NH Collection Dubai the Palm Reviews

So happy with the service they provided and the hotel is clean n smells amazing Thank u

We enjoyed our stay at the hotel it’s very clean the staff very friendly they upgraded our room to a one bedroom apartment it has a fully equipped kitchen, the infinity pool on the roof has an amazing view, there is another pool near the beach and it’s very nice too The breakfast was great a lot of variety

Exceptional hotel in all aspects. It's pretty new and the hospitality is great. We got upgraded to a superior studio which was great and had amazing views and great sunrise. Breakfast spread was excellent and well arranged. Just one bit, it was peak summer when we stayed and the bath water was unbearably hot even in the normal setting.

Everything is great! Nice view nice hotel !

A great hotel at the Palm Jumeirah. The breakfast buffet was great. The room was great. The towels were great. The private beach access was great. Location close to Nakheel mall was great. No complaints.

Great stay! Rooms very clean and attention to detail spot on! Access to the beach club is a bonus, lovely pool and great beach! Would recommend to anyone looking to stay on the palm.

Perfect family hotel, everything good, I will be there again

The service was great.The room was clean and comfortable.it’s an unforgettable experience.🏖️

Perfect

The hotel is perfect for a short vacation, we would be happy to come back.

[Location]★★★★⭐︎(4/5) From the base of Dubai's Palm Jumeirah, the second monorail station (Nakheel Mall) is the closest. If you want to try riding the monorail, this is a convenient place as it is directly connected to a shopping mall. However, it takes about 15 to 20 minutes to walk from the platform of this station to the hotel. Additionally, the monorail stops operating at 10pm, so it is not suitable for people traveling to their hotel late at night. The only other means of transportation is by car (taxi or Uber). However, there is also a bus shuttle service from the hotel to Mall of the Emirates three times a day, so you can use it to go out (and back) from Palm Jumeirah. [Facilities/Services]★★★★⭐︎(4/5) The front desk staff is always on duty, even late at night, and is full of hospitality. The room is fully equipped with a kitchen and cooking utensils, so it's perfect for those who like to cook their own meals during their stay. There was no outlet in the sink area to run the hair dryer (sorry if you couldn't find one), so I had to do it in the bedroom, which was a bit inconvenient. [Overview]★★★★⭐︎(4/5) The hotel itself is large and beautiful, so I was more impressed than I expected when I arrived. There is an infinity pool on the rooftop that spans two buildings (it looks like Marina Bay Sands), so you can feel like you're in a resort. However, the available hours are from 8:00 to 18:00, so it would have been nice if it could be used until a little later. The terrace bar attached to the pool can be used until around 2 a.m., but the pricing was a bit aggressive, with a fish plate and a glass of beer costing 7,000 yen (1dh = 40 yen at time of posting), which is the resort price. On top of that, the view from the rooftop was amazing, so I think you'll be satisfied with the cost of the location.

I liked everything from check-in to check-out. We were only there for a day. We arrived before 11 am. They immediately asked what were the plans for the next day in order to understand how long the room was needed. We informed our departure time in the evening and were immediately offered to extend our stay until 15.00 at no additional cost and were given an upgraded room. Literally 10 minutes later we were already in the room. Room equipment, linen, towels - everything is excellent. The rooftop pool overlooking the Marina is great! At 11 am there were no places on the nearest beach, but there were plenty of places on the second one. The staff is friendly and helpful.

Fantastic. It's true that the pool upstairs is smaller than it looks and is always full of people. All the staff are incredibly friendly. It's nice to have a room with a kitchen but there's no soap or utensils to wash things. Everything else was perfect, a 9 out of 10 for me.

The front desk paid extra to upgrade to a more spacious room with a small balcony with a sea view. The rooftop swimming pool is beautiful and the service facilities are very new. The Tajik young man at the reception desk was very sincere, gentle, patient and meticulous, leaving a very good impression on people. There was an episode after check-in, the faucet broke due to rain, but from the front desk manager to the engineer, and later to the guest service center and restaurant staff, they all tried their best to provide first-class service attitude, sincerity, professionalism, meticulousness, and maintenance. The Indian engineer was very responsible and took the initiative to confirm whether the faucet was working properly even on the next day. Deal with unpleasant things until everyone is happy and satisfied. The children also found the episode very interesting and enriched their travel experience. I would like to express my sincere praise🌹😄