing
Posted on Jul 16, 2024
All I can say is excellent in everything. Highly recommended
Response from Property: Dear Farhad,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager
TraC.Feng
Skyline View Deluxe King Room
Stayed in Jun 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Nice hotel to stay in.. will come again..
Response from Property: Dear T. Feng,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Anonymous User
Deluxe King Room Non smoking
Stayed in Dec 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Love the hotel
Response from Property: Dear Anonymous User, Thank you for your kind words! We are delighted to know that you love our hotel. It’s always our pleasure to create memorable experiences for our guests, and your appreciation means the world to us.We look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre for another exceptional stay. If there’s anything we can assist with for your next visit, please don’t hesitate to let us know.Kind Regards, Victor ChalfounGeneral Manager
Ben MOSHE
King Corner Room with Skyline View Non smoking
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Always a perfect stay at Waldorf DIFC, two minute walking distance from the best restaurants, hotel and rooms are shiny clean, Aesop amenities, great staff, highly recommended
Response from Property: Dear Ben Moshe,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Wakizou
Deluxe King Room Non smoking
Stayed in May 2023
Travel with friends
289 review
5.0/5
Outstanding
Posted on May 18, 2023
I fell in love with this hotel super nice and cozy and deco with all the wooden part Very nice
Response from Property: Dear Wakizou,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel and grateful to know that you 'fell in love' with our hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Anonymity
Deluxe King Room Non smoking
Stayed in Aug 2022
Other
3 review
4.5/5
Great
Posted on Aug 20, 2022
Two elevator are so exhausted.
Response from Property: Dear guest,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities. I will be pleased to share your comments with my colleagues, who will undoubtedly be delighted to know their efforts are so well appreciated.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadOperations Manager
Guest User
Deluxe King Room Non smoking
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 3, 2024
Great Hotel!
Response from Property: Dear Guest User,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Beizhefudetiangua
Premier King Room with Skyline View
Stayed in Dec 2024
Business travelers
15 review
4.7/5
Amazing
Posted on Dec 11, 2024
This Waldorf Astoria Hotel is very good! It just opened in recent years. It is located in the financial center of Dubai, close to CBD and shopping malls, and half an hour's drive to the airport! The hotel has rich facilities, reasonable room layout, and good meals! The most important thing is that I think the service staff are well-trained and good! The design is also relatively modern and novel, very good!
Original TextTranslated by Google
Response from Property: Dear Beizhefudetiangua,Thank you for taking the time to share your positive experience at Waldorf Astoria Dubai International Financial Centre. We are delighted to hear that you enjoyed our prime location, modern design, and thoughtfully planned facilities.It’s especially gratifying to know that our team’s service made such a great impression. Ensuring our guests feel well cared for is at the heart of everything we do, and your kind words about their training and professionalism mean a lot to us.We hope to have the pleasure of welcoming you back soon for another exceptional stay. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more memorable.Kind Regards,Victor ChalfounGeneral Manager
sarah
Skyline View Deluxe King Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The location is excellent and the hotel service is very good. I brought a flower back to the hotel. The waiter put it in a vase when cleaning. It was very thoughtful.
Original TextTranslated by Google
Response from Property: Dear Sarah,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Guest User
Premier King Suite Non smoking
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Checked in late, upgraded the room type for free, the suite has new facilities and is very comfortable.
Original TextTranslated by Google
Response from Property: Dear Guest user, Thank you for sharing your feedback about your recent stay at Waldorf Astoria Dubai International Financial Centre.We are delighted to hear that you enjoyed your complimentary suite upgrade and found the facilities to be both new and comfortable. Creating exceptional guest experiences is at the heart of what we do, and it is wonderful to know that we could make your late check-in seamless and memorable.It was a pleasure to have you with us, and we truly hope to welcome you back in the future for another luxurious and comfortable stay.Kind Regards, Victor ChalfounGeneral Manager
Love Honey holiday & Happy Holidays
Deluxe King Room Non smoking
Stayed in Apr 2024
Travel with friends
523 review
5.0/5
Outstanding
Posted on May 6, 2024
Enjoy a wonderful stay at the Waldorf Astoria Dubai International Financial Center, ideally located close to top and high-end restaurants and within walking distance of the Dubai Mall. The design of the hotel feels like it's in New York or Chicago and I really like the atmosphere. The staff, from reception to room service, to chefs and waiters, are friendly and well-trained. I have always been impressed by the hospitality in Dubai. Special thanks to Raja at the front desk who did a great job welcoming us and showing us the hotel and rooms, she was always attentive to our needs and requests. Additionally, Chef Ali paid great attention and enthusiasm to our last breakfast at the hotel and made small touches. Thank you to the team at Waldorf Astoria Dubai International Financial Center for making my stay an unforgettable experience, I will be back soon.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for posting your review following your stay at Waldorf Astoria Dubai International Financial Centre. We are delighted to read that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. Thank you for recognizing Rajae and Ali for their excellent service, rest assured that we will recognize them for their efforts. We are grateful for your patronage and look forward to welcoming you back to the hotel in the not too distant future.Kind regards,Victor ChalfounGeneral Manager
Guest User
Two Queen Beds Accessible Deluxe Room Non smoking
Stayed in Oct 2024
Family
11 review
4.5/5
Great
Posted on Oct 13, 2024
The view from the room is OK, you can see the Burj Khalifa, it feels like a business hotel, the swimming pool is too small. The service is average, there is no check-in drink and welcome fruit. The front desk service is cold. The doorman on the first floor is still very enthusiastic, he takes the initiative to provide services and greet. The services that should be in the room will not be provided proactively unless you call to request. The good night service is not attentive, it is obvious that two people are staying, but the good night service is only provided for one person, I don't understand. It is not up to the standard of Waldorf Astoria. Maybe in a city like Dubai, a hotel like Waldorf Astoria is only at the economic level.
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for sharing your feedback regarding your recent stay at Waldorf Astoria DIFC. We sincerely apologize for not meeting your expectations in certain aspects of your experience. Your comments about the service and attention to detail have been shared with our leadership team, as we are committed to continuously elevating our offerings.We deeply regret that the welcome amenities and the turn-down service did not reflect the luxurious standards we strive to provide. Please rest assured that we will address these concerns to ensure a more seamless and refined experience in the future.However, we are pleased to hear that our doorman made a positive impression with his enthusiasm and attentiveness. We believe it is these personal touches that truly define our Waldorf Astoria service, and we will work diligently to extend this level of care throughout every aspect of your stay.Your insights are invaluable in helping us refine our guest experience, and we hope to regain your trust during a future visit, where we will ensure the warmth, luxury, and attention to detail that you rightfully expect.Kind regards,Victor ChalfounGeneral Manager
Show More