Pullman Dubai Downtown Reviews
Pullman Dubai Downtown
Downtown - Marasi Dr, Dubai, Dubai Emirate, United Arab EmiratesView Hotel Details
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Pullman Dubai Downtown Guest Reviews
4.3/5
Very Good
46 review
Verified reviewsLocation4.5
Amenities4.3
Service4.4
Cleanliness4.2
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All reviews(46)
Positive reviews(42)
Reviews with photos/video(13)
Awesome stay(13)
Negative reviews(4)
Fredox
Executive King Room with Burj Khalifa View
Stayed in Sep 2024
Couples
9 review
Posted on Sep 12, 2024
Cleaning wasn’t the best, dirty window the whole week we stayed there, and the cleaning service throw away my Invisalign on the second day and the staff didn’t even apologize for it. It ruins my treatment and will made me loose a lot money to make a new one.
On the rest the hotel was good. Breakfast was good but with a lack of choice.
Julise
Superior King Room
Stayed in Aug 2024
Solo travelers
9 review
Amazing
Posted on Sep 1, 2024
I love the breakfast in this hotel, just amazing. And the staff are nice and helpful. And I like that they give tons of water for me. And one of the staff also help me print my work stuff, and it’s over 100 pages 2 copies as well!!! For free.
There’s only 1 flaw really, the bath towel, one of them is not clean it has like 5 finger mark brownish.
But since I’m alone i just use the other towel
6/7
Guest User
Executive King Room with Burj Khalifa View
Stayed in May 2024
Couples
1 review
Posted on May 11, 2024
We were bited by bedbugs in the room of hotel
But hotel didn't give us good measure quickly.
I asked many times and we can move to other room.
I was the worst hotel that I have experienced.
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team
Guest User
Superior King Room
Stayed in Jun 2024
Business travelers
17 review
Great
Posted on Jul 1, 2024
Good hotel, looks modern, nice breakfast, can get Burj Khalifa view
Response from Property: Dear Valued Guest, We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests. Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one. Best regards, Pullman Dubai Downtown Team
Dorji
Executive King Room with Burj Khalifa View
Stayed in Jun 2023
Couples
28 review
Amazing
Posted on Jun 29, 2023
Location was perfect in the downtown. Room was specious, bed was good.
However the shower water in the bath was weak.
We book a executive king room with Burj Khalifa view paying 100usd extra for 4 night and think was not worth it. Room was more like standard room. Wasn't a executive style and the view is kinda ok. Not that great. (Attached view from the room)
Staff were kind.
Response from Property: Dear Valued Guest,Thank you for the great rating and review on Ctrip!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team
Terry Bonjour
Superior King Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 28, 2024
i like the room very much, clean and comfortable.
Response from Property: Dear Valued Guest, We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests. Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one. Best regards, Pullman Dubai Downtown Team
Guest User
Superior King Room
Stayed in Apr 2024
Travel with friends
21 review
Outstanding
Posted on Apr 2, 2024
The bestttttttttttttttttttttttttttttttttttttttttttttttt
Response from Property: Dear Valued Guest,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team
Guest User
Superior King Room
Stayed in Dec 2023
Travel with friends
11 review
Posted on Jan 17, 2024
Poor service when I checked out as communication was awful between the staff
Guzal
Superior King Room
Stayed in Feb 2024
Other
13 review
Outstanding
Posted on Feb 13, 2024
My stay was perfect
Response from Property: Dear Guzal,Thank you for the great rating and review on Ctrip!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team
Abdullah
Superior King Room
Stayed in Mar 2023
Couples
3 review
Outstanding
Posted on May 13, 2023
Great experience. Classy hotel. Walkable distance to Dubai mall.
Response from Property: Dear Valued Guest,Thank you for the great rating and review on Ctrip!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team
PATH TWAN SINGH
Deluxe King Room with Canal View
Stayed in Mar 2024
Travel with friends
45 review
Outstanding
Posted on Mar 26, 2024
Very Good hotel
Response from Property: Dear Path,Thank you for the great rating and review on CTRIP!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team
keramat kohani
Superior Twin Room
Stayed in Nov 2023
Family
3 review
Outstanding
Posted on Nov 22, 2023
Nice staff
Response from Property: Dear Keramat,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team
Guest User
Deluxe Twin Room with Canal View
Stayed in Dec 2023
Business travelers
29 review
Outstanding
Posted on Jan 27, 2024
Gooooood
Response from Property: Dear Valued Guest,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team
Guest User
Superior King Room
Stayed in Feb 2023
Business travelers
25 review
Outstanding
Posted on Feb 15, 2023
Good one
Anonymous User
Superior Suite
Stayed in Apr 2024
Business travelers
5 review
Very Good
Posted on May 1, 2024
It looks like it's near downtown, but it's actually quite far away. There's a construction site nearby and it can be a bit noisy at times. The room is not big, but it's very clean. There's a nightclub in the building, and there are a lot of people in the lobby at night.
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Response from Property: Reply from the property：Dear Valued Guest, We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests. Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one. Best regards, Pullman Dubai Downtown Team