The Manor by JA, Dubai Reviews
The Manor by JA, Dubai
Al Furjan Jebel Ali 1, Jebel Ali Village, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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The Manor by JA, Dubai Guest Reviews
4.1/5
Very Good
235 review
Verified reviewsLocation3.9
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(235)
Positive reviews(226)
Reviews with photos/video(41)
Awesome stay(32)
Clean and tidy(30)
Great service(22)
Awesome rooms(18)
Delicious breakfast(12)
Great location(7)
Negative reviews(9)
Naishere
Simplicity Room 1 Double bed
Stayed in Aug 2024
Other
14 review
Outstanding
Posted on Oct 30, 2024
Clean and quite
Bad services
No parking
Clean and quite
Bad services
No parking
Response from Property: Dear Naishere,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
Naishere
Clarity Room 1 Double bed
Stayed in Aug 2024
Other
14 review
Posted on Oct 30, 2024
Bad services and no helping
No parking
Response from Property: Dear Naishere,Greetings from The Manor by JA!We are sorry to hear about your experience. This is definitely not a usual occurrence at our business.Thank you for bringing your concern to our attention. I sincerely apologize for any inconvenience caused and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case.My sincerest apologies for the experience you had. I assure you this isn’t a typical situation. Despite your current experience, we look forward in having the opportunity to welcome you back for a better stay shall your travel plans bring you back to Dubai.Sincerely Yours,Khalid MehmoodOperations manager
Ahmad
Simplicity Room 1 Double bed
Stayed in Sep 2024
Family
10 review
Great
Posted on Oct 13, 2024
We arrived at the hotel several hours before the check-in time, and they were so nice and welcoming and gave us the only available room at that time.
There's a woman salon at the facility, excellent service, and helpful staff
Response from Property: Dear Ahmad,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, We hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
Chef Bill
Simplicity Room 1 Double bed
Stayed in Sep 2024
Business travelers
291 review
Amazing
Posted on Oct 4, 2024
Great experience. Loved the interior design of the room. Service and amenities were outstanding. Will be back.
Response from Property: Dear Chef Bill,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, We hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
OnQ
Simplicity Room 1 Double bed
Stayed in Aug 2024
Couples
14 review
Outstanding
Posted on Oct 4, 2024
The hotel is nice, I like Al Furjan area. The room is clean and the staff are nice as well.
Response from Property: Dear OnQ,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, We hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
Hamood Amur
Simplicity Room 1 Double bed
Stayed in Jul 2024
Family
1 review
Posted on Aug 28, 2024
The hotel is clean but far from the city, the hotel is under maintenance, the breakfast is not varied, swimming pool is good for 3 to 4 people is too small.
Response from Property: Dear Hamood Amur,Greetings from The Manor by JA!Thank you for sharing your review. It was a pleasure to have you as our guest at The Manor by JA, Dubai. Your feedback about the stay is well accepted. We look forward to welcoming you back again in the near future.Best Regards,Khalid MehmoodOperations Manager
Samuel
Simplicity Room 1 Double bed
Stayed in Jul 2024
Other
1 review
Great
Posted on Aug 6, 2024
The location was very cool, the the hotel itself is a top notch, I really enjoyed my stay.
Response from Property: Dear Samuel,Greetings from The Manor by JA! I'm thrilled to hear that you had an excellent experience! We sincerely do hope that we would have the opportunity of welcoming you back again.Warm Regards,Khalid MehmoodOperations Manager
Uzma Ghazal
Simplicity Room 1 Double bed
Stayed in May 2024
Family
1 review
Posted on Jun 17, 2024
I went to spend the Eid Holidays with my family. Hotel is small. I booked the half board package, before booking I called the hotel and specifically asked for the dinner buffet, as it was a EID dinner which is a special occasion for us. They confirmed, it is a Dinner Buffet. Upon arriving, we discovered it is NOT a buffet. they offered three course meal with limited menu choice. Also breakfast buffet had a limited choice, the food taste stale and bad. very limited amenities, Pool is in open, which is unbearably hot during summer. Spa is expensive as compared to other hotels in the same vicinity.
Response from Property: Dear Uzma Ghazal,Greetings from The Manor by JA!Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly,Khalid MehmoodOperations Manager
Guest User
Simplicity Room 1 Double bed
Stayed in Nov 2023
Travel with friends
1 review
Very Good
Posted on Jan 10, 2024
Friendly staff, great breakfast options, gives a very Swedish infra look! For someone who wants a staycation not for traveling purposes this is a great recc, for someone who’d like to travel a lot more can avoid staying here. The pictures on their website is absolutely what it actually is.
Response from Property: Dear Guest,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
pratyush ambani
Simplicity Room 1 Double bed
Stayed in May 2024
Couples
11 review
Great
Posted on Jun 16, 2024
The stay was amazing and i enjoy my stay …
My bed was a king bed but it was 2 single beds connected with each other and one was slightly higher than the other so it did trouble me while sleeping but its a negligible thing
The shower in the washroom took a lot of time to adjust cuz if i switched it to cold it would take atleast a min or 2 to just change from hot to cold
Response from Property: Dear Pratyush Ambani,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
Anonymous User
Simplicity Room 1 Double bed
Stayed in Oct 2023
Business travelers
4 review
Very Good
Posted on Nov 22, 2023
Good overall, but pool can be improved
Location is a bit far away but ok if you have a car
Response from Property: Dear Guest,Greetings from The Manor by JA!Thank you for sharing your review. It was a pleasure to have you as our guest at The Manor by JA, Dubai. Your feedback about the stay is well accepted. We look forward to welcoming you back again in the near future.Best Regards,Khalid MehmoodOperations Manager
Nadro007
Simplicity Room 1 Double bed
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Mar 9, 2024
I booked this hotel by coincidence but it turned to be the best thing in my whole trip.
Everything is amazing starting with the very kind and generous reception team who show all support to me and my mother during my staying.
Also, the food is vey delicious. The rooms are clean modern and furniture is brand new.
They have pray rooms/ laundry room.
Response from Property: Dear Nadro007,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
Guest User
Simplicity Room 1 Double bed
Stayed in Nov 2023
Couples
3 review
Great
Posted on Dec 22, 2023
Good hotel and service
Response from Property: Dear Fardeen,Greetings from The Manor by JA! I'm thrilled to hear that you had an excellent experience! We sincerely do hope that we would have the opportunity of welcoming you back again.Warm Regards,Khalid MehmoodOperations Manager
ChrisGolf
Simplicity Room 1 Double bed
Stayed in Mar 2024
Family
23 review
Outstanding
Posted on Apr 20, 2024
Very Clean, Hotel staff very friendly, rooms are big l, definitely recommend!
Response from Property: Hi ChrisWeb,Greetings from The Manor by JA!WOW! Thank you for amazing 5- Stars review!It would be our great pleasure to see you back.We will surely be looking forward to welcoming you back soon 🙏Khalid Mehmood Operations Manager
Hany Rewizak
Simplicity Room 1 Double bed
Stayed in Nov 2023
Couples
8 review
Posted on Dec 30, 2023
I didn’t check in due to some emergency (accident) and i asked the hotel and trip to change my check in date to any future date but they rejected my request, very bad experience