Paramount Hotel Dubai

Paramount Hotel Dubai Reviews

Paramount Hotel Dubai

57PR+GR8 - Business Bay, Dubai, United Arab EmiratesView Hotel Details
Paramount Hotel Dubai
Paramount Hotel DubaiParamount Hotel DubaiParamount Hotel Dubai
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Paramount Hotel Dubai Guest Reviews

4.2/5
Very Good
266 review
Verified reviews
Location4.2
Amenities4.3
Service4.1
Cleanliness4.4
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All Reviews(266)
Positive reviews(242)
Reviews with photos/video(66)
Delicious breakfast(17)
Large rooms(11)
Great swimming pool(8)
Elevator was OK(8)
Well designed(7)
Well decorated(5)
Great location(5)
Loved the view(4)
Negative reviews(24)
Guest User
Scene Room Downtown View
Stayed in May 2024
Business travelers
3 review
4.5/5
Great
Posted on May 9, 2024
The room is spacious, but the cleanliness can be improved. Quite dusty around the table.
Response from Property: Dear Leading Star,We would like to extend our sincerest apologies for the inconvenience you experienced with the cleanliness during your visit here at The Paramount Hotel Dubai. Please know that we have addressed the issue promptly and have taken the necessary steps to rectify the situation. Your feedback serves as a valuable reminder for us to remain diligent in our efforts to provide a seamless experience for all our stars. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Your feedback helps us improve, and we hope to have the opportunity to regain your trust in the future.Regards,Pascal EggerstedtDirector
Guest User
Scene Room Downtown View
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 21, 2024
The hotel is excellent, Breakfast is the same every day.. need to work on the variety
Response from Property: Dear Leading Star,We couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector
Anonymous User
Scene Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Amazing hotel, staff are friendly, room is big compared to a lot of other similar hotels, plenty of food & entertainment options, I will definitely come back
Response from Property: Dear Leading Star,We are absolutely thrilled to read you’re incredibly kind and cinematic review following your recent stay here at The Paramount Hotel Dubai.Your review reads like a scene from a captivating film, with every detail carefully crafted to create a captivating narrative. It's truly heartwarming to hear that we left such a lasting impression on you. Once again, thank you for your incredible review. We're honored to have had a role in your cinematic adventure, and we can't wait to see you again soon.Regards, Pascal EggerstedtDirector
Neecey
Scene Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Amazing, upgraded room as it was my birthday. Very clean, food is lovely. Pictures are taken from video so not as clear however I was on the 48th floor with the city view. Great customer service. I would visit again!
6/8
Response from Property: Dear Leading Star,We are absolutely thrilled to read your incredibly kind and cinematic review following your recent stay here at The Paramount Hotel Dubai.Your review reads like a scene from a captivating film, with every detail carefully crafted to create a captivating narrative. It's truly heartwarming to hear that we left such a lasting impression on you. Once again, thank you for your incredible review. We're honored to have had a role in your cinematic adventure, and we can't wait to see you again soon.Regards, Pascal EggerstedtDirector
Arya
Scene Room
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 7, 2024
All in all great experience with a few issues mentioned at the end. Helpful staff, especially valet parking, luggage service, early check-in for us free of charge, early breakfast packaging for check-out and so on. Location is also very central (of course convenient only by car or taxi/Uber). Arslan from breakfast is excellent and friendly. He does his job perfectly. Also Raj from the garage (delivery point) is very nice, helpful and cheers you up each time you meet him. Abdullah from housekeeping (room cleaning) is the best I have seen in hotel service in his position. Fast, efficient, friendly and down to earth. A few issues: Elevators take a LONG time to arrive. Although most breakfast service people are great, a few times they forgot your orders, bring wrong ones, etc. TV is very dim, sound is very low and the broadcasting from an iPhone only works half of the time with lots of disconnections. Bathrobes had to be requested explicitly a couple of times (since forgotten), the reception only had 1-2 people and almost always busy with another guest which means waiting time. All in all a great experience and for Christmas and new year's time, we found a relatively good price for a 5-star hotel at this time. Recommended!
Response from Property: Dear Arya,We couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector
Guest User
Scene Room Downtown View
Stayed in Apr 2024
Friends
1 review
1.0/5
Posted on Apr 28, 2024
Worst hotel service EVER , if you are staying here expect the power to shut down each time you use the iron & to take for ever to fix this issue. Expect to drag your own luggage if you don’t want to wait 4 hours for service. Expect to been stress every time you need something cause you will not going to be accommodated at all
Response from Property: Dear Leading Star,We would like to extend our sincerest apologies for the inconvenience you experienced during your visit here at The Paramount Hotel Dubai. Please know that we have addressed the issue promptly and have taken the necessary steps to rectify the situation. Your feedback serves as a valuable reminder for us to remain diligent in our efforts to provide a seamless experience for all our stars. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Your feedback helps us improve, and we hope to have the opportunity to regain your trust in the future.Regards,Pascal EggerstedtDirector
Apple Jane Diaz
Scene Room With Downtown View Part Smoking
Stayed in Oct 2023
Couples
2 review
4.2/5
Very Good
Posted on Dec 14, 2023
Decent 5 star but very dusty and dirty. Not cleaned properly. Staff are helpful and welcoming.
Talia07
Scene Room
Stayed in Aug 2023
Family
11 review
4.7/5
Amazing
Posted on Aug 19, 2023
Great hotel with awesome swimming pool and service, has diner, lounge bar and cafe, etc. The The pastry in cafe and diner were fine, but food in diner just so so. Amenities were fine. Room service was very good. The only problem was location cuz it was far from metro and if you want to go somewhere by metro need first take taxi then change to metro, otherwise just taxi. But in general all was nice and good.
6/17
Response from Property: Dear Leading Star,We couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector
y23
Stage Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 23, 2023
The hotel characterized by its chic ambiance and unique Paramount movie theme, which adds a distinctive touch to the overall guest experience. Notably, one of its standout offerings is the inclusion of a complimentary in-house cinema theater, allowing guests to indulge in cinematic pleasures at their convenience. Moreover, the hotel endeavors to maintain an appealing affordability, offering competitive rates per night that are considered reasonable in relation to the high quality of services and amenities provided. A notable highlight is the substantial breakfast spread, which promises a generous selection of delectable options to start the day on a satisfying note. Additionally, the hotel prides itself on its exemplary service, ensuring that guests receive attentive and efficient assistance throughout their stay.
Response from Property: Dear Leading StarWe couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector
Zimik
Scene Room
Stayed in Sep 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Sep 9, 2023
The Paramount Hotel Dubai, Business Bay offers a truly exceptional experience. The service is top-notch, with staff going above and beyond to cater to guests' needs. Their attention to detail and willingness to assist create a warm and welcoming atmosphere. Facilities at the hotel are nothing short of impressive. The rooms are elegantly designed, providing both comfort and luxury. The spa and fitness center are well-equipped, allowing guests to relax and rejuvenate. Dining at the Paramount Hotel is a culinary delight. The diverse range of restaurants and bars ensures there's something for every palate. Whether you're indulging in international cuisine or savoring local flavors, the food is consistently enjoyable.
Response from Property: Dear Leading StarWe couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector
joeana marie
Scene Room
Stayed in Aug 2023
Solo travelers
1 review
2.2/5
Posted on Aug 24, 2023
I stayed at the Paramount Hotel in Dubai for one week and was given an occupied room. The staff was rude and unhelpful, and I had to wait two hours for a new key. I would not recommend this hotel to anyone.
Response from Property: Dear Leading Star,We would like to extend our sincerest apologies for the inconvenience you experienced during your visit here at The Paramount Hotel Dubai. Please know that we have addressed the issue promptly and have taken the necessary steps to rectify the situation. Your feedback serves as a valuable reminder for us to remain diligent in our efforts to provide a seamless experience for all our stars. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Your feedback helps us improve, and we hope to have the opportunity to regain your trust in the future.Regards,Pascal EggerstedtDirector
Jean
Scene Room
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Very accesible specially to airport and malls. Staff are very friends and acoomodating,Rooms are very clean and well maintained
Response from Property: Dear Leading Star,Thank you very much for the wonderful feedback following your stay at Paramount Hotels Dubai.It’s been an absolute thrill having you at the Paramount. We take pride in having a team of skillful and dedicated casts who deliver their heartfelt services to our audience. Know that your compliments will be shared with the entire Paramount Hotel Dubai cast.We will be right where you left us. Have a cinematic day.Regards,Pascal EggerstedtDirector
Guest User
Scene Room
Stayed in Jun 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jun 17, 2023
Pretty good , location not walking distance to certain places but with taxi extremely close by to downtown , can’t go wrong in
Response from Property: Dear Leading Star,Thank you for rating us with 5-stars!Thank you for your feedback! We're glad to hear that you had a good experience overall. Our hotel's location, while not within walking distance to certain places, provides easy access to downtown and other attractions through convenient taxi services. We understand that proximity to certain areas may be important to some guests, and we strive to offer convenient transportation options to enhance your stay.We look forward to making your next visit even better, please don't keep us waiting too long to see you. Thank you very much.Regards,Pascal EggerstedtDirector
AlkaabiHajer
Scene Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 19, 2023
The hotel is so fancy and luxury. The breakfast was perfect. The room is different and special. I will choose it again for sure
Response from Property: Dear Leading Star,Thank you for rating us with 5-stars!We're glad to hear that you had a positive experience at our hotel. Thank you for your kind words regarding the luxury atmosphere, perfect breakfast, and unique room. We appreciate your feedback and look forward to welcoming you back in the future.We look forward to making your next visit even better, please don't keep us waiting too long to see you. Thank you very much.Regards,Pascal EggerstedtDirector
IOMOAYAD
Scene Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 17, 2024
We like the place, the best thing it was near everything
Response from Property: Dear Leading Star,We couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector