566X+JVG - Al Waha St - Al Quoz - Al Quoz 3, Umm Suqeim, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Urban Al Khoory Hotel Guest Reviews
4.5/5
Great
229 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(229)
Positive reviews(222)
Reviews with photos/video(48)
Awesome stay(37)
Clean and tidy(33)
Friendly owner(31)
Awesome rooms(18)
Great value for money(10)
Great swimming pool(6)
Near shopping area(6)
Negative reviews(7)
Anonymous User
Classic Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
good and very clean
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.
Lilibeth Deliegncia
Classic Room
Stayed in Jul 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jul 19, 2024
It was pleasant stay, I love urban khoory cuz its really clean there. The receptionist name mario I think was really accomodating.
Response from Property: Dear Valued Guest, We appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcoming you back soon.Kind regards, Urban Al Khoory Hotel Management.
Ahmed
Classic Room
Stayed in Sep 2024
Business travelers
1 review
1.0/5
Posted on Sep 11, 2024
Worst experience ever, not recommended at all, I used to book only flights with trip then decided to proceed with hotel, horrible experience, requested refund and reported the case to tourism police..extremely disappointed
Response from Property: Dear Valued Guest, We appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotel Management
Guest User
Classic Room
Stayed in Feb 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Mar 11, 2024
Very nicely firnished mid range hotel in an industrial area in Dubai, it's served mainly by one bus line F16 4 mins away, and Bus 7 which is 13 mins away, not the best in terms of location and accessibility as not close to any major metro or tram stations. Room is spacious and the amenities are complete, service and hospitality satisfactory and staff very attentive. The shower is excellent and has actually hot water (unlike many other midrange hotels that only really have lukewarm water with unstable temperature). Also they have a fridge that is actually functional - it keeps drinks COLD not just cool, which I really appreciate. There is a safe as well for locking away valuable items.
Hotel overcharged me on my tourist tax and refunded me after the trip without me probing them (I was a little skeptical when paying this at check in as it was higher than what I'm used to for this type of on-arrival payment).
They have a good buffet spread that alternates every other day, so it gets repetitive when you're staying for 3+ days more. Suggest to include a few more options. But I also saw that they do omlettes for guests from the kitchen on request.
There is a supermarket that opens till 11:30pm just downstairs right beside the hotel, which is really good.
Their housekeeping button system is a bit confusing. There was one day when I had the "Do Not Disturb" button on but still had someone enter my room to do housekeeping, and I found out it was because when you take your card put from the card holder beside the door the signal will reset itself and switch itself off. Slightly disarming but I didn't lose anything and housekeeping tidied my room so I wasn't too annoyed.
6/8
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.
Aira Joyce Alferos
Classic Room
Stayed in Jun 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Good place to stay,
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.
Yerbolat
Classic Room
Stayed in Jun 2024
Family
25 review
5.0/5
Outstanding
Posted on Jun 29, 2024
๐ clean nice hotel
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.
GA GA GA
Classic Room
Stayed in Jul 2024
Family
40 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The building is very clean, neat and modern. Receptionist Mr Shajeeth is very helpful, friendy and accommodating and thank you for upgrading our room. Thank you so much for the service, we really appreciate it
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.
Guest User
Classic Room
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jul 20, 2024
My one-night stay at the hotel with all facilities and a rooftop pool was nothing short of fantastic. From the moment I stepped into the lobby, I was greeted with exceptional hospitality and warmth that set the tone for the entire experience. The check-in process was smooth and efficient, and the staff were incredibly friendly and accommodating.
The room itself was spacious, clean, and beautifully designed with modern amenities that catered to all my needs. The comfortable bed and plush pillows ensured a restful night's sleep, and the breathtaking view from the window was the cherry on top. The attention to detail in the room decor truly added to the overall ambiance and made me feel right at home.
One of the highlights of my stay was definitely the rooftop pool. The serene setting with panoramic views of the city was the perfect place to relax and unwind. Whether I was soaking up the sun on a lounge chair or taking a refreshing dip in the pool, it was a rejuvenating experience that I won't soon forget. The poolside service was top-notch, with attentive staff catering to my every need.
The hotel's location was also a major plus, with a mart, taxi and bus station, and a variety of restaurants all within walking distance. This made it incredibly convenient to explore the area and grab a bite to eat without having to travel far. I appreciated the ease of access to transportation options, making it simple to navigate the city and visit nearby attractions.
Overall, my stay at this hotel was truly memorable and exceeded all my expectations. From the luxurious facilities to the exceptional service, every aspect of my experience was top-tier. I would highly recommend this hotel to anyone looking for a comfortable and convenient stay with all the amenities one could ask for. It's a hidden gem that I can't wait to return to in the future.
Response from Property: Dear Guest, On behalf of our team, I would like to thank you for your fine comments. We pride ourselves on the exceptional guest service, fitting to this enviable property and location.Rest assured that we will continue to implement innovative ideas to enhance our product and services to the next level. I look forward to welcoming you back with us again very soon! Kind regards, Urban Al Khoory hotel management
JuttUsama
Classic Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Nice service there I'm happy with stuff and specially for Romeo โบ๏ธ nice guy I appreciate with him thanks for nice guide Romeo โบ๏ธ
Response from Property: Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.
Response from Property: Dear Valued Guest,Thank you for your kind words! We're thrilled to hear that you found our reception staff friendly and that the F&B team exceeded your expectations. We always strive to provide excellent service, and it's great to know that you had such a positive experience. We hope to welcome you back soon.Kind regards, Urban Al Khoory Hotel Management.
Ali7730
Classic Room
Stayed in Feb 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Feb 29, 2024
My 2nd time at this hotel and was excellent. Mr Romeo at reception was exceptional and very welcoming
Response from Property: Dear Valued Guest, Firstly, we would like to express our sincerest appreciation to you for your patronage. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback, especially your recognition of our colleagues and it will further encourage them to fulfill our mission to deliver service beyond expectations.Kind regards, Urban Al Khoory Hotel Management.
Guest User
Classic Room
Stayed in Feb 2024
Couples
3 review
3.2/5
Posted on Feb 24, 2024
There are only Pakistani and Bangladeshi restaurants around. Location is not so good but otherwise everything is good
Response from Property: Dear Valued Guest,We appreciate the feedback you have given about your experience with us. We value your comments both positive and negative as they will help in improving our services. Rest assured that we will work on them with the team to improve our services and your experience with us. Allow us to make it up to you on your next visit. We are still positive to look forward to your next stay with us! Kind regards, Urban Al Khoory Hotel Management.
Abdulla
Skyline Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Great Experience
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.
Guest User
Classic Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Great place to stay for sure.
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.
Guest User
Classic Room
Stayed in Sep 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Sep 13, 2024
Clean, Quiet, Comfort & Private parking.
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted that you enjoyed your stay with us at the Urban Al Khoory Hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Kind regards, Urban Al Khoory Hotel Management.