Adagio Premium the Palm

Adagio Premium the Palm Reviews

Adagio Premium the Palm

Palm Jumeirah West Beach, The Palm Jumeirah, Dubai, Dubai Emirate, 10223, United Arab EmiratesView Hotel Details
Adagio Premium the Palm
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Adagio Premium the Palm Guest Reviews

4.6/5
Great
71 review
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(71)
Positive reviews(68)
Reviews with photos/video(31)
Awesome stay(40)
Clean and tidy(19)
Great service(17)
Awesome rooms(16)
Delicious breakfast(8)
Convenient location(8)
Loved the beach(7)
Close to beach(6)
Negative reviews(3)
Guest User
King Studio Apartment
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Lovely place. Kind staff. Perfect location. Highly recommend for travelers looking for a clean hotel. The staff are helpful and caring.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience and for recommending Adagio Premium The Palm. We pride ourselves on providing a high level of service and a cozy atmosphere to make our guests feel at home and even made wonderful with the warm hospitality of our staff. Once again thank you for your review. We look forward to welcoming you back again soon. Regards, Jue Thet Front Office Manager
Guest User
King Studio Apartment
Stayed in May 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 13, 2024
Good location. Nice sauna.
Response from Property: Dear Valued Guest,We thank you for sharing your review with Adagio Premium the Palm.We are delighted to know that you were please with our location, cleanliness as well as the wellness facility. Words like these inspire us to do better andfbrea improve our overall facilities and services. Thank you for your kind words and we are hoping to welcome you again in the near future. Regards, Hani EssmatFront Office Manager
Shelley Tsoi
King Studio Apartment
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 31, 2023
Very good location and all staff are nice & helpful. Easily accessible to restuarants nearby.
Response from Property: Dear Valued Guest,Thank you very much for sharing your experience and spending your holiday with us. We are delighted to know that you had a wonderful stay and appreciate the location and hospitality of our staff.Once again thank you for your feedback and we are looking forward to your next visit.Regards,Jue ThetFront Office Manager
Baris
King Studio Apartment
Stayed in Feb 2024
Family
3 review
4.5/5
Great
Posted on Feb 9, 2024
Location is perfect. Cleaning is very well. Breakfast is not good enough, not recommended
Response from Property: Dear Valued Guest,Thank you for your review and for taking the time to provide us with your feedback. We are glad that you were impressed with our convenient location and cleanliness. We strive to offer our guests the best quality services and apologize if our breakfast did not meet your expectations. We know how important breakfast is to a good stay and we take these comments very seriously. Thank you again for bringing this problem to our attention.Thank you again for your review and we hope to welcome you back on another visit! Sincerely,Jue ThetFront Office Manager
Guest User
Deluxe Studio Apartment
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 28, 2023
I would recommend this hotel to everyone! Location is amazing, breakfast is great, beach is nice, there’s always a bed for you
Response from Property: Dear Valued Guest, Thank you so much for choosing Adagio Premium the Palm and recommending our place. Looking forward welcoming you back from sunny Palm West Beach. Regards, Jue ThetFront Office Manager
Guest User
King Studio Apartment
Stayed in Jan 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Feb 1, 2024
the location here is simply fantastic because it’s next to the beach
Response from Property: Dear Valued Guest,Thank you for sharing your recent experience with Adagio Premium the Palm. We are very glad that you enjoyed your overall stay and were impressed with our location and accessible beach area.Our team is committed to providing all our guests with a comfortable and enjoyable stay, and we are glad that we achieved this for you. It is our pleasure to serve you and we are excited to see you again soon. Regards,Jue ThetFront Office Manager
Mariia
King Studio Apartment
Stayed in Oct 2023
Family
2 review
4.5/5
Great
Posted on Oct 9, 2023
I would recommend to pay More attention to special requests of the guests. For example I wrote in advance about the 10th anniversary (before we came to Dubai), but the reservation supervisor just ignored my email. Or better to say, I sent 2 emails, but in both answers from him - my special request was ignored. But still, We’re super happy with the restaurant! Didn’t expect such a wonderful quality of food, wonderfull choice for breakfast, very tasty dishes a-la cart, and unbelievable friendly, helpful, guest-oriented restaurant staff!!! Super attentive assistant of manager - Ester! Such a nice personality!!! Thank you to her! And to all the wonderful waters, especially to Joseph, Anne, Solomon! I also want to metnion beautiful Natasha at the front desk, who is ready to solve each issuer with a charming smile! Thank you guys, you’ve made our stay just wonderful!
Response from Property: Dear Valued Guest,Thank you very much for choosing to stay with us and for your valuable feedback. We work diligently to ensure any comment is fully investigated. We appreciate you bringing this matter to our attention. Moreover we are glad to hear that you enjoyed the food at Fixie cafe with the outstanding service provided by Ester, Joseph, Solomon, Anne, and Natasha at the reception. We very much appreciate your positive feedback for our team's service and your feedback will certainly serve as an encouragement to all our staff as we strive to continuously improve the quality of our service.Kind Regards,Jue ThetFront Office Manager
Alena
King Studio Apartment
Stayed in Jul 2023
Couples
1 review
4.7/5
Amazing
Posted on Aug 8, 2023
The only issue was that our room was semi detached to another room and if you have noisy neighbors you can hear them, which was the case for us. Apart from that everything was awesome. The room was very clean and modern and we really like the fact that they are environmentally conscious. Thank you!
Response from Property: Dear Alena,Thank you for choosing Adagio Premium The Palm for your stay and for sharing your feedback with us. We're pleased to hear that you enjoyed your overall experience with us, finding the room clean, modern, and appreciating our environmentally conscious approach.We apologize for the inconvenience you experienced with noise from neighboring rooms. We understand the importance of a peaceful stay and will certainly take your feedback into consideration as we continue to improve our guest experience.Should your travels bring you back to Dubai, we would be delighted to have the opportunity to welcome you again and ensure a more serene and enjoyable stay. Please don't hesitate to reach out if there's anything else we can assist you with.Kind Regards ,Jue Thet Front Office Manager
Guest User
King Studio Apartment
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Excellent especially when you book through trip.com: 1. Payment by online. 2. Confirmation within 3.5 hrs max. 3. Trip.com coins will be added automatically after checking out.
Response from Property: Dear Valued Guest , ,Thank you so much for your perfect 5-star review! We are thrilled to hear that you had an amazing experience at Adagio Premium The Palm and that our surroundings, amenities, cleanliness, and service all met your expectations.Your positive feedback means the world to us, and it motivates our team to continue providing exceptional experiences to all our guests. We are committed to delivering the best service and ensuring that you have a memorable stay with us.Should you have any future plans to visit Dubai, we would be delighted to welcome you back to our hotel. If there is anything specific you would like us to arrange for your next stay, please feel free to let us know.Thank you again for your kind words, and we look forward to serving you again soon!Kind Regards ,Jue Thet Front Office Manager
Guest User
Deluxe Studio Apartment
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 1, 2023
Hotel was great - trip.com, however, was an absolute disaster. I made the reservation 3 days before my arrival and upon arrival, the front desk informed me that they have never recieved the reservation from trip.com so they charged my credit card and created a new reservation. I spent hours on the phone with trip.com arguing with them and arguing with the front desk to sort this out. I would not use trip.com again.
Response from Property: Dear Valued Guest ,We apologize for the inconvenience you experienced with your reservation through trip.com. We strive to provide a seamless booking process, and we understand the frustration this may have caused. We appreciate your feedback and will share it with our team to ensure such issues are addressed. We hope that despite this inconvenience, you enjoyed your stay at Adagio Premium The Palm. If there's anything else we can do to assist you, please let us know.Kind Regards ,Jue Thet Front Office Manager
Guest User
One Bedroom Apartment
Stayed in Apr 2023
Family
1 review
4.5/5
Great
Posted on May 3, 2023
Hello! We have a good experience in this hotel. Apartma was spacious, very modern, clean, beautiful. What is missing is a little more dishes and dishmaschine. Food is OK, but I cannot say it is excellent, here is still a lot of space for improvements :-) Very beautiful beach, with fantastic view of near buildings, which is also very close to hotel. The only thing that it was not good for me it is very small space to swim. There is very small coastal bealt. I was missing a litlle bigger swimming pool. A cross the street it is market, mostly with unhealthy snacks like biskits and chips, I missed there more real food. Fruit and vegetable in this market is very poor quality. Regards, N
Response from Property: Dear Valued Guest,Thank you so much for choosing Adagio Premium the Palm. We are so happy to know that you had a great stay with us. Thank you so much for letting us know that there is certain area which needs our attention. We will definitely look into it. Hope this doesn't hinder you from choosing us again. Looking forward welcoming you back. Regards, Jue ThetFront Office Manager
AlexanderY
King Studio Apartment
Stayed in Aug 2023
Family
21 review
5.0/5
Outstanding
Posted on Aug 13, 2023
Very well located. Great views. Friendly staff.
Response from Property: Dear Y.Alexander,Thank you for your kind review of Adagio Premium The Palm. We're thrilled to hear that you enjoyed our prime location, stunning views, and encountered friendly staff during your stay.It's our pleasure to provide you with a memorable experience, and we're grateful for your positive feedback. Should you have any suggestions or if there's anything else we can assist you with, please don't hesitate to let us know.We look forward to welcoming you back for another wonderful stay in the future!Kind Regards ,Jue Thet Front Office Manager
Guest User
King Studio Apartment
Stayed in Oct 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Dec 10, 2023
I just got everything what I wanted!
Response from Property: Dear Valued Guest, Thank you so much for choosing Adagio Premium the Palm. We are so glad that you had enjoyed the stay with us. Looking forward welcoming you back soon. Regards, Jue ThetFront Office Manager
Carlos André Marinho
King Studio Apartment
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 19, 2022
it was really great. the adagio hotel it's a well located place to stay and enjoy with restaurant, beach, gym and swim pool. the room is comfortable, me and my wife had a nice view to Marina Bay. surely we gonna come back.
Response from Property: Dear _TSXXae****,Thank you for choosing Adagio Premium the Palm and sharing your experience on with us .I am honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us.Hope to welcome you back!Kind Regards ,Jue Thet Front Office Manager
XinxiangAMYYU
King Studio Apartment
Stayed in Nov 2022
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 1, 2022
It’s very nice to stay one night with this perfect hotel.And Ms.Anna who works on the reception,she is great,thanks for her and her colleague that helping me to make a local calling. I will recommend the hotel to my friends.
Response from Property: Dear Yu, Thank you so much for choosing Adagio Premium the Palm. We are so glad to know that you had a great time staying with us and enjoy the view from your room. We are always here to assist our guest. We look forward welcoming you back soon. Regards, Jue Thet Front Office Manager