lbn Battuta Mall - Sheikh Zayed Rd, Jebel Ali Village, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Avani Ibn Battuta Dubai Hotel Guest Reviews
4.5/5
Great
122 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(122)
Positive reviews(116)
Reviews with photos/video(42)
Friendly owner(22)
Clean and tidy(19)
Easy to get around(16)
Awesome rooms(15)
Convenient for shopping(12)
Close to metro(10)
Great swimming pool(7)
Classy environment(5)
Negative reviews(6)
izzettin
Avani Superior Room
Stayed in сент. 2024 г.
Business travelers
6 review
5.0/5
Outstanding
Posted on 27 сент. 2024 г.
Good hotel not bad . Some staff was not kind . Especially staff Jamila was very rude and bad behavioral tutorials she had .
Response from Property: Dear izzettin,Thank you for taking the time to share your feedback. We’re pleased to hear you found our hotel satisfactory, but we sincerely apologize for the behavior you encountered from some staff members. After reviewing your concerns, we understand that there was an extension request that we were unable to accommodate due to high occupancy. This is certainly not the standard we aim for in responding to our guests, and we appreciate you bringing it to our attention. We take these matters seriously and will address them with our team to ensure improved service in the future. Your input is invaluable in helping us enhance the guest experience, and we hope to have the opportunity to serve you better on your next visit. Sincerely,Maya - Duty Manager
Guest User
Avani Superior Room
Stayed in окт. 2024 г.
Business travelers
2 review
5.0/5
Outstanding
Posted on 13 окт. 2024 г.
Good..
..
Response from Property: Dear Guest,Thank you for taking the time to leave us a review, we appreciate your perfect rating. Look forward to your return.Sincerely,Maya - Duty Manager
Neesha Visvirnathan
Avani Superior Room
Stayed in апр. 2024 г.
Couples
2 review
5.0/5
Outstanding
Posted on 1 мая 2024 г.
Good location near to mall and metro. Room is clean with decent size
Response from Property: Dear Neesha Visvirnathan,We appreciate your feedback. It's fantastic to hear that you enjoyed our convenient location near the mall and metro, as well as our clean and spacious rooms. Providing a comfortable and convenient experience for our guests is always our top priority. We look forward to hosting you again in the future.Sincerely,Maya OmbuhDuty Manager
Weng Thim
Avani Superior Room
Stayed in февр. 2024 г.
Business travelers
18 review
5.0/5
Outstanding
Posted on 11 мар. 2024 г.
My recent four-night stay at Avani Ibn Battuta Dubai Hotel was a serene escape filled with comfort and exceptional service. Despite a minor hiccup during check-in due to payment issues with my travel agent, the hotel promptly resolved the matter and even upgraded my room to a stunning pool view on a high floor. The highlight of my stay was undoubtedly the incredibly comfortable bed, which surpassed all others I've experienced in the UAE. Each morning, I awoke refreshed and ready to explore Dubai. The front desk personnel were incredibly helpful, ensuring a seamless experience throughout. Overall, my time at Avani Ibn Battuta Dubai Hotel was exceptional, offering unmatched comfort and hospitality.
Response from Property: Dear Weng Thim,Thank you for sharing your experience. We're delighted to hear that your four-night stay at Avani Ibn Battuta Dubai Hotel was a serene escape filled with comfort and exceptional service. We apologize for the minor hiccup during check-in but are glad we could promptly resolve it and even upgrade your room to a stunning pool view. It's fantastic to know that you found the bed incredibly comfortable and that our front desk personnel ensured a seamless experience. We're thrilled that your time with us was exceptional, offering unmatched comfort and hospitality. We look forward to welcoming you back for another memorable stay.Sincerely,Maya OmbuhDuty Manager
VenzAva
Avani Superior Room
Stayed in авг. 2024 г.
Solo travelers
52 review
5.0/5
Outstanding
Posted on 29 авг. 2024 г.
Great Hotel. Super Cozy and Modern. Classy and Clean. Also Very Convenient. Near Mall and Train Station
Response from Property: Dear VenzAva, Thank you for taking the time to share your recent experience and we appreciate your feedback. Again, Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Ian Danel GabutFront Office Supervisor
ÑearAndFªr
Avani Superior Room
Stayed in июля 2024 г.
Business travelers
57 review
3.5/5
Posted on 6 июля 2024 г.
Insofar as to say that it's convenient to Dubai metro, and the Abu Dhabi airport bus stop, it's still a haul to the rest of Dubai.
Clean room, bad breakfast
Response from Property: Dear NearAndFar,Thank you for sharing your feedback. We're pleased to hear you found our location convenient for accessing the Dubai metro and the Abu Dhabi airport bus stop. Your comments about our clean rooms are greatly appreciated. We apologize for not meeting your expectations with our breakfast and will take your feedback into consideration for improvements. We hope to welcome you back for a more enjoyable stay.Sincerely,Maya OmbuhDuty Manager
Shabana
Avani Superior Room
Stayed in июня 2024 г.
Couples
10 review
5.0/5
Outstanding
Posted on 29 июня 2024 г.
Excellent location value for money and excellent customer service
Been staying here for over 2 years
Response from Property: Dear Shabana,Thank you for your loyal patronage and for sharing your positive experience. We're thrilled to hear that you've found our hotel to have an excellent location, great value for money, and exceptional customer service. We look forward to continuing to provide you with excellent stays in the future.Sincerely,Maya OmbuhDuty Manager
Memory Hall
Avani Superior Room
Stayed in авг. 2023 г.
Solo travelers
125 review
5.0/5
Outstanding
Posted on 23 окт. 2023 г.
Excellent location:
Next to the mall
In front of the Metro station
Near the Abu Dhabi bus terminal
Also:
Pleasant Staff
Nice Amenities
Response from Property: Dear Clo Leo, We're delighted you had a great experience with our excellent location next to the mall, in front of the Metro station, and near the Abu Dhabi bus terminal. We are also delighted that our staff and amenities were to your liking. We look forward to your return. Thank you for choosing our hotel! Many Thanks! Mohamed Amer, Director of Operations.
Pornchai Khruesawat
Avani Superior Room
Stayed in июля 2023 г.
Couples
4 review
5.0/5
Outstanding
Posted on 8 авг. 2023 г.
Take care very nice and good dinner, swimming pool should be closed midnight.
Response from Property: Dear PornchaiThank you for your feedback on your recent visit to Avani Ibn Battuta Hotel. We're glad you enjoyed the dinner. We appreciate your suggestion about the swimming pool hours and will consider it for future improvements. Looking forward to welcoming you back soon!Regards Amer Hotel Operations Manager
Anonymous User
Avani Superior Room
Stayed in июля 2023 г.
Travel with friends
4 review
5.0/5
Outstanding
Posted on 28 июля 2023 г.
Good and nice location! Everything is very good. All staff are good
Response from Property: Dear GuestThanks for staying at Avani Ibn Battuta and for taking the time sharing this awesome review. We are very happy that you have enjoyed your stay and had such a great time with us.looking to see you soon again at Avani Ibn Battuta HotelWarm regards,Amer - Hotel Operations Manager
Pavel Sapelnikov
Avani Superior Room
Stayed in мар. 2024 г.
Solo travelers
2 review
4.2/5
Very Good
Posted on 24 мар. 2024 г.
Nice hotel, clean and comfortable room. Good gum and swimming pool.
Response from Property: Dear Pavel Sapelnikov,We're glad to hear that you enjoyed your stay with us. Thank you for your positive feedback about our clean and comfortable rooms, as well as our good gym and swimming pool facilities. We hope to welcome you back again soon.Kind regards,Maya OmbuhDuty Manager
Anonymous User
Avani Superior Room
Stayed in окт. 2023 г.
Other
3 review
5.0/5
Outstanding
Posted on 9 нояб. 2023 г.
I stayed many times in avani. And never got disappointed. They are best in term of service and cleanliness.
Response from Property: Dear Valuable guest! We're honored to have you as a repeat guest! It's fantastic to hear that you've consistently enjoyed your stays with us. Thank you for your kind words about our service and cleanliness. We can't wait to welcome you back for another wonderful experience at Avani! Many Thanks! Mohamed Amer, Director of Operations.
Anonymous13
Avani Superior Room
Stayed in сент. 2023 г.
Family
44 review
4.0/5
Very Good
Posted on 6 нояб. 2023 г.
Clean hotel and close to the mall and train station. Bus station to Abudhabi city and Abudhabi airport is just a few steps away from the hotel.
Response from Property: Dear Valuable guest! Thanks for the positive feedback! Delighted you appreciated the clean hotel, proximity to the mall, train station, and easy access to bus stations. We hope to host you again soon! Many Thanks! Mohamed Amer, Director of Operations.
Harpreet
Avani Superior Room
Stayed in мар. 2023 г.
Couples
50 review
4.0/5
Very Good
Posted on 5 мар. 2023 г.
It is at a great location near the dubai metro and Ibn Batuta Mall with other great surroundings, and away from all the city life. The service is very good, the hotel is clean and the products for having a bath is perfect. However, the AC was absolutely ridiculous which gave us a very difficult time in sleeping. I might not come back due to this problem.
Response from Property: Hi Harpreet,Thank you for choosing our hotel and sharing your feedback. We appreciate your positive comments about our great location, excellent service, cleanliness, and quality bath products. We apologize for the inconvenience caused by the AC, and we assure you that we take guest comfort seriously. Your feedback will be shared with our team to address this issue promptly. We hope to have the opportunity to welcome you back in the future for an improved experience.Bassem ShahenDuty Manager
Maan Altabbaa
Avani Superior Room
Stayed in нояб. 2023 г.
Business travelers
6 review
3.7/5
Posted on 19 янв. 2024 г.
Facilities can be better, also breakfast restaurant not as expected
Response from Property: Dear Maan Altabbaa,Thank you for taking the time to share your experience. We appreciate your feedback and see that there is room for improvement based on the comments of your recent experience.Please accept our sincere apologies for not being able to meet our usual standards during your stay. If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let me know the best way to reach you should you be available to discuss your stay with me.I look forward to the possibility of hearing from you.Sincerely,Maya OmbuhDuty Manager