Savoy Park Hotel Apartments Reviews

Response from Property: Dear Guest,Thank you for staying at the Savoy Park Hotel and for sharing your positive feedback.We are very happy to learn that you had a wonderful experience and that you were impressed with the Hotel and the service. The team at The Savoy is committed that our guests have a memorable experience and your feedback will encourage them to do even better. Thank you for highly recommending the Savoy Park Hotel.We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back. With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest,Thank you for your high ratings and kind words which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Response from Property: Dear Guest, We wish you had shared with us your feedback on any specific areas for improvement with our 24-hours Reception / Housekeeping / Maintenance and Duty Manager.At the Savoy Hotel Apartments in Dubai, we take every guest suggestion and criticism as a challenge to improve. We hope to host you back in any of the 4 Savoy Hotels in Dubai.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest,Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Park.We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you.Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest,Thank you for your review of The Savoy Park Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation.We value your positive feedback and it will be our endeavour to continue being your preferred hotel in Dubai. We all look forward to welcome you back soon!With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest, Thank you for your candid comments and we regret that the Hotel could not meet your expectations concerning the Children’s pool. The local authorities have put strict guidelines which all Hotels have to follow to avoid grave violations. Children can use the Pool if they are accompanied with the Parent / Adult along with the child. Safety child jackets are available for all children using the Pool. We regret the staff could not allow the child to use the outdoor Jacuzzi. A sign board for use of Jacuzzi is clearly displayed and it states that children cannot be using the Jacuzzi whirlpool. The staff on duty did inform you that there is a separate Children’s Pool available in the neighbouring Savoy Crest Hotel. We regret that even though you were the only person in the pool without any one around, the Pool Attendant could not deviate from the existing pool safety procedures. We do have a fair share of International breakfast buffet with egg preparations / hot continental main courses / waffles / baked beans along with Arabic and Asian / Indian cuisine to cater to all guests worldwide. Our chef would be very glad to prepare any item you may choose if informed in advance. We appreciate your understanding in this matter and look forward to host you in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Response from Property: Dear Guest, Thank you for your warm endorsement of The Savoy Hotel and for being our guests. We are happy that our comfort facilities, personalized and prompt services added to the success of your staycation at the Savoy Hotels. Team Savoy sincerely appreciates your kind words of recognition which really means a lot to us. We look forward to welcome you back soon. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest, Thank you for your ratings and positive comments. We have noted your observations with great concern. The management has already addressed this issue with the Head of the Department for immediate action. We always look forward to our guests’ comments which give us a direction to improve our standards and raise the service bar even higher. We hope to host you back at the Savoy Park Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest, It is a pleasure to receive your positive comments for Savoy Park Hotel. We are happy to learn that you had a pleasant stay and found our service standards to be consistent enough to merit continued visits to our hotel. Constant efforts are put in to train our team on the importance of personalized and unobtrusive service. It is so encouraging to know that our team members are successfully delivering on this front. Your appreciation has been conveyed to all the staffs who all humbly thank you for the same. We hope to recreate the same experience for all your future visits. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest, It is a pleasure to receive your positive comments for Savoy Park Hotel. We are happy to learn that you had a pleasant stay and found our service standards to be consistent enough to merit recommendations to your family and friends. All our rooms are cleaned between 9 am and 6 am in a planned manner by the houseman in-charge of the floor. In case any guest wishes his room to be cleaned immediately, then a 'Clean My Room' hanger card can be placed outside the door or the guest could communicate directly with the Housekeeping Department or Reception over the phone. Unfortunately, we have not received any instruction on any specific time to clean your room. We regret the misunderstanding and altercation between the staff member and you on the above incident. Your appreciation has been conveyed to all the staffs who all humbly thank you for the same. We hope to recreate the same experience for all your future visits. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest, Thank you for your wonderful endorsement of the Savoy Park Hotel. We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. Team Savoy deeply appreciates your gracious comments and we look forward to host you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Response from Property: Dear Guest, The entire team at Savoy Park thank you for taking time to post your experience. Your compliments for our services have been shared with all the staffs. We are delighted to learn that we could make your stay memorable. It is our constant endeavor to deliver our best. Your appreciation increases our motivation to continually aspire to meet and exceed the guests’ expectations. The Savoy Hotels, with its convenient location in the centre of the city in Dubai, is close to the business, financial and shopping arcades, making it an ideal hotel both for a business traveller as well as for a family get-away. We look forward to welcome you back soon. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai