DoubleTree by Hilton Dubai M Square Hotel & Residences Reviews
DoubleTree by Hilton Dubai M Square Hotel & Residences
Sheikh Khalifa Bin Zayed St, Al Mankhool, Dubai, Dubai Emirate, 119646, United Arab EmiratesView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
DoubleTree by Hilton Dubai M Square Hotel & Residences Guest Reviews
4.6/5
Great
144 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(144)
Positive reviews(141)
Reviews with photos/video(35)
Great service(31)
Awesome rooms(28)
Delicious breakfast(26)
Great location(21)
Large rooms(13)
Easy to get around(10)
Convenient for shopping(8)
Classy environment(6)
Negative reviews(3)
Memory Hall
King Room
Stayed in Jun 2024
Solo travelers
101 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Very nice staff at reception, immaculately cleaned rooms
If you use the š Metro š its best to stop at Burjman, then walk inside the Mall. You will reach the hotel at the other end of the mall.
Response from Property: Dear Valued Guest, Warm greetings of the day from Doubletree by Hilton Dubai M Square!We thank you for taking a time in sharing your feedback with us.Your shared words will certainly be given to our dedicated team members who is continuously striving to serve our valued guest excellently and even better. We are delighted to know that their warm hospitality has been extended to you making your stay comfortable and enjoyable.Once again, we appreciate your positive review for us and we are looking forward to welcoming you back with us once again soon. With Warm Regards, Doubletree by Hilton Dubai M Square Team
Guest User
King Room
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Mar 8, 2024
Nice place, good location, great food and excellent service!!!
Definitely got to mention the names of : Manisha, Kritima, Reme and Rakshya for the wonderful service rendered at the restaurant during the rush breakfast hours. Keep up the great work!!
Response from Property: Dear Valued Guest, Thank you for taking the time to rate and share your experience with us.We are very happy to see your positive feedback, and we will forward it to our team.We do look forward to welcoming you back to our property soon. With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residences Team
Guest User
Panoramic One Bedroom Suite
Stayed in Jul 2024
Family
3 review
4.5/5
Great
Posted on Jul 29, 2024
Spacious and clean room. Located 15 minutes away from the airport, there's a mall close by too.
Response from Property: Dear Valued Guest,Warm greetings from DoubleTree by Hilton Dubai M Square Hotel and Residences!Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our spacious and clean rooms, as well as our convenient location just accessible minutes from the airport. It's great to know that you also appreciated having a mall nearby.We look forward to welcoming you back for another enjoyable stay. Should you need any assistance with your next reservation, please feel free to contact us.Warm regards,Doubletree by Hilton Dubai M Square Team
Leran
Deluxe King Room With View
Stayed in Jun 2024
Friends
2 review
4.7/5
Amazing
Posted on Jun 18, 2024
The front desk staff is super nice and when I asked for a late check-out, he said it was free of charge, super helpful!
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your feedback on your recent stay with us.It is with pleasure that we will be sharing these compliments you have given for our team especially our Front Desk.We always strive to serve excellently as part of our main goal to provide all of our valuable guest with a high-quality service that meets your expectations.Once again, thank you so much for your imparted words and we are looking forward to welcoming you back with us once again.With Warm Regards, Doubletree by Hilton Dubai M Square Team
Anonymous User
King Room
Stayed in Jun 2024
Business travelers
20 review
4.7/5
Amazing
Posted on Jul 12, 2024
A great location for my meeting.
I will book again this hotel if coming back to this city.
Response from Property: Dear Valued Guest, We thank you for choosing to stay with us and taking a moment of your time in leaving us your feedback. It is truly heartening for us to know that you have find our property up to your location preferences and we are glad that it is in line as well with the plans you had during this recent visit.We are delighted to have accommodated and served you in this trip and we await for another opportunity to host you once again in the near future.Should you require any further assistance for the meantime, please do not hesitate to contact us and it would be our pleasure to assist you at anytime. With Warm Regards, DoubleTree by Hilton Dubai M Square Hotel & Residences Team
Nuhai
Twin Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 20, 2024
The hotel was located perfectly in e business district with a mall close by. The world trade center is just about 10 minutes away. The rooms were clean and well supplied. the staff were friendly and accommodating when ever we needed anything. I would recommend this hotel for anyone traveling on business requirements.
Response from Property: Dear Valued Guest,Thank you for the valuable time to share your recent experience in our property. We are glad to know that our service was up to your expectations and that we could offer you a memorable experience. We look forward to welcoming you once again in our lovely property! With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residence Team
RyanC
King Room
Stayed in Jul 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Aug 18, 2024
The hotel charged me an upgrade fee for no reason and did not offer a refund.
Amr
King Room
Stayed in Jul 2024
Couples
81 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Clean and new, this is the place to stay in mankhool. Donāt miss it
Response from Property: Dear Valued Guest, Thank you so much for your valuable time in sharing this review for us following your recent stay.It is with great joy for us to receive your generous words and recommendations towards our property offerings and services.We are more than thrilled to know that we have made your stay a wonderful one this time and that your overall experience with us has been nothing but memorable for you to consider in returning once again. Our main goal is to always provide our valued guests with an excellent service that will meet their expectation and guarantee their satisfaction in every way possible, and we are delighted to have made it possible for you this time.We appreciate your kind words once again and looking forward to hosting you back with us in the near future.With Warm Regards, DoubleTree by Hilton Dubai M Square Hotel & Residences Team
ESTELLA
Deluxe King Room With View
Stayed in Feb 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Very good location, only 2 stations to the World trade center, and many restaurants around the hotel.
Response from Property: Dear ESTELLA,Thank you for your positive feedback! We're delighted to hear that you appreciated our hotel's excellent location, with convenient access to the World Trade Center. It's great to know that you found plenty of dining options in the surrounding area. We strive to provide a seamless experience for our guests, and we're glad that our location met your needs. We hope to welcome you back for another enjoyable stay in the future.With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residences Team
Guest User
King Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 10, 2024
Awesome experience, I would definitely come back!
Great breakfast buffet, very nice and clean rooms and fantastic employees. Andrew and his team from concierge made our stay special!
Located close to the metro and surrounded by restaurants.
Very easy to get around the city. Rental bikes outside the hotel made it easy to go to the beaches.
Response from Property: Dear Valued Guest,We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai M Square Hotel & Residences. Thank you for letting us know how much you enjoyed your stay. We are especially pleased that you felt well looked after by Andrew along with the breakfast experience meeting your expectations.We know that our precious Team Member will be delighted to receive your wonderful feedback which will certainly motivate them to do even more.Once again, thank you and we look forward to having you with us again soon.With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residences Team
Guest User
King Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
is good
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your review with us.We truly appreciate your review and are thrilled to hear that you had an enjoyable stay with us.Once again, thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the near future.With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residences Team
Wiliana Tjew
Deluxe Twin Room With View
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Great Facilities, nice environment, great foods.
Response from Property: Dear Valued Guest,Thank you so much for your wonderful review!Weāre thrilled to hear that you enjoyed our facilities, the environment, and the food. Itās great to know that we were able to meet your expectations and contribute to a memorable stay.We look forward to welcoming you back in the future!With Warm Regards, Doubletree by Hilton Dubai M Square Team
Guest User
Deluxe King Room With View
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 6, 2024
It was nice hotel, location was good, staffs were friendly.
Response from Property: Dear Valued Guest,Thank you for your valuable time in sharing your recent experience with us.We are pleased to know that we have served you remarkably and made your stay with us as a memorable one. Our Team Member will be given with your precious feedback through their respective Department Heads accordingly as it will serve as an encouragement for us to continue aiming to serve you excellently as always.Thank you once again and we are hoping to host you here with us once again to have you enjoying our property in its fullest!With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residences Team
Marj Lim
King Room
Stayed in Nov 2023
Business travelers
28 review
4.7/5
Amazing
Posted on Nov 25, 2023
The hotel is very well designed and decorated. Very cozy and people are warm here. I will come again.
Response from Property: Dear Marj Lim,Thank you for sharing your positive feedback with us.We are delighted to learn that you enjoyed your stay with us.Thank you once again for choosing to stay with us, and we look forward to hosting you again soon.With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residences Team
Guest User
Family Room
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 27, 2024
I donāt like to be in handicap room
Response from Property: Dear Valued Guest, Warm greetings from DoubleTree by Hilton Dubai M Square Hotel and Residences!Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced by being assigned to a handicap room. Your comfort is our priority, and we understand your preference for a different room type.For your future stays, please let us know your room preference in advance, and we will do our utmost to accommodate your request.We value your feedback and look forward to providing you with a more comfortable experience on your next visit.Warm regards,Doubletree by Hilton Dubai M Square Team